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Strong Medicare quality ratings; public reviewers often praise modern, clean facility environment. Still worth an in-person visit.
based on 34 Google reviews
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Anniston Health and Rehab Services has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: modern, clean facility environment and effective physical therapy team. Review the component ratings and current source records before deciding.
Anniston Health and Rehab Services presents a stark divide in experiences, with some families praising the facility's cleanliness and the dedication of specific therapy and nursing staff. However, a significant number of reviewers report severe neglect, including issues with hygiene, wound care, and poor communication, leading to tragic outcomes for some residents. Families should be aware of these inconsistent standards and the potential for serious lapses in basic patient care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 38 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“My grandmother was sent here after her hospital stay for 21 days of rehab, she received only 1 shower being here for 2 weeks!”
“The physical therapy team was excellent!! I'd give them 10 stars!! The rest of my experience was not good at all, call button requests at times went hours before someone responded.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
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Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows a concerning pattern of recurring fire safety and building maintenance issues across all three surveys, with problems in sprinkler systems, smoke barriers, and electrical safety appearing multiple times. Food safety violations occurred twice (2019 and 2021), and there was one instance of inadequate respiratory care. While all deficiencies were reportedly corrected, the repeated fire safety problems suggest ongoing maintenance challenges that families should discuss with administrators during visits.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
Have restrictions on the use of flammable curtains.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Anniston Health and Rehab Services
nonprofit
Noland Health
10 facilities nationwide
Chain avg rating: 2.5/5 · Rank 1 of 10 (Highest rating)
Owners
The Health Care Authority of the City of Anniston
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
34 reviews from families & visitors
Official Website
Visit nolandhealth.com
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