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Nursing HomeMedicaid Investigative

Devon Gables Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

6150 East Grant Road, Rose Hill · Tucson, AZ 85712312 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 57 Google reviews

Devon Gables Rehabilitation Center Nursing Home in Tucson, AZ — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)

Bottom 25% in AZ · Below recommended RN staffing · Below chain average · No penalties on record · Abuse citation

Source: Medicare data

What this means for your family

Devon Gables has a dedicated therapy team that has helped many residents return home, but the facility suffers from significant inconsistencies in daily care. Families should perform frequent, unannounced visits to monitor hygiene and call-light response times, and specifically ask management how they ensure adequate staffing coverage during weekends and holidays.

Google Reviews

Google Reviews

57 reviews analyzed
Devon Gables Rehabilitation Center receives polarized feedback, with some families praising the dedicated nursing and therapy staff, while others report severe concerns regarding neglect, hygiene, and poor communication. While several reviewers highlight successful rehabilitation outcomes, a significant number of negative reports cite issues with call-light response times, inadequate staffing, and poor food quality. Families should be aware that experiences appear highly inconsistent depending on the specific unit and staff members involved.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean3.0Activities5.0Meds3.0Memory5.0Comms3.0ValueN/A

Strengths

  • Dedicated and caring nursing staff
  • Effective physical and occupational therapy
  • Helpful and communicative case management
  • Long-term staff retention in certain units

Concerns

  • Slow or ignored call-light response times (mentioned by 8 reviewers)
  • Poor food quality and limited meal options (mentioned by 6 reviewers)
  • Inadequate staffing levels, particularly on weekends (mentioned by 4 reviewers)
  • Hygiene and sanitation issues (UTIs, roaches, soiled linens) (mentioned by 5 reviewers)
  • Poor communication and difficulty reaching staff/management (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'16(5)'18(6)'20(8)'22(7)'24(6)'26(5)

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I've heard wonderful things about your nursing and therapy teams; how do you ensure that level of care remains consistent during the weekends?
  • 2What specific steps are being taken to ensure meal variety and food quality meet the needs of the residents?
  • 3How does the facility manage call-light response times to ensure residents feel heard and attended to promptly?
  • 4Could you walk me through your protocols for maintaining cleanliness and sanitation, particularly regarding linen changes and room upkeep?
  • 5What is the best way for our family to stay in regular, clear communication with the management and nursing staff regarding updates?
  • 6In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

The level of dignity, knowledge and dedication they offer is admirable. I am thankful to have come across a team like the one Devon Gables has they have been great with me and my family!

Long-term resident's family · 2023★★★★★

My Dad had dementia and was in the more secure section of the facility. People like Israel and Tanya are special. Not a lot of people can do that type of work but they both show compassion and patience.

Memory care family member · 2025★★★★

For over an hour my grandfather laid in his vomit. His call light was placed on the other side of the room! His brief had dried feces as well as in his crack. He had 3 sores just above his anus.

Family member of resident · 2026☆☆☆☆
Source: 57 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
65%
Registered nurses for medical care
Total Nursing
3.86hrs
94%
All nurses + aides combined
Staff Turnover
32%
Lower is better (< 30% = good)
RN Turnover
35%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
19.4%
AZ
20.5%
Pima
19.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
AZ
4.0%
Pima
4.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility19.8%
Worse than Avg
Here
19.8%
US
15.4%
AZ
11.2%
Pima
14.0%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
5.3%
AZ
5.2%
Pima
6.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
93.4%
AZ
97.0%
Pima
97.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
95.5%
AZ
94.6%
Pima
95.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility79.5%
Worse than Avg
Here
79.5%
US
79.7%
AZ
87.3%
Pima
91.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility88.6%
Mixed vs Avgs
Here
88.6%
US
81.8%
AZ
91.3%
Pima
91.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Worse than Avg
Here
2.2%
US
1.6%
AZ
1.1%
Pima
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Near state avg (7.6)
5 complaint-triggered

Families have filed multiple complaints leading to serious citations, including recurring issues with resident protection from abuse and neglect that appeared in 2019, 2024, and 2025. The facility struggles persistently with accident prevention and safety hazards, which have been cited five times across surveys and triggered complaints. Additional problems include fire safety violations and medication management issues, though the facility has corrected past deficiencies when cited.

