Eben Ezer Lutheran Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 13 Google reviews

Watch Eben Ezer Lutheran Care Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- High RN turnover (62%)
Below average in CO · Below recommended RN staffing · Above average staffing · No penalties on record · Abuse citation
What this means for your family
The facility is highly regarded for its compassionate nursing staff and effective medical management, making it a strong candidate for clinical care. However, families should be aware of recent reports regarding administrative gaps; we recommend asking specifically about their process for onboarding new families and how they handle formal concerns to ensure your needs will be met.
Google Reviews
Google Reviews
13 reviews on Google“Eben Ezer Lutheran Care Center is frequently praised for its compassionate, caring staff who provide high-quality rehabilitation and end-of-life care. However, recent feedback indicates significant concerns regarding administrative oversight, specifically regarding family communication, adherence to protocols, and responsiveness to formal concerns.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation services
- Strong focus on patient comfort and end-of-life care
- Personalized attention to resident needs
Concerns
- Poor administrative communication and lack of orientation for new families (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I've heard wonderful things about the compassion of your nursing staff; how do you ensure that personalized attention remains consistent for every resident?
- 2Since we are new to this process, what is your specific process for orienting families to the facility and keeping us updated on our loved one's care?
- 3How does the clinical team manage communication with family members regarding changes in a resident's health or daily needs?
- 4Can you tell us more about the rehabilitation services available here and how they help residents regain their independence?
- 5What is the protocol for handling medical emergencies during the night or over the weekend?
- 6What kind of daily activities or social programs are available to help residents stay engaged and comfortable in their community?
Personalized based on this facility's data
Key Review Excerpts
“I feel like we have regained the mom we were losing by masking symptoms instead of finding the cause and addressing it. The staff and physician are top notch!”
“Direct care staff seem caring. Administration pays no attention to protocol, process or orienting families of new residents.”
“They just went above on making my mother feel comfortable on her last weeks of life. Ashley, the manager, was very helpful and carrying.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Residents who fell and were seriously hurt
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered inspections, including a recent December 2024 abuse and neglect case that appears unresolved. The facility shows recurring issues with fire safety systems, accident prevention, and medication management across multiple surveys from 2021 to 2024. While most deficiencies are eventually corrected, the pattern of repeated fire safety violations and the ongoing abuse complaint raise concerns about sustained compliance.
Dec 3, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 15, 2024Routine11
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Mar 2, 2023Routine8
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nov 18, 2021Routine13
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Services Deficiencies
Have an externally vented heating system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Mar 31, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Feb 11, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Dec 11, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Oct 9, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Aug 27, 2024Routine
Based on observation and staff interview, it was determined that the facility failed to maintain backflow of the automatic sprinkler system in accordance with National Fire Protection Association (NFPA) Standard 13. This was evidenced by the following:1. A current fire suppression backflow report was not provided. The most recent report was 8/24/2023.10.10.2.5.1 The backflow prevention assembly shall be forward flow tested to ensure proper operation. [24:10.10.2.5.1]8.17.4.6* Backflow Devices.8.17.4.6.1* Backflow Prevention Valves.Means shall be provided downstream of all backflow prevention valves for flow tests at system demand.A.8.17.4.6.1 The full flow test .. Based on observation and staff interview, it was determined that the facility failed to maintain smoke dampers in accordance with Life Safety Code Section NFPA 105. This was evidenced by the following:1. A current 4-year fire damper inspection report was not provided.NFPA 105, 6.5.1 Smoke dampers for dedicated and non-dedicated smoke control systems shall be inspected and tested in accordance with NFPA 92A, Standard for Smoke-Control Systems Utilizing Barriers and Pressure Differences.6.5.2* Each damper shall be tested and inspected one year after installation. The test and inspection frequency shall then be every 4 years, except in hospitals, where the frequency .. Based on observation during the course of the survey it was determined the facility failed to maintain a manual fire alarm box (pull station) in accordance with NFPA 101, 9.6.2.7. This was evidenced by the following:1. Blocked fire alarm pull stations in the Kitchen next to Multipurpose Room, and in Room 543.NFPA 101, Section 9.6.2.7 Each manual fire alarm box on a system shall be accessible, unobstructed, and visible.This deficiency has the potential to affect occupants, who might include residents, staff, and visitors within the entire facility. Deficient items were discussed with the Administrator and Maintenance Director at the exit conference. Based on observations and records review, it was determined that the facility did not maintain fire extinguishers In accordance with NFPA 10. This was evidenced by the following:1. Two fire extinguishers are due for hydro.Life Safety Code 101, 2012 Edition, section 9.7.4. Where required by the provision of another section of this code, portable fire extinguishers shall be installed, inspected and maintained in accordance with NFPA 10 Standards for Portable Fire ExtinguishersThis deficiency has the potential to affect occupants, who might include residents, staff, and visitors within the entire facility. Deficient items were discussed with the Administrator and Maintenance Director at .. INITIAL COMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).The facility is one story, Type V (000), construction. The facility is protected throughout by a National Fire Protection Association (NFPA) 13 automatic fire suppression systems and is classified as Fully Sprinklered. The facility was constructed in 1970 an upgraded in 2019 and is license for 125 beds. This re-certification survey conducted on August 27, 2024 was for compliance with the National Fire Protection Association, (NFPA 101) Life Safety Code (2012).. Through observation and documentation review, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, 25, and 13. This was evidenced by the following:1. A current 5-year internal fire sprinkler inspection report was not provided.2. Loaded sprinkler heads throughout facility. Particularly noted in the Nazareth Dining Room.3. Painted sprinkler heads throughout facility. Particularly noted in Storage Room 644 and Room 609.NFPA 25 14.2.1 Except as discussed in 14.2.1.1 and 14.2.1.4 an inspection of piping and branch line conditions shall be conducted every 5 years by opening a flushing connection at the end of one main and by removing..
