Isabella County Medical Care Facility
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 86 Google reviews
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What this means for your family
This facility is highly recommended for its strong rehabilitation program and compassionate, family-oriented nursing staff. While the overall environment is consistently praised for cleanliness and care, families should always feel empowered to meet with the nursing leadership to discuss specific care plans for their loved ones.
Google Reviews
Google Reviews
86 reviews analyzed“Isabella County Medical Care Facility is highly regarded for its compassionate nursing staff, effective rehabilitation services, and clean, welcoming environment. Families frequently praise the facility for treating residents like family and maintaining a professional, caring atmosphere. While the vast majority of feedback is overwhelmingly positive, one recent review highlighted a negative interaction with a specific staff member.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation and physical therapy programs
- Clean and well-maintained facility
- Welcoming and family-oriented atmosphere
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given your 5-star staffing rating, how does your team maintain such a consistent, compassionate approach to daily resident care?
- 2I noticed your rehabilitation programs are highly regarded; could you walk us through how those therapy sessions are integrated into a resident's daily schedule?
- 3With your facility maintaining such high CMS ratings, what specific protocols do you have in place to ensure that level of excellence is sustained during medical emergencies?
- 4Your reviews often highlight a very welcoming and family-oriented atmosphere; what are some of the most popular activities or social events that help residents feel at home here?
- 5Since you have a very clean and well-maintained facility, could you share how your team balances the clinical requirements of a nursing home with creating a comfortable, non-institutional living environment?
- 6I see you have a very strong track record with inspections, but could you explain how you address and learn from the occasional minor deficiency to ensure the highest safety standards for your 100 residents?
Personalized based on this facility's data
Key Review Excerpts
“The CNAs and nurses were top notch and worked very well together. I can’t say that everything was perfect, but I can say that the majority of the staff treated him like family and he felt loved and well cared for.”
“The nurses, aids, PT and all other staff members made sure I met my goal to be able to walk again. They all deserve 10 stars each. They are very loving and caring people.”
“Several nurses and physical therapists were ready to help her, and were so kind and patient with our questions. I know she is in good hands here and that is a comfort and relief.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Isabella County Medical Care Facility shows a concerning pattern of recurring fire safety and building maintenance issues across all three surveys, with problems in fire alarm systems and emergency drills appearing multiple times. The facility also had medication management deficiencies in two recent surveys. While all violations have been corrected according to state records, the repeated nature of safety violations, particularly around fire protection systems, suggests ongoing maintenance challenges that families should discuss during visits.
Jan 16, 2025Routine6
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nov 16, 2023Routine5
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nov 2, 2022Routine9
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Ownership & Operations
Who Operates This Facility
Isabella County Medical Care Facility
government
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
86 reviews from families & visitors
Official Website
Visit mcf.isabellacounty.org
Medicare data downloads
Original nursing home datasets
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