Cypress Woods Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 55 Google reviews

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What this means for your family
This facility offers excellent physical therapy and some very caring individual nurses. However, you should be extremely vigilant about hygiene and odor levels, and you must proactively call the facility frequently to ensure your loved one's needs are being met, as communication gaps have been reported.
Google Reviews
Google Reviews
55 reviews analyzed“Families seeking rehabilitation or long-term care may find comfort in the compassionate nursing staff and the positive progress noted by several rehab patients. However, there are significant and recurring concerns regarding facility cleanliness, specifically unpleasant odors, and inconsistent staffing levels that may impact patient safety and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Effective rehabilitation and physical therapy
- Positive social atmosphere for residents
- Professional medical and business office staff
Concerns
- Unpleasant facility odors (urine) (mentioned by 3 reviewers)
- Staffing shortages and heavy reliance on agency nurses (mentioned by 3 reviewers)
- Unprofessional or rude behavior from management/nurses (mentioned by 3 reviewers)
- Inconsistent cleanliness in patient rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that this level of care remains consistent even during busy shifts?
- 2What specific steps is the facility taking to ensure rooms and common areas are kept fresh and consistently clean for the residents?
- 3How does the facility manage medication administration to ensure there are no gaps or errors in the daily routine?
- 4With the importance of physical therapy to many residents, could you tell us more about how the rehabilitation program integrates into a resident's daily life?
- 5What is the protocol for communicating important medical updates or changes in condition to family members to ensure we stay closely connected?
- 6In the event of a medical emergency after hours, what is the immediate process for notifying both the medical team and the resident's family?
Personalized based on this facility's data
Key Review Excerpts
“My Father, James Runnels, was SO improved, when I visited him today !!! Thank you, Cypress Woods, for treating him as well as y’all do !”
“An activity with a theme of Hawaiian luau which consisted of live music and fruit with tropical juice drink. They were so sweet and kind to all the residents.”
“I am an agency nurse and I do NOT recommend any agency nurses to risk their license here.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
1
measures
5
measures
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with depression symptoms
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports leading to 5 deficiencies, indicating ongoing concerns about care quality and safety supervision. The facility shows recurring problems with care planning and assessment, fire safety systems, and food safety that have persisted across multiple years. While most issues are reported as corrected, one recent infection control deficiency remains without a correction plan, suggesting potential ongoing challenges with basic safety protocols.
Jan 13, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 8, 2025Routine3
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Jun 7, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
May 9, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nov 30, 2023Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nov 30, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Federal Penalties
Fine
Jun 5, 2024
$22,104
Ownership & Operations
Who Operates This Facility
Maverick County Hospital District
for profit
CLEBURNE NURSING AND REHAB CENTER LLC
JHERICK GUTIERREZ
Chain Affiliation
Eduro Healthcare
35 facilities nationwide
Chain avg rating: 2.3/5 · Rank 4 of 21
Ownership & Management
Owners
Maverick County Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit cypresswoodshc.com
Medicare data downloads
Original nursing home datasets
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