Aug 15, 2024Complaint
A recertification survey with complaint #CO37071 and Incident #36591 was completed on 8/12/24 to 8/15/24. Six deficiencies were cited. An Emergency Preparedness survey was conducted from 8/12/24 to 8/15/24. No deficiencies were cited. Based on observations and interviews, the facility failed to store, prepare, distribute and serve food in a sanitary manner in the main kitchen and two of four kitchenettes. Specifically, the facility failed to: -Ensure food was labeled, dated and discarded in a timely manner;-Ensure staff performed hand hygiene before donning (putting on) gloves to serve ready-to-eat food; and,-Ensure food was reheated to the appropriate temperature. I. Failed to ensure food was.. Based on observations, record review and interviews, the facility failed to ensure one (#26) of six out of 32 sample residents were provided services that met professional standards of quality. Specifically, the facility failed to: -Ensure the physician' s orders for Resident #26 contained the dose of the medication the nurse was to administer to the resident. Findings include: I. Professional referenceAccording to the National Institutes of Health (NIH), National Libr.. Based on observations, record review and interviews, the facility failed to ensure residents were provided an environment as free of accident hazards as possible for one (#55) of four residents reviewed for accidents and hazards out of 32 sample residents. Specifically, the facility failed to: -Ensure identified interventions were implemented consistently and monitored for effectiveness; and,-Update and revise Resident #55' s care plan with new interventions.. Based on observations, record review and interviews, the facility failed to use a person-centered approach when determining the use of bed rails for one (#57) of 15 residents reviewed for bed rails out of 32 sample residents. Specifically, for Resident #57, the facility failed to:-Assess and review what interventions were attempted prior to the use of side rails; -Ensure the resident' s comprehensive care plan was person centered; -Ensure.. Based on record review and interviews, the facility failed to complete a performance review of every nurse aide at least once every 12 months and provide regular in-service education based on the outcome of these reviews for one of five certified nurse aides (CNA) reviewed. Specifically, the facility did not provide regular in-service education based on the outcome of the annual performance review for CNA #5. Findings include: I. Record review CNA #5 (hired befor.. II. Failure to ensure nursing followed proper standards of practice during wound care and followed enhanced barrier precautions appropriately A. Professional referenceCenters for Disease Control and Prevention (4/2/24), Implementation of Personal Protective Equipment (PPE) - Use in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms (MDROs), was retrieved on 8/19/24 from https://www.cdc.gov/long-term-care-faciliti..
Ownership & Operations
Who Operates This Facility
Eben Ezer Lutheran Care Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit ebenezer-cares.org
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Eben Ezer Lutheran Care Center-Ii
< 1 miAssisted Living · Brush, CO
Eben Ezer Lutheran Care Center
< 1 miAssisted Living · Brush, CO
Aladdin at Brush
< 1 miAssisted Living · Brush, CO
South Platte Rehabilitation and Nursing LLC
< 1 miNursing Home · Brush, CO
Eben Ezer Lutheran Care Center Ft Morgan #1
7.4 miAssisted Living · Fort Morgan, CO
Eben Ezer Lutheran Care Center Ft Morgan #2
7.4 miAssisted Living · Fort Morgan, CO