Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 324 Google reviews

Email Sandstone Estates Rehab Centre to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 49% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Sandstone Estates Rehab Centre presents a stark contrast in experiences, with many reviewers praising the physical facility, cleanliness, and specific staff members like Noel N. However, a significant number of families report critical failures in basic care, including long wait times for call buttons, poor communication, and inconsistent physical therapy. Potential families should be aware that while some find the environment hotel-like and professional, others describe a facility that is severely understaffed and neglectful.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 211 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The building and property are beautiful and each room is more like a hotel room than a medical facility. Every member of the staff is kind, friendly and helpful. This includes administrative personnel, nurses, assistants, physical and occupational therapists and dietary.”
“Short staffed!!!! One CNA for 18 patients. Good luck calling for help! When you finally get help you are left on the toilet for hours and hours.”
“Noel N. is an excellent nurse, who goes the extra mile to ensure that her patient’s are all well cared for. She never misses a beat & her patient’s are looked after & closely watched throughout her shift.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Sandstone Estates shows a concerning pattern with 59 deficiencies across five inspections, including four complaint-triggered violations where families reported problems involving resident abuse and neglect. The facility has persistent issues with medication management, abuse prevention policies, and safety hazards that recur across multiple surveys. While all deficiencies show correction dates, the recurring nature of problems in critical areas like medication errors and safety supervision suggests ongoing challenges families should carefully consider.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Source: AZ State Licensing Agency
Violation cited
Based on a record review and interviews, the facility failed to provide all required fire drills per NFPA 101. Failing to conduct fire drills in accordance with the life safety code, one per shift per quarter, to familiarize staff with conditions under an actual fire, can result in harm to patients and/or staff during an actual fire or emergency situation.
The state complaint survey was conducted on August 19, 2025, through August 20, 2025, of the following complaint numbers: 2274302 (AZ00202130), 2274334 (AZ00221753), 2274300 (AZ00201996), 227301 (AZ00201997), 2274332 (AZ00214730), 2274333 (AZ00214731), 2274364, 00130258, 2274338 (AZ00215318), 2274337 (AZ00215315), 2274327 (AZ00213857), 2274328 (AZ00213855), 2274318 (AZ00210870), 2274317 (AZ00210867), 2274298 (AZ00201925), 2583520, 00138952, 2274363 (AZ00224419), 00129231, 2274402 (AZ00224414), 2274151 (AZ00214752), 2274323 (AZ00212121), 2274324 (AZ00212123), 2274315 (AZ00208811), 2274316 (AZ00208812), 2274303 (AZ00202131), 227299 (AZ00201926), 2274296 (AZ00201415), 2274297 (AZ00201416). There were no deficiencies cited.
The investigation of complaints SF00133171, AZ00206721, AZ00206705 were conducted on June 19, 2025. No deficiencies were noted.
Investigation of intakes # AZ00224790, SF00132763, AZ00224768, SF00132607, AZ00200709, AZ00200710, AZ00200821, AZ00224800, SF00132892 was conducted on June 9, 2025 through June 10, 2025. No deficiencies were cited:
An onsite complaint survey was conducted on May 22, 2025 for the investigation of intakes #SF00130923, #SF00130749, and #SF00130781. There are no deficiencies cited.
The onsite investigation of intakes AZ00212408, 00128542, AZ00211557, AZ00212659, and AZ00212954 was conducted on May 8, 2025 through May 9, 2025. The following deficiency was cited:
Violation cited
An onsite complaint survey was conducted on March 03, 2025 for the investigation of intake # 00115456, 00109270. There were no deficiencies cited.
An onsite complaint survey was conducted on February 14, 2025 for the investigation of intake # AZ00223308, AZ00223315, AZ00223191. There were no deficiencies cited.
Sandstone Estates Rehab Centre
for profit
Sandstone Healthcare Group
3 facilities nationwide
Chain avg rating: 2.0/5 · Rank 1 of 3 (Chain ratings tied)
Owners
Nicho Family Trust
Owner · Organization
Sunny Trust
Owner · Organization
Whitte Trust
Owner · Organization
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
324 reviews from families & visitors
Official Website
Visit sandstonehc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
These are the 6 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.
Devon Gables Rehabilitation Center
< 1 miNursing Home · Tucson, AZ
Fountain Hills Assisted Living LLC
< 1 miAssisted Living · Tucson, AZ
Angela's Assisted Living II, LLC
< 1 miAssisted Living · Tucson, AZ
Fairmount Assisted Living, LLC
< 1 miAssisted Living · Tucson, AZ
Desert Dreams Adult Care Home, LLC
< 1 miAssisted Living · Tucson, AZ
Starfish Care Homes, LLC
< 1 miAssisted Living · Tucson, AZ