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Assisted Living · San Marcos, TX
1720 Old Ranch Rd 12, San Marcos, TX 78666
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 65 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
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Public Google reviewers rate Brookdale San Marcos North highly. Reviewers highlight: compassionate and attentive caregivers, clean and well-maintained facilities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Brookdale San Marcos North will find a community widely praised for its exceptionally compassionate, family-like staff and a clean, welcoming environment. While many residents thrive through engaging activities and quality dining, there is a critical, recent allegation regarding a lack of hot water in the Memory Care section that requires direct investigation.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
The vast majority of reviews highlight staff as being exceptionally kind, professional, and caring.
Many families report that their questions are answered in a timely manner.
Reviewers consistently describe the facility as clean and comfortable.
Multiple reviewers describe the food as excellent, tasty, and well-balanced.
Reviewers mention a variety of fun activities, including weekly happy hours.
While some praise the dedication in memory care, one critical report of utility failure is highly concerning.
One reviewer explicitly accused management of only caring about money.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
The owner uses highly templated, scripted responses for negative reviews, often redirecting complaints to corporate hotlines or specific departments. In contrast, responses to positive reviews are much more personalized, warm, and emotionally expressive.
Key Review Excerpts
“The caregivers and staff go above and beyond every single day. They treat residents like family—with kindness, respect, and genuine compassion.”
“I want to know why Brookdale does not have hot water to bathe the residents in the Memory Care section? They have been bathing these residents with cold water.”
“Clay, the executive director personally took my mom to see my step-dad in the hospital when no one else was available.”
Source: Texas Health & Human Services Commission
Key Findings
Brookdale San Marcos North has had two recorded inspection violations, including a recent 2024 citation regarding resident safety and a 2019 citation regarding fire marshal inspections. An administrative penalty of $2,250.00 was issued in April 2024 related to the failure to ensure residents were free from abuse, neglect, and exploitation.
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Health Code (1 violations)
The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Life Safety Code (1 violations)
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
Sh Thirtyfive Opcosan Marcos, LLC,
for profit
PSL ASSOCIATES, LLC
CANDACE GUTMANN
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with Texas Health & Human Services Commission.
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit brookdale.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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