Jun 26, 2025Complaint
2
0600ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 10, 2025Complaint
1
0689Moderate

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 25, 2024Complaint
2
0600ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 14, 2023Routine
4
0222ModerateCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0342MinorCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0363MinorCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Apr 29, 2022Routine
11
0688ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363MinorCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511MinorCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0921MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0582MinorCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Dec 12, 2019Routine
11
0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511MinorCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625MinorCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0757MinorCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0732MinorCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

State Inspection History

State Inspections

Source: AZ State Licensing Agency

29total
30deficiencies
Feb 25, 2026Complaint
CleanReport

An onsite complaint survey was conducted on February 25, 2026 for intake #00159877. There were no deficiencies cited. 

Jan 2, 2026Complaint
CleanReport

An onsite complaint survey was conducted on January 2, 2026 for the following intakes: 00152150, 00154437, 00152946, and 00149861. There were no deficiencies cited. 

Oct 27, 2025Complaint
CleanReport

An onsite complaint survey was conducted on October 27, 2025 through October 28, 2025 for the investigation of intakes #2649827, #2646950, #2647848, #2645429, #2637354, and #2636262. There are no deficiencies cited.

Oct 3, 2025Complaint
CleanReport

No deficiencies were found during the on-site investigation of complaint 00133103 conducted on October 3, 2025.

Sep 30, 2025Complaint

The state re-licensure survey was conducted on September 30, 2025, through October 2, 2025, inconjunction with the investigation of complaint #2609840. The following deficiencies were cited;

An administrator shall ensure that: R9-10-423.A.3. If a nursing care institution contracts with a food establishment, as defined in 9 A.A.C. 8, Article 1, to prepare and deliver food to the nursingR9-10-423.A.3.b.Corrected Dec 1, 2025

Based on closed clinical record review, staff interviews, and policy review, the facility failed to maintain a sanitary kitchen environment free from pests in one out of seven observed kitchen storage areas, ensure proper food storage in one of the seven observed kitchen storage areas, and serve food at required temperatures in one out of one meal services observed. This deficient practice placed residents at risk for unsanitary food preparation conditions and potential health hazards.Â

An administrator shall ensure that: R9-10-403.C.1. Policies and procedures are established, documented, and implemented to protect the health and safety of a resident that: R9-10-403.C.1.j. Cover R9-10-403.C.1.j.Corrected Dec 1, 2025

Based on clinical record review, observations, resident and staff interviews and review of policy, the facility failed to ensure that a code status was accurate and consistent in the medical record for one resident. The deficient practice could result in resident's advanced directives not being followed.Â

An administrator shall ensure that: R9-10-421.B.1. Policies and procedures for medication administration: R9-10-421.B.1.c. Ensure that medication is administered to a resident only as prescribedR9-10-421.B.1.c.Corrected Dec 1, 2025

Based on clinical record review, interviews, facility documentation and policy, the facility failed to ensure one resident (#250) was administered blood pressure medications according to provider orders. The sample size was 4. This deficient practice can result in further blood pressure mismanagement, and risk of hypotensive distress.

When medication is stored at a nursing care institution, an administrator shall ensure that: R9-10-421.D.3. Policies and procedures are established, documented, and implemented to protect the healtR9-10-421.D.3.d.Corrected Dec 1, 2025

Based on observations, interviews, facility documentation, and policy, the facility failed to ensure safeguards and systems were in place to ensure three medication-cart controlled substances reconciliation logs reflected two nurse signature verifications without missing entries, and to ensure a reconciliation of one resident’s (# 1) controlled medication was accurate. The deficient practice could result in inventory loss and potential diversion. The facility census was 176 and the sample was 9 residents.Â

Sep 22, 2025Other
NFPA 101 FederalCorrected Jan 9, 2026

Based on observation, the facility failed to provide a fire extinguisher near the generator. Failing to have an available fire extinguisher during an emergency could result in harm to the patients and/or staff.

