Devlin Manor Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise compassionate and attentive rehabilitation staff. Still worth an in-person visit.
based on 16 Google reviews

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What this means for your family
Devlin Manor shows strong performance in short-term rehabilitation and activity engagement, but families should be cautious regarding communication and responsiveness. We strongly recommend scheduling an unannounced visit to observe staff interaction with call lights and asking for a detailed explanation of their notification protocols for medical emergencies.
Google Reviews
Google Reviews
16 reviews on Google“Devlin Manor Nursing and Rehabilitation Center receives polarized feedback, with some families praising the compassionate rehab staff and engaging activities, while others report severe failures in communication and patient care. Concerns regarding staff responsiveness and administrative transparency are significant, contrasting with positive reports of attentive care for short-term rehabilitation patients.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive rehabilitation staff
- Engaging activities and events for residents
- Clean and well-maintained facility environment
- Supportive communication for some families
Concerns
- Lack of responsiveness to call lights and patient needs (mentioned by 2 reviewers)
- Poor communication regarding patient status or medical events (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's 124-resident capacity, what specific protocols are in place to ensure call lights are answered promptly and resident needs are met in a timely manner?
- 2I noticed your team is active in responding to feedback online; what is the best way for families to maintain consistent, two-way communication with the nursing staff regarding a loved one's daily health status?
- 3With your rehabilitation team being highly regarded, how do you integrate their therapy programs into the daily activity schedule to keep residents engaged and moving?
- 4Since staffing levels can fluctuate, what is your process for ensuring that residents receive consistent, personalized attention during shift changes?
- 5In the event of a sudden change in a resident's health, how and when are family members typically notified to ensure we are kept in the loop?
- 6What steps are you taking to maintain the high standards reflected in your 5-star health inspection rating while addressing the current staffing challenges?
Personalized based on this facility's data
Key Review Excerpts
“The nurses, as well as aides, provided my dad with great care. The aides were compassionate and caring. The facility held nice activities that family could attend aswell.”
“Great, attentive and kind staff always take very good care of my mom. They always remember names, details about residents, and are on top of taking care of them as well as providing activities like bingo and even live music for fun!”
“The family was not informed of this event. When his daughter went to visit him the next day, he was not in the room, so she went to the nurses station and was informed, 'Oh he died last night'.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring safety and care concerns, with families filing five complaint reports over time. The most persistent problems involve fire safety systems, care planning, and resident rights issues that have appeared across multiple surveys from 2018 to 2025. While the facility corrects deficiencies when cited, the pattern of repeated violations in critical areas like smoke barriers, electrical systems, and individualized care plans suggests ongoing operational challenges that families should carefully evaluate.
Mar 20, 2026Complaint5
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Sep 12, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 17, 2025Routine9
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 20, 2023Complaint3
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nov 8, 2019Routine3
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jun 15, 2018Routine22
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ownership & Operations
Who Operates This Facility
Devlin Manor Nursing and Rehabilitation Center
for profit
Chain Affiliation
Fundamental Healthcare
69 facilities nationwide
Chain avg rating: 2.4/5 · Rank 1 of 68 (Best)
Ownership & Management
Owners
Maryland Long Term Care LLC
Owner · Organization
Forman, Murray
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit devlinmanornursingandrehab.com
Medicare data downloads
Original nursing home datasets
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