Divine Living Center of Mt Pleasant 1 INC
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 22 Google reviews
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What this means for your family
While the facility has a long history of excellent reviews regarding staff compassion and family support, the recent serious allegations of neglect and theft are concerning. We recommend scheduling an unannounced visit to observe the cleanliness of the facility and speaking directly with current residents' families to verify if the recent complaint is an isolated incident.
Google Reviews
Google Reviews
22 reviews analyzed“The Divine Living Center of Mt Pleasant (often referred to as Prestige Centre) receives overwhelming praise for its compassionate, family-like staff and welcoming atmosphere. However, a recent, highly critical review alleges severe neglect, including theft of personal property and unsanitary living conditions, which stands in stark contrast to the long-term positive feedback.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- Strong support during transitions and hospice care
- Welcoming, home-like environment
- Effective communication with families
Concerns
- Allegations of theft of resident personal property
- Reports of unsanitary conditions and poor hygiene care
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback online; how does that open communication style translate to your day-to-day updates with families?
- 2Given the intimate, 20-resident size of the home, what specific steps do you take to ensure that personal belongings are tracked and kept secure?
- 3Could you walk me through your current protocols for maintaining hygiene and room cleanliness to ensure the home stays as welcoming as it looks?
- 4Since you have a strong reputation for supporting residents through hospice care, how do you adjust your daily support levels when a resident's health needs become more complex?
- 5What does a typical social afternoon look like for residents here, and how do you encourage participation in those activities?
- 6How do you handle medical emergencies or urgent health changes during the evening or overnight hours when the staffing levels shift?
Personalized based on this facility's data
Key Review Excerpts
“The staff is incredible. They truly care for the comfort and needs of their residents. They go way above what is expected of them to do right by the resident and the resident's family.”
“The staff at Prestige Centre are very attentive, caring, loving, helpful. My Mom was always well taken care of at Prestige. When she passed the staff was kind, considerate, and loved on mom every day.”
“My brother in law was at prestige for their legacy hospice program. The staff was wonderful they made sure to take care of not just him but all the visitors as well.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
No deficiencies found. The facility's original licensing study report indicates substantial compliance with all applicable licensing statutes and administrative rules.
Feb 2, 2026RoutineCleanReport
No deficiencies found during this inspection.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit divinelivingcenters.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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