Deer Creek Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 39 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (17 vs median 8.0)
Bottom 25% in Texas · Below recommended RN staffing · Worst in EDURO HEALTHCARE chain · $65,147 in fines
What this means for your family
This facility offers excellent social engagement and a highly regarded therapy team, making it a pleasant place for social interaction. However, families must be extremely vigilant regarding communication and safety, as recent reviews highlight significant difficulties reaching residents and lapses in supervision for high-risk patients.
Google Reviews
Google Reviews
39 reviews on Google“Families often praise the facility for its warm, homey atmosphere and engaging activities like live music and game nights. However, there are serious, recurring concerns regarding communication, specifically difficulty reaching residents by phone, and critical reports of inadequate supervision for high-risk residents.”
Quality Themes
Tap a score for detailsStrengths
- Engaging social activities and live music
- Compassionate therapy and nursing staff
- Warm, welcoming atmosphere
- Strong leadership under new administration
Concerns
- Difficulty communicating with residents via phone (mentioned by 3 reviewers)
- Inadequate supervision for fall risks/dementia patients (mentioned by 2 reviewers)
- Unprofessional or unhelpful front desk staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
The owner consistently responds to all reviews, using a personalized approach that addresses reviewers by name. While they use some templated language for low-detail reviews, they demonstrate a willingness to escalate serious complaints to specific administrators.
Questions for Your Tour
- 1We've heard wonderful things about the live music and social activities here; could you tell us more about what a typical weekly calendar looks like for residents?
- 2It's great to see the new administration is working hard on improvements; what specific changes have been implemented recently to enhance the quality of care?
- 3How does the nursing team manage medication schedules and ensure there are no errors during shift changes?
- 4What protocols are in place to provide extra supervision and support for residents who are at a higher risk for falls?
- 5If we need to reach a loved one or speak with a nurse, what is the best way to ensure we can get through and communicate effectively?
- 6Could you tell us a bit about the dining experience, specifically how much variety there is in the daily meal menus?
Personalized based on this facility's data
Key Review Excerpts
“My grandma has been here since Feb and her baseline was improving and she just graduated from hospice! I truly believe it’s the care and and attention the staff that has turned physical and</em> mental health around!”
“I brought my 86 yr old mother to Deer Creek for a five day respite (we both had Covid as did several of their residents.) I told them that my mom had dementia and was a fall risk and usually needed help with walking, dressing, toileting etc. I stuck around for a few hours before I went home for some much needed rest and I noticed that no one came in to check on her”
“My Son has lived at Deer creek for several years . We have been through ups and downs with changes of management through the years . Prayers have been answered now with the new owners ‘❣️ They care ! !!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints triggering deficiencies at this facility, with recurring issues in treatment and care, family notification requirements, and medication management. The facility shows a concerning pattern of repeated violations across multiple surveys, including recent complaints about food safety and pharmacy services as of December 2025. While all deficiencies show correction dates, the persistent nature of complaints and repeat violations across key care areas suggests ongoing quality concerns families should investigate thoroughly.
Dec 22, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 1, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Sep 29, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 1, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 26, 2025Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Jun 11, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Sep 29, 2025
$12,438
Fine
Jul 23, 2025
$17,131
Fine
May 5, 2025
$20,482
Fine
Sep 27, 2023
$25,530
Ownership & Operations
Who Operates This Facility
Uvalde County Hospital Authority
for profit
WIMBERLEY NURSING AND REHAB CENTER LLC
AMANDA MALEC
Chain Affiliation
Eduro Healthcare
35 facilities nationwide
Chain avg rating: 2.3/5 · Rank 19 of 21 (Worst)
Ownership & Management
Owners
Uvalde County Hospital Authority
Owner · Organization
Bewsey, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit deercreekhc.com
Medicare data downloads
Original nursing home datasets
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