Diversicare of Oxford
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 74 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (6 vs median 3.0)
- High RN turnover (67%)
Below average in AL · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
While some families report success with the rehabilitation therapy team, the facility has a recurring pattern of serious complaints regarding hygiene, neglect, and staff conduct. We strongly advise families to conduct unannounced visits at different times of the day and to specifically inspect the cleanliness of the resident's room and the responsiveness of staff to call lights before making a decision.
Google Reviews
Google Reviews
74 reviews on Google“Diversicare of Oxford receives highly polarized feedback, with a significant number of reviewers reporting severe neglect, unsanitary conditions, and abusive behavior by staff. While some families praise the facility for its therapy team and friendly individual staff members, these positive experiences are frequently overshadowed by reports of patients being left in soiled conditions, missing personal belongings, and poor communication from management.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated rehabilitation therapy team
- Some individual staff members are described as friendly
- Active activity program
Concerns
- Neglect and hygiene issues (soiled linens, urine/feces odor) (mentioned by 9 reviewers)
- Staff rudeness, verbal abuse, or lack of responsiveness (mentioned by 8 reviewers)
- Missing personal items and clothing (mentioned by 3 reviewers)
- Poor communication and lack of management follow-up (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 77 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard great things about your rehabilitation therapy team; could you tell us more about how they work with residents to maintain their mobility?
- 2What kind of daily activities and social programs do you have in place to keep residents engaged and active?
- 3How does the facility manage daily cleaning schedules and linen changes to ensure a fresh and comfortable environment for everyone?
- 4What is the process for communicating important updates or changes in a resident's condition to their family members?
- 5Could you walk us through your protocols for medication management and how you ensure everything is administered accurately and on time?
- 6How does the nursing team handle medical emergencies or urgent care needs during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“I waited for a nurse with my mom for two hours to help her when she soiled herself. And that's when I was there! I had a resident come to me and warn me how they treated my mother!”
“My Mother-in-law checked in for a simple rehab after a broken arm. Within 3 day of checking in her money was stolen, no rehab was done, and she was being regularly being abused and neglected by the nurses and aides.”
“I’m not giving them any stars because they don’t deserve them. It’s absolutely the most disgusting place for anyone. I took my Mother there for 21 day rehab and they mistreated her. She lay in pee and poop all night because nobody wanted to change her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Diversicare of Oxford shows a pattern of corrected deficiencies across three surveys, with no family complaints filed. The most recurring issues involve care planning, fire safety systems, and medication management, appearing multiple times across different inspections. While the facility has addressed all identified problems with documented correction dates, the repeated deficiencies in care planning and safety systems suggest ongoing challenges with maintaining consistent standards between inspections.
Apr 9, 2026Complaint8
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 9, 2026Routine1
Smoke Deficiencies
Provide properly protected cooking facilities.
Nov 26, 2019Routine10
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Sep 19, 2018Routine6
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Apr 9, 2026
$111,900
Ownership & Operations
Who Operates This Facility
Diversicare of Oxford
for profit
Chain Affiliation
Diversicare Healthcare
46 facilities nationwide
Chain avg rating: 2.5/5 · Rank 29 of 44
Ownership & Management
Owners
Diversicare Leasing Company III LLC
Owner · Organization
Advocat Finance, LLC
Owner (parent company) · Organization
Dac Newcorp INC
Owner (parent company) · Organization
Diversicare Management Services Lp.
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
74 reviews from families & visitors
Official Website
Visit diversicareofoxford.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.