Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 58 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 2 findings in latest survey · Staff turnover reported at 28%
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Devon Gables Rehabilitation Center receives polarized feedback, with some families praising the dedicated nursing and therapy staff, while others report severe concerns regarding neglect, hygiene, and poor communication. While several reviewers highlight successful rehabilitation outcomes, a significant number of negative reports cite issues with call-light response times, inadequate staffing, and poor food quality. Families should be aware that experiences appear highly inconsistent depending on the specific unit and staff members involved.
Quality Themes
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Distribution · 64 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The level of dignity, knowledge and dedication they offer is admirable. I am thankful to have come across a team like the one Devon Gables has they have been great with me and my family!”
“My Dad had dementia and was in the more secure section of the facility. People like Israel and Tanya are special. Not a lot of people can do that type of work but they both show compassion and patience.”
“For over an hour my grandfather laid in his vomit. His call light was placed on the other side of the room! His brief had dried feces as well as in his crack. He had 3 sores just above his anus.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents who lost too much weight
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints leading to serious citations, including recurring issues with resident protection from abuse and neglect that appeared in 2019, 2024, and 2025. The facility struggles persistently with accident prevention and safety hazards, which have been cited five times across surveys and triggered complaints. Additional problems include fire safety violations and medication management issues, though the facility has corrected past deficiencies when cited.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Source: AZ State Licensing Agency
An onsite complaint survey was conducted on February 25, 2026 for intake #00159877. There were no deficiencies cited.
An onsite complaint survey was conducted on January 2, 2026 for the following intakes: 00152150, 00154437, 00152946, and 00149861. There were no deficiencies cited.
An onsite complaint survey was conducted on October 27, 2025 through October 28, 2025 for the investigation of intakes #2649827, #2646950, #2647848, #2645429, #2637354, and #2636262. There are no deficiencies cited.
No deficiencies were found during the on-site investigation of complaint 00133103 conducted on October 3, 2025.
The state re-licensure survey was conducted on September 30, 2025, through October 2, 2025, inconjunction with the investigation of complaint #2609840. The following deficiencies were cited;
Based on clinical record review, interviews, facility documentation and policy, the facility failed to ensure one resident (#250) was administered blood pressure medications according to provider orders. The sample size was 4. This deficient practice can result in further blood pressure mismanagement, and risk of hypotensive distress.
Based on closed clinical record review, staff interviews, and policy review, the facility failed to maintain a sanitary kitchen environment free from pests in one out of seven observed kitchen storage areas, ensure proper food storage in one of the seven observed kitchen storage areas, and serve food at required temperatures in one out of one meal services observed. This deficient practice placed residents at risk for unsanitary food preparation conditions and potential health hazards.Â
Based on observations, interviews, facility documentation, and policy, the facility failed to ensure safeguards and systems were in place to ensure three medication-cart controlled substances reconciliation logs reflected two nurse signature verifications without missing entries, and to ensure a reconciliation of one resident’s (# 1) controlled medication was accurate. The deficient practice could result in inventory loss and potential diversion. The facility census was 176 and the sample was 9 residents.Â
Based on clinical record review, observations, resident and staff interviews and review of policy, the facility failed to ensure that a code status was accurate and consistent in the medical record for one resident. The deficient practice could result in resident's advanced directives not being followed.Â
Based on observation and staff interviews, the facility failed to ensure that the electrical breaker for the fire alarm system had visual markings to distinguish it from other breakers. Failure to properly identify/mark the fire alarm system could lead to harm to residents and staff in an emergency.
Based on observation and staff interviews, the facility failed to ensure that a remote stop or kill switch for the generator was installed. This could affect the entire facility and could result in a loss of power due to a generator malfunction during an emergency power outage. Failure to have an emergency stop on the generator could cause a fire or harm the residents and staff. Â
Based on observation, it was determined that the facility failed to maintain the sprinkler heads and ensure that all parts of the sprinkler system were in accordance with the UL Listing. Failing to maintain sprinkler heads and missing escutcheon plates, which are part of the U.L. Listing of the sprinkler assembly, could allow heat and smoke to affect other areas of the building. This could cause harm to the patients.
Based on observation, it was determined that the facility failed to fill penetrations in multiple areas of the smoke barriers in the facility. Failing to seal the penetrations, holes, and openings in the smoke barriers will allow smoke and heat to penetrate other wings or possibly the whole facility, which could cause harm to the patients in the event of a fire.
Based on observations, the facility failed to ensure that all exposed electrical panels were closed and protected, as well as provide a protective guard on light bulbs located in the kitchen and dining storage rooms.   Failure to ensure electrical circuit breakers are protected could cause accidental damage or possibly a fire, which could cause harm to staff and residents.
Based on observation, the facility failed to maintain several special locking exit doors located in the facility. Failing to ensure the correct amount of force needed to release the exit doors could cause harm to patients and/or staff in an emergency
Based on observation, the facility failed to provide a fire extinguisher near the generator. Failing to have an available fire extinguisher during an emergency could result in harm to the patients and/or staff.
Based on observation, the facility failed to maintain several doors in the building. Failing to maintain doors in the facility could allow heat and/or smoke to transfer, which will cause harm tothe patients and/or staff.
Based on observation, it was determined that the facility failed to protect the entire facility with an automatic sprinkler system. This would result in the sprinkler system not being able to extinguish the fire and could result in injury or death to the building occupants.Â
Based on observation, the facility failed to ensure that a restraint chain was appropriately installed on the kitchen oven in order to protect the gas connection and that exhaust hoods were inspected and cleaned on a semi-annual basis. Failure to protect connections on appliances that are on casters or wheels can result in a rupture of gas or electric connections, resulting in the risk of fire events. Failure to inspect and clean exhaust hoods for commercial kitchen equipment can result in grease build-up and/or system malfunction, leading to a fire event.
The onsite complaint survey was conducted on September 18, 2025 and investigated complaints #00143319, 00143320, 00143043. There were no deficiencies cited.
An onsite complaint survey was conducted on July 21, 2025 for the investigation of intake #00136502, 2561092. There were no deficiencies cited.
Devon Gables Rehabilitation Center
for profit
Atied Associates
12 facilities nationwide
Chain avg rating: 2.5/5 · Rank 8 of 13
Owners
Rothner, William
Owner
Rothner, Daniel
Owner (parent company)
Rothner, Melissa
Owner (parent company)
Rothner, Rachel
Owner (parent company)
Key personnel
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