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Assisted Living

East Deer Personal Care Home

Families consistently rate this highly — reviewers highlight pleasant and caring staff. Schedule a visit to confirm the fit.

967 Freeport Road, Creighton, PA 1503060 bedsLicensed & Active
Google rating
4.1/5

based on 15 Google reviews

5
4
3
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1

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What this means for your family

This facility offers a pleasant environment with staff members who are noted for being caring and providing good food. However, families should investigate the facility's activity programming and outdoor access, as there are concerns about residents having limited engagement.

Google Reviews

Google Reviews

15 reviews on Google
Families can expect a pleasant environment with staff members who are described as great and caring toward residents. However, there are significant concerns regarding staffing shortages and a lack of engaging activities or outdoor spaces for residents.

Quality Themes

Tap a score for details
Food5.0Staff4.0CleanN/AActivities1.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Pleasant and caring staff
  • High-quality food
  • Positive long-term resident experiences

Concerns

  • Staffing shortages
  • Lack of resident activities and outdoor space

Rating Trends

Tap a year to see what changed

234'16(1)'18(1)'20(1)'22(1)'25(3)

Distribution · 15 analyzed

5
8
4
3
3
2
2
1
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the quality of the meals here; could you tell us more about the daily dining menu and how much variety there is?
  • 2What kind of daily activities or social events are currently available to help residents stay engaged and connected with one another?
  • 3Since we want to ensure our loved one stays active, are there any nearby outdoor spaces or garden areas where residents can enjoy fresh air?
  • 4How does the care team manage staffing during busy shifts to ensure every resident gets the personalized attention they need?
  • 5In the event of a medical emergency or a sudden change in health during the night, what is the specific protocol for getting immediate care?
  • 6We noticed some positive feedback regarding the kindness of the staff; how do you foster that caring culture among the team members here?

Personalized based on this facility's data


Key Review Excerpts

Len and his staff were great. Very nice and great food. My dad loved it there.

Family of a former resident · 2025★★★★★

Pleasant staff and well cared for residents. Short staffed.

Local Guide · 2025★★★★

My mother has been here for over a year. She loves the place

Long-term resident's family · 2021★★★★★
Source: 15 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

28total
64deficiencies

Key Findings

Between 2020 and 2025, East Deer Personal Care Home underwent 32 inspections, resulting in 11 clean reports and 64 documented violations. Findings included administrative errors regarding resident assessments and documentation, as well as safety concerns such as a potential entrapment hazard in a bed enclosure.

Sep 17, 2025Routine
minor2600.18

Batteries in several carbon monoxide detectors were not labeled with the date of installation.

minor2600.81b

A resident's bed enabler was not well-secured, posing a potential fall or entrapment hazard.

minor2600.85a

The 1st floor shower room lacked paper towels or other means of sanitary hand drying.

minor2600.88a

Feces appeared to be splattered on the wall next to the toilet in a bedroom bathroom.

minor2600.95

Broken toilet handles, a non-functional toilet stall, and missing light covers on exhaust fans were identified.

Apr 3, 2025Routine
minor2600.187.a

The April 2025 medication administration record (MAR) did not include a diagnosis or purpose for numerous medications.

minor2600.225.c

A resident's most recent assessment did not reflect diagnoses identified in their most recent medical evaluation.

minor2600.227.d

The resident's support plan failed to include specific plans to meet each diagnosis, only indicating to monitor for signs and symptoms.

Nov 4, 2024Routine
CleanReport

No deficiencies found during this inspection.

Apr 29, 2024Routine
minor2600.3c

The home's current license was posted in the administrator's office rather than in a public and conspicuous place.

minor2600.26a

The home had not conducted a quality management review within the past year.

minor2600.65d

A direct care staff person provided unsupervised ADL services before completing the required Department-approved training and competency test.

minor2600.65g

Direct care and ancillary staff members did not receive required annual fire safety training for the 2023 training year.

Jun 21, 2022Routine
minor2600.17

Unsecured and unattended resident documents, including MARs and shift notes, were found accessible at the nurse's station.

minor2600.42s

Bathroom and bedroom doors on the main and second floors were not equipped with locking devices to ensure resident privacy.

minor2600.82a

An unlabeled spray bottle containing a pinkish sanitizer liquid was found on a kitchen shelving unit.

May 7, 2021Routine
CleanReport

No deficiencies found during this inspection.

Feb 8, 2021Routine
minor2600.85.a

Unlabeled hair brush and comb were found in a shower room, and food debris was present on a shelf in the kitchen cooler.

minor2600.95

A bedside lamp was missing its knob, and a sink lift rod was detached from the faucet in a shared shower room.

minor2600.101.0

A drop ceiling tile in a resident bedroom showed a circular pattern of water damage.

Mar 6, 2020Routine
minor2600.18

The home failed to install a carbon monoxide alarm near the gas dryer and had an inoperable detector in the employee room due to dead batteries.

minor2600.25.c

Resident #1's contract did not specify the amount charged for rent.

minor2600.65.i

A direct care staff member's file lacked a record or certificate of completing the required Department-approved training and competency test.

minor2600.88.a

Buckled carpeting in the solarium walking paths created a tripping hazard.

Ownership & Operations

Who Operates This Facility

Owner / Operator

East Deer Personal Care Home INC

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

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