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Assisted Living · San Marcos, TX
1720 Old Ranch Rd 12, San Marcos, TX 78666
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 12 residents. This is not the number of openings.
Contact information →Care & support
Memory care certification reported.
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
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Public Google reviewers rate Brookdale San Marcos North highly. Reviewers highlight: compassionate and family-like caregiving staff, engaging weekly activities and social events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Brookdale San Marcos North will find a community widely praised for its exceptionally compassionate and attentive caregiving staff. While many residents enjoy excellent meals and a vibrant activity schedule, recent critical reviews raise serious concerns regarding management changes and a specific maintenance issue involving hot water in the Memory Care section.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
The vast majority of reviews praise the staff for being kind, professional, and treating residents like family.
Many families report that their questions are answered in a timely manner and staff are communicative.
Reviewers consistently mention that the facility is clean and comfortable.
Multiple reviewers describe the food as excellent, tasty, and well-balanced.
Reviewers highlight fun weekly activities, including Friday happy hours.
While some praise the dedication of the team, a critical review noted a severe lack of hot water for bathing.
Some reviewers expressed concern that the facility prioritizes money over resident care.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 86 analyzed
The owner uses highly templated, scripted responses for negative reviews, often redirecting users to corporate phone lines or HR departments. In contrast, positive reviews receive much more personalized, warm, and emotionally expressive replies.
Key Review Excerpts
“The caregivers and staff go above and beyond every single day. They treat residents like family—with kindness, respect, and genuine compassion.”
“The food is excellent, the facility is clean and the staff is always caring, kind and friendly. My questions are always answered in a timely manner and any needs my parents have are addressed immediately.”
“Clay, the executive director personally took my mom to see my step-dad in the hospital when no one else was available.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection summary indicates a comprehensive inspection occurred on January 12, 2024. However, the detailed records show no recent violations, with the last recorded deficiencies related to Life Safety Code door locks and fire marshal inspections dating back to December 2019.
Life Safety Code (3 violations)
The facility failed to ensure that locking devices on exit doors complied with Special Locking Arrangements in the Life Safety Code.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to ensure that locking devices on control doors released when a switch or button was activated at the monitoring station and at the main staff station.
Sh Thirtyfive Opcosan Marcos, LLC,
for profit
PSL ASSOCIATES, LLC
CANDACE GUTMANN
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with Texas Health & Human Services Commission.
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit brookdale.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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