NFPA 101 FederalCorrected Jan 9, 2026

Based on observation, it was determined that the facility failed to maintain the sprinkler heads and ensure that all parts of the sprinkler system were in accordance with the UL Listing. Failing to maintain sprinkler heads and missing escutcheon plates, which are part of the U.L. Listing of the sprinkler assembly, could allow heat and smoke to affect other areas of the building. This could cause harm to the patients.

NFPA 101 FederalCorrected Jan 9, 2026

Based on observation, the facility failed to maintain several doors in the building. Failing to maintain doors in the facility could allow heat and/or smoke to transfer, which will cause harm tothe patients and/or staff.

NFPA 101 FederalCorrected Jan 9, 2026

Based on observation, it was determined that the facility failed to fill penetrations in multiple areas of the smoke barriers in the facility. Failing to seal the penetrations, holes, and openings in the smoke barriers will allow smoke and heat to penetrate other wings or possibly the whole facility, which could cause harm to the patients in the event of a fire.

NFPA 101 FederalCorrected Jan 9, 2026

Based on observations, the facility failed to ensure that all exposed electrical panels were closed and protected, as well as provide a protective guard on light bulbs located in the kitchen and dining storage rooms.   Failure to ensure electrical circuit breakers are protected could cause accidental damage or possibly a fire, which could cause harm to staff and residents.

NFPA 101 FederalCorrected Jan 9, 2026

Based on observation and staff interviews, the facility failed to ensure that a remote stop or kill switch for the generator was installed. This could affect the entire facility and could result in a loss of power due to a generator malfunction during an emergency power outage. Failure to have an emergency stop on the generator could cause a fire or harm the residents and staff. Â

NFPA 101 FederalCorrected Jan 9, 2026

Based on observation, the facility failed to maintain several special locking exit doors located in the facility. Failing to ensure the correct amount of force needed to release the exit doors could cause harm to patients and/or staff in an emergency

NFPA 101 FederalCorrected Jan 9, 2026

Based on observation, the facility failed to ensure that a restraint chain was appropriately installed on the kitchen oven in order to protect the gas connection and that exhaust hoods were inspected and cleaned on a semi-annual basis. Failure to protect connections on appliances that are on casters or wheels can result in a rupture of gas or electric connections, resulting in the risk of fire events. Failure to inspect and clean exhaust hoods for commercial kitchen equipment can result in grease build-up and/or system malfunction, leading to a fire event.

NFPA 101 FederalCorrected Jan 9, 2026

Based on observation and staff interviews, the facility failed to ensure that the electrical breaker for the fire alarm system had visual markings to distinguish it from other breakers. Failure to properly identify/mark the fire alarm system could lead to harm to residents and staff in an emergency.

NFPA 101 FederalCorrected Jan 9, 2026

Based on observation, it was determined that the facility failed to protect the entire facility with an automatic sprinkler system. This would result in the sprinkler system not being able to extinguish the fire and could result in injury or death to the building occupants.Â

Sep 18, 2025Complaint
CleanReport

The onsite complaint survey was conducted on September 18, 2025 and investigated complaints  #00143319, 00143320, 00143043. There were no deficiencies cited.

Jul 21, 2025Complaint
CleanReport

An onsite complaint survey was conducted on July 21, 2025 for the investigation of intake #00136502, 2561092. There were no deficiencies cited.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Devon Gables Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Atied Associates

Chain Size

13 facilities nationwide

Chain avg rating: 2.5/5 · Rank 8 of 13

Ownership & Management

Owners

Rothner, William

Owner

40%

Zimmerman, Joe

Owner

Rothner, Daniel

Owner (parent company)

7%

Rothner, Melissa

Owner (parent company)

7%

Rothner, Rachel

Owner (parent company)

7%

Key personnel

Friebus, HeatherW-2 Managing EmployeeRothner, WilliamManagerZimmerman, JoeManagerAtied Associates LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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