Country Village Care
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 51 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (12 vs median 8.0)
- High staff turnover (54%)
- High RN turnover (79%)
Bottom 25% in Texas · Critically understaffed (RN) · Worst in CHAMBERS COUNTY PUBLIC HOSPITAL DISTRICT NO. 1 chain · $15,575 in fines
What this means for your family
This facility is an excellent choice for physical therapy and rehabilitation due to its highly-rated therapy team and beautiful environment. However, you must closely monitor clinical care, as multiple families have reported serious concerns regarding medication management and hygiene neglect.
Google Reviews
Google Reviews
51 reviews analyzed“Families considering Country Village Care will find a facility praised for its beautiful, clean, and homelike environment and a highly skilled physical therapy team. However, there are significant, serious allegations regarding neglect, including improper hygiene care, medication mismanagement, and disrespectful treatment of residents by some nursing staff.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Clean and beautiful facility environment
- Compassionate and friendly administrative staff
- Welcoming, homelike atmosphere
Concerns
- Neglect regarding hygiene and incontinence care (mentioned by 2 reviewers)
- Disrespectful or rude behavior by nursing staff toward residents (mentioned by 2 reviewers)
- Inadequate monitoring of medical needs/medications (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; how would you tailor a therapy plan to help my loved one regain their strength?
- 2What specific protocols do you have in place to ensure medication is administered accurately and monitored closely throughout the day?
- 3How does the nursing team approach personal hygiene and incontinence care to ensure every resident feels dignified and comfortable?
- 4Can you tell us more about how the staff fosters the warm, homelike atmosphere that many families have praised in their visits?
- 5What is your process for handling medical emergencies or changes in a resident's condition during the overnight hours?
- 6What kind of daily activities or social outings are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“Each nurse, assistant, doctor etc, they all know her by name and treat her with the utmost respect and compassion. This place was a God send and I am forever grateful to Country Village team”
“My Mom went home today after 3 weeks of rehab. I didn't know if this was going to be possible. Her care was tremendous.”
“The nurse/ med techs were awful! They told her that they would not help her to the bathroom and that she needed to use a diaper. A couple of days later, I walked in (unannounced) to a nurse scolding my mother in the bathroom”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports about this facility, particularly regarding medication management, which shows persistent problems across surveys with repeated deficiencies in pharmaceutical services and medication errors. Quality of care issues including pressure ulcer care, nutrition, and respiratory care have also triggered family complaints. While all deficiencies show correction dates, the recurring pattern of medication management problems suggests ongoing challenges in this critical area.
Nov 26, 2025Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 23, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Aug 25, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Feb 7, 2025Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Oct 25, 2024Complaint5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 25, 2024Routine5
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Sep 23, 2025
$45,850
Fine
Feb 7, 2025
$15,575
Ownership & Operations
Who Operates This Facility
Chambers County Public Hospital District no 1
for profit
COUNTRY VILLAGE CARE INC
EDWARD BESS
Chain Affiliation
Chambers County Public Hospital District no. 1
6 facilities nationwide
Chain avg rating: 2.5/5 · Rank 5 of 6 (Worst)
Ownership & Management
Owners
Kilgore, Joshua
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit countryvillagetx.com
Medicare data downloads
Original nursing home datasets
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