See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Devlin Manor Nursing and Rehabilitation Center

Strong Medicare quality ratings; families often praise compassionate and attentive rehabilitation staff. Still worth an in-person visit.

10301 North East Christie Road, Cumberland, MD 21502124 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 16 Google reviews

5
4
3
2
1
Devlin Manor Nursing and Rehabilitation Center Nursing Home in Cumberland, MD — Street View
Street View

Watch Devlin Manor Nursing and Rehabilitation Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Devlin Manor shows strong performance in short-term rehabilitation and activity engagement, but families should be cautious regarding communication and responsiveness. We strongly recommend scheduling an unannounced visit to observe staff interaction with call lights and asking for a detailed explanation of their notification protocols for medical emergencies.

Google Reviews

Google Reviews

16 reviews on Google
Devlin Manor Nursing and Rehabilitation Center receives polarized feedback, with some families praising the compassionate rehab staff and engaging activities, while others report severe failures in communication and patient care. Concerns regarding staff responsiveness and administrative transparency are significant, contrasting with positive reports of attentive care for short-term rehabilitation patients.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean9.0Activities9.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and attentive rehabilitation staff
  • Engaging activities and events for residents
  • Clean and well-maintained facility environment
  • Supportive communication for some families

Concerns

  • Lack of responsiveness to call lights and patient needs (mentioned by 2 reviewers)
  • Poor communication regarding patient status or medical events (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02021(2)5.02023(3)2.52024(2)3.42025(9)

Distribution · 16 analyzed

5
8
4
1
3
1
2
0
1
6

How They Respond to Reviews

56%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the facility's 124-resident capacity, what specific protocols are in place to ensure call lights are answered promptly and resident needs are met in a timely manner?
  • 2I noticed your team is active in responding to feedback online; what is the best way for families to maintain consistent, two-way communication with the nursing staff regarding a loved one's daily health status?
  • 3With your rehabilitation team being highly regarded, how do you integrate their therapy programs into the daily activity schedule to keep residents engaged and moving?
  • 4Since staffing levels can fluctuate, what is your process for ensuring that residents receive consistent, personalized attention during shift changes?
  • 5In the event of a sudden change in a resident's health, how and when are family members typically notified to ensure we are kept in the loop?
  • 6What steps are you taking to maintain the high standards reflected in your 5-star health inspection rating while addressing the current staffing challenges?

Personalized based on this facility's data


Key Review Excerpts

The nurses, as well as aides, provided my dad with great care. The aides were compassionate and caring. The facility held nice activities that family could attend aswell.

Rehab patient's child · 2025★★★★★

Great, attentive and kind staff always take very good care of my mom. They always remember names, details about residents, and are on top of taking care of them as well as providing activities like bingo and even live music for fun!

Resident's family · 2025★★★★★

The family was not informed of this event. When his daughter went to visit him the next day, he was not in the room, so she went to the nurses station and was informed, 'Oh he died last night'.

Resident's family · 2024☆☆☆☆
Source: 16 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
71%
Registered nurses for medical care
Total Nursing
2.90hrs
71%
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
27%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility30.5%
Worse than Avg
Here
30.5%
US
12.1%
MD
22.2%
Allegany
10.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility28.3%
Worse than Avg
Here
28.3%
US
15.4%
MD
14.1%
Allegany
23.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility28.6%
Worse than Avg
Here
28.6%
US
14.4%
MD
21.5%
Allegany
26.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility30.1%
Worse than Avg
Here
30.1%
US
19.5%
MD
16.6%
Allegany
25.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.2%
Better than Avg
Here
15.2%
US
19.4%
MD
25.1%
Allegany
24.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility22.7%
Mixed vs Avgs
Here
22.7%
US
15.3%
MD
24.5%
Allegany
29.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.6%
Better than Avg
Here
87.6%
US
79.7%
MD
80.6%
Allegany
85.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility85.7%
Better than Avg
Here
85.7%
US
81.8%
MD
78.7%
Allegany
81.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MD
1.3%
Allegany
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Well below state avg (18.9)
10 complaint-triggered

This facility shows recurring safety and care concerns, with families filing five complaint reports over time. The most persistent problems involve fire safety systems, care planning, and resident rights issues that have appeared across multiple surveys from 2018 to 2025. While the facility corrects deficiencies when cited, the pattern of repeated violations in critical areas like smoke barriers, electrical systems, and individualized care plans suggests ongoing operational challenges that families should carefully evaluate.

Mar 20, 2026Complaint
5
0711Actual harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Sep 12, 2025Complaint
2
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jan 17, 2025Routine
9
0271Potential for harm · WidespreadCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Sep 20, 2023Complaint
3
0850Potential for harm · WidespreadResolved (past non-compliance)

Administration Deficiencies

Hire a qualified full-time social worker in a facility with more than 120 beds.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Nov 8, 2019Routine
3
0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jun 15, 2018Routine
22
0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0225Minimal · WidespreadCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0363Minimal · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0921Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0559Minimal · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

0623Minimal · WidespreadCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Devlin Manor Nursing and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Fundamental Healthcare

Chain Size

69 facilities nationwide

Chain avg rating: 2.4/5 · Rank 1 of 68 (Best)

Ownership & Management

Owners

Maryland Long Term Care LLC

Owner · Organization

Forman, Murray

Owner

Key personnel

Adams, ChristopherW-2 Managing EmployeeAdams, ChristopherOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call