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Nursing HomeMedicaid

Allegany Health Nursing and Rehab

Strong Medicare quality ratings; families often praise professional and effective rehabilitation therapy. Still worth an in-person visit.

730 Furnace Street, Cumberland, MD 21502153 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 7 Google reviews

5
4
3
2
1
Allegany Health Nursing and Rehab Nursing Home in Cumberland, MD — Street View
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What this means for your family

While the rehabilitation therapy team is highly regarded for helping residents return home, the facility has significant issues with staff accountability and cleanliness. When touring, we strongly recommend asking how management investigates and resolves complaints about staff conduct to ensure your loved one's safety.

Google Reviews

Google Reviews

7 reviews on Google
Allegany Health Nursing and Rehab receives polarized feedback, with some families praising the professional therapy and caring nursing staff, while others report serious concerns regarding facility cleanliness and staff accountability. While some residents experienced a homelike atmosphere and effective rehabilitation, others encountered issues with neglected therapy schedules and unprofessional behavior from specific staff members.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Professional and effective rehabilitation therapy
  • Caring and attentive nursing staff
  • Homelike, welcoming atmosphere

Concerns

  • Inconsistent staff professionalism and accountability (mentioned by 2 reviewers)
  • Poor facility cleanliness and hygiene (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02022(1)5.02024(3)2.32025(3)

Distribution · 7 analyzed

5
5
4
0
3
0
2
0
1
2

How They Respond to Reviews

29%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the facility's focus on rehabilitation, what specific programs or therapies are available to help residents maintain their independence and strength?
  • 2With a 3-star CMS staffing rating, how does your leadership team ensure consistent care and accountability during shift changes?
  • 3I noticed some feedback regarding facility cleanliness; what is your current protocol for housekeeping and maintaining a sanitary environment in resident rooms?
  • 4How does your team prioritize communication with families, especially when there are updates regarding a resident's health or changes in their care plan?
  • 5What does a typical day look like for a resident here, and how do you encourage social engagement among the 153 residents?
  • 6In the event of a medical emergency, what is your protocol for stabilizing a resident and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

The aids and nurses were very caring and were always watching for any changes. The Dr's and PA's kept up with all her medical needs. The therapists were very good with her.

Long-term resident's family · 2025★★★★★

My Mother was at Allegany Health to strengthen herself after a hospital stay. Staff was very professional and exceeded my expectations during her stay. Therapy worked around my Mom's schedule and prepared her for her discharge home.

Rehab patient's family · 2024★★★★★

I even reported an aid after she threatened to put my mom in a room and leave her there. Nothing was done or looked into because I saw the aid working the next day. The social worker was a nightmare.

Long-term resident's family · 2025☆☆☆☆
Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.65hrs
87%
Registered nurses for medical care
Total Nursing
3.33hrs
81%
All nurses + aides combined
Staff Turnover
28%
Lower is better (< 30% = good)
RN Turnover
24%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

3

measures

Worse Than Avg

6

measures

Mixed Results

8

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility46.8%
Worse than Avg
Here
46.8%
US
15.3%
MD
24.5%
Allegany
27.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
12.1%
MD
22.2%
Allegany
13.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility34.9%
Worse than Avg
Here
34.9%
US
14.4%
MD
21.5%
Allegany
25.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility35.1%
Worse than Avg
Here
35.1%
US
19.5%
MD
16.6%
Allegany
25.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility20.3%
Mixed vs Avgs
Here
20.3%
US
15.4%
MD
14.1%
Allegany
23.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.7%
Mixed vs Avgs
Here
24.7%
US
19.4%
MD
25.1%
Allegany
24.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility71.0%
Worse than Avg
Here
71.0%
US
81.8%
MD
78.7%
Allegany
82.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility83.8%
Mixed vs Avgs
Here
83.8%
US
79.7%
MD
80.6%
Allegany
85.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.3%
Worse than Avg
Here
2.3%
US
1.6%
MD
1.3%
Allegany
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
2penalties
Well below state avg (18.9)
6 complaint-triggered
$18,636 in fines

Families have filed complaints leading to serious deficiencies regarding resident protection from abuse and neglect, emergency response, and safety supervision. The facility shows recurring problems with care planning, medication management, and building safety systems across multiple surveys from 2018 to 2025. While most issues have correction dates, the pattern of repeated deficiencies in critical care areas suggests ongoing challenges with consistent quality care.

Jan 24, 2025Complaint
6
0678Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jan 24, 2025Routine
5
0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Dec 20, 2019Routine
8
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0541Potential for harm · IsolatedCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0659Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide care by qualified persons according to each resident's written plan of care.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0321Minimal · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0923Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Jul 24, 2018Routine
11
0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0100Potential for harm · IsolatedCorrected

Construction Deficiencies

Meet other general requirements.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0923Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Federal Penalties

Fine

Jan 24, 2025

$8,278

Fine

Jan 24, 2025

$10,358

Ownership & Operations

Who Operates This Facility

Owner / Operator

Allegany Health Nursing and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Fundamental Healthcare

Chain Size

69 facilities nationwide

Chain avg rating: 2.4/5 · Rank 12 of 68

Ownership & Management

Owners

Maryland Long Term Care LLC

Owner · Organization

100%

Key personnel

Buckalew, DebraW-2 Managing EmployeeBuckalew, DebraOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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