Eastern Star Masonic Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 49 Google reviews
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What this means for your family
Eastern Star is highly regarded for its compassionate nursing staff and effective memory care programming, making it a strong candidate for those prioritizing human connection. However, families should be aware of consistent feedback regarding the blandness of the meals and should conduct a thorough tour to ensure the physical room quality meets their expectations.
Google Reviews
Google Reviews
49 reviews on Google“Eastern Star Masonic Home is frequently praised for its dedicated, compassionate nursing staff and high-quality memory care services. While families appreciate the attentive care their loved ones receive, some reviewers have noted concerns regarding the quality and variety of the food, as well as the aging condition of the facility's infrastructure.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate nursing and CNA staff
- High-quality memory care unit
- Active engagement and community events
- Strong communication with family members
Concerns
- Poor food quality and lack of variety (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing and CNA staff; how do you foster that culture of care among your team?
- 2Could you tell us more about the specific activities and community events planned to keep residents engaged and active?
- 3How would you describe the current variety and nutritional quality of the daily meal options provided to residents?
- 4What is the protocol for managing medical emergencies or urgent health changes during the overnight hours?
- 5With the high praise for your memory care unit, what specific specialized supports are in place for residents with cognitive decline?
- 6How do you ensure consistent and transparent communication with family members regarding a resident's daily well-being?
Personalized based on this facility's data
Key Review Excerpts
“I can't say enough about the staff and the care that my mother-in-law received prior to her dying. Placing her in a memory care unit was difficult but probably the best thing we could have done at the time.”
“My grandmother is currently living here and she is beyond happy there! Only complaint is that the food is so so. They do quite a bit to keep their residents busy. It's amazing!”
“My experience with Eastern Star has been amazing. My mother's care has been exceptionall. They love her and keep me informed as needed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
2
measures
6
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Eastern Star Masonic Home has recurring safety and operational concerns, with families filing complaint reports about nutrition services, pressure ulcer care, and resident notification practices. The facility shows persistent issues across fire safety systems, nutrition and dietary services, and emergency preparedness that span multiple surveys from 2023-2025, suggesting ongoing compliance challenges despite reported corrections.
Apr 24, 2025Routine12
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 18, 2024Routine6
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 9, 2024Complaint4
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Sep 14, 2023Routine19
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Oct 22, 2025ComplaintClean
Fed violations: 0, State violations: 0
May 15, 2025InspectionClean
Fed violations: 0, State violations: 0
Apr 24, 2025InspectionClean
Fed violations: 5, State violations: 0
Mar 20, 2025ComplaintClean
Fed violations: 0, State violations: 0
Nov 26, 2024ComplaintClean
Fed violations: 0, State violations: 0
Aug 1, 2024InspectionClean
Fed violations: 0, State violations: 0
Jul 18, 2024InspectionClean
Fed violations: 2, State violations: 0
Apr 29, 2024ComplaintClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Eastern Star Masonic Home
nonprofit
Ownership & Management
Owners
E C S I INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit iowaoeshome.com
Medicare data downloads
Original nursing home datasets
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