Country Village Care
Families consistently rate this highly — reviewers highlight compassionate and hardworking nursing staff. Schedule a visit to confirm the fit.
based on 50 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and the kindness of its long-term staff. However, because one reviewer reported serious issues with nursing dignity and medical neglect, families should perform unannounced visits to ensure standards of care remain consistent.
Google Reviews
Google Reviews
50 reviews analyzed“Families often praise the facility for its compassionate staff, effective physical therapy, and clean, beautiful environment. However, there is a critical report of disrespectful treatment and neglect regarding basic hygiene and medical monitoring by nursing staff.”
Quality Themes
Strengths
- Compassionate and hardworking nursing staff
- Effective physical therapy and rehab services
- Clean and beautiful facility environment
- Engaging daily activities for residents
Concerns
- Disrespectful treatment and lack of dignity from nursing staff
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With such a cozy, intimate community of 32 residents, how do you ensure everyone gets personalized attention during meal times?
- 2Since you are memory care certified, what specific types of sensory or cognitive activities do you have planned to keep residents engaged?
- 3How does your team handle medical emergencies or urgent health changes during the overnight hours?
- 4I noticed your team is very active in responding to community feedback; how do you incorporate resident or family suggestions into your daily operations?
- 5What does a typical afternoon look like for a resident who enjoys being part of the social group here?
- 6How do you manage the transition for a new resident to ensure they feel at home in such a small, close-knit environment?
Personalized based on this facility's data
Key Review Excerpts
“Each nurse, assistant, doctor etc, they all know her by name and treat her with the utmost respect and compassion. This place was a God send and I am forever grateful for Country Village team, they really d”
“My father has been here for a year now. He came in after cardiac failure bed stricken. Today, he is lively, enjoys life, and is mobile via a wheelchair. He enjoys the daily activities, near by park, and amazing staff.”
“The nurse/ med techs were awful! They told her that they would not help her to the bathroom and that she needed to use a diaper. A couple of days later, I walked in (unannounced) to a nurse scolding my mother in the bathroom; standing over her in her wheel chair.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Country Village Care had a recent comprehensive inspection in April 2022 with no new violations reported. Previous inspections in June 2021 identified two Life Safety Code deficiencies regarding fire alarm pull stations and system compliance, both of which were corrected by July 2021.
Apr 27, 2022RoutineCleanReport
No deficiencies found during this inspection.
Jun 17, 2021Routine
Life Safety Code (2 violations)
The facility failed to provide a manual fire alarm pull within five feet of each exit door with a sign stating, "Pull to release door in emergency."
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
Ownership & Operations
Who Operates This Facility
Country Village Opco LLC
for profit
EDWARD BESS
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit countryvillagetx.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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