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Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
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Public Google reviewers rate Culpepper Garden III, INC highly. Reviewers highlight: compassionate and attentive care staff, engaging social activities and themed lobbies. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Culpepper Garden is highly regarded by many residents and families for its exceptionally warm, caring, and attentive staff who treat residents with genuine affection. While many praise the community atmosphere and social activities, there are significant recurring concerns regarding facility maintenance, specifically involving pest issues (roaches and bedbugs) and intermittent hot water outages.
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Key Review Excerpts
“The staff was outstanding during Mom's slow decline and were with her when she died three days ago. Their genuine affection for my Mom, who could be difficult, was apparent in the way they treated her and the way they spoke of her.”
“The staff is unbelievable because they help you any chance they get and it would be a tragic loss to these people in wheelchairs if they had to find another assisted living place to live the caregivers are fantastic every single one of them in their own way the meals are great.”
“Everyone does more than expected to meet her needs and communicate with me. She tells me how much she likes living there almost every time I visit, and I didn't expect that at all.”
Source: VA State Licensing Agency
Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 01/02/2026 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 12/30/2025 regarding allegations in the area(s) of: Resident Care and Related Provisions Number of residents present at the facility at the beginning of the inspection: -- The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 3 Observations by licensing inspector: Observed eating in the dining hall and eating popcorn at a community event. Additional Comments/Discussion: None. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported the allegation(s) of non-compliance with standard(s) or law, and violation(s) were issued. Any violation(s) not related to the (complaint(s)/self-report) but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of these inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Refer to General Procedures and Information for Licensure, 22VAC40-80-260-B for information on requesting a problem solving conference. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Alexandra Roberts, Licensing Inspector at (804) 845-6956or by email at Alexandra.n.roberts@dss.virginia.gov
Based on record review and interview, the facility failed to ensure that medications shall be administered in accordance with the physician's or other prescriber?s instructions. Evidence: 1. Resident 1?s order written on 07/08/2025 for ?Dupixent Subcutaneous Solution Auto-Injector 300MG/2ML in the morning every 2 weeks on Tuesday?s for COPD?. 2. During inspection, Staff 1 confirmed that the medication was not administered on Tuesday 12/23/2025 or in the morning following the physician?s order.
Based on record review and interview, the licensee failed to ensure compliance with the facility's own policies and procedures. Evidence: 1. On 12/26/2025, licensing staff received report that Resident 1 did not get their prescribed Dupixent injection due to the facility not having the medication on-site. 2. Resident 1?s order written on 07/08/2025 was for ?Dupixent Subcutaneous Solution Auto-Injector 300MG/2ML in the morning every 2 weeks on Tuesday?s for COPD? 3. During inspection on 01/02/2026, licensing staff reviewed facility medication management plan that stated that the facility shall order medications when there is one dose of a medication remaining by calling the pharmacy. 4. Staff 1 confirmed that the last dose of Dupixent was administered on 12/09/2025. 5. During inspection on 01/02/2026, Pharmacy confirmed that the facility called to order Dupixent on 12/09/2025, but pharmacy informed that the order was too soon and the facility would need to be called later in the day or the following day to reflect that a refill is needed. 6. Staff 1 confirmed that after refill request was denied and facility staff did not follow back up with the pharmacy to order the Dupixent refill. 7. Staff 1 confirmed that on 12/23/2025, staff still had not followed up or ordered the medication after the last dose was administered on 12/09/2025, resulting in the medication not being on-site when the injection was due to be administered 12/23/2025.
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 12/04/2025 & 01/02/2026 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: -- The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 3 Observations by licensing inspector: Observed residents in the common area engaging with one another. Additional Comments/Discussion: None. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Alexandra Roberts, Licensing Inspector at 804-845-6956 or by email at Alexandra.N.Roberts@dss.virginia.gov
Based on record review and staff interview, the facility failed to implement their written plan for medication management to include the methods for verifying the medication orders had been accurately transcribed to medication administration records ( MAR
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 08/26/2025 8:30am - 3:30pm The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 57 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed: 3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 4 Observations by licensing inspector: Observer medication administration and residents eating lunch. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Alexandra Roberts, Licensing Inspector at 804-845-6956 or by email at Alexandra.N.Roberts@dss.virginia.gov
Based on record review and interview, the facility failed to ensure that medications shall be administered in accordance with the physician's or other prescriber?s instructions and consistent with the standards of practice outlines in the current medication aide curriculum approved by the Virginia Board of Nursing. Evidence: 1. Resident 5 is prescribed Refresh Optive Advanced triple-action 0.5-1-0.5% drops instill 1 drop into left eye three times a day. 2. During medication pass observation on 08/26/2025, both licensing staff and Resident 5 alerted Staff 4 that they were administering the eye drop into the right eye instead of the left eye. Staff 4 continued on and administered the eye drop into the right eye before proceeding to administer into the left eye. 3. Staff 4 acknowledged the medication error.
Based on record review and interview, the facility failed to ensure that the individualized service plan ( ISP
Based on record review and interview, the facility failed to ensure that the MAR
Based on record review and interview, the facility failed to ensure direct care staff meet on of the requirements in this subsection within two months of employment if not met at the time of employment. Evidence: 1. Staff 3 was hired as direct care staff on 12/18/2024. 2. Staff 3's staff record included a certification as a nurse aide issued in the state of Maryland. 3. Staff 1 confirmed Staff 3 record does not indicate or hold documentation of one of the requirements of direct care staff.
Based on observation, the facility failed to ensure that all records are treated confidentially. Evidence: 1. During facility tour on 08/26/2025, licensing staff observed 4 residents? weights, vitals, and empty medication blister packs left unattended on the medication cart. No staff were using the medication cart at the time of observation.
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 07/22/2025 8:45am - 11am The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 01/13/2025 regarding allegations in the area(s) of: Quality of Care. Number of residents present at the facility at the beginning of the inspection: 58 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 3 Number of staff records reviewed: 2 Number of interviews conducted with residents: 3 Number of interviews conducted with staff: 3 Observations by licensing inspector: Observed residents in the common area engaging with one another, walking the grounds outside in the garden and eating in the dining hall. Additional Comments/Discussion: None. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegation(s) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Alexandra Roberts, Licensing Inspector at 804-845-6956 or by email at Alexandra.N.Roberts@dss.virginia.gov
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 5/08/2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 101 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 1 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 3 Observations by licensing inspector: Observed residents in the common area engaging with one another. Additional Comments/Discussion: None. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the self-report of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Alexandra Roberts, Licensing Inspector at 804-845-6956 or by email at Alexandra.N.Roberts@dss.virginia.gov
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 5/08/2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 101 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 3 Number of staff records reviewed: 3 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 3 Observations by licensing inspector: Observed residents in the common area engaging with one another. Additional Comments/Discussion: None. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Alexandra Roberts, Licensing Inspector at 804-845-6956 or by email at Alexandra.N.Roberts@dss.virginia.gov
Based on interview, the facility failed to ensure having a written plan that specifies the number and type of direct care staff required to meet the day-to-day, routine direct care needs and any identified special needs for the residents in care. This plan shall be directly related to actual resident acuity levels and individualized care needs. Evidence: 1. LI requested written plan that determines staffing numbers and type of direct care staff required. 2. Staff 1 confirmed that the facility does not have a written plan that is directly related to staffing and resident acuity levels.
Based on staff interview, the facility failed to ensure that doors leading to the outside have a system of security monitoring of residents with serious cognitive impairments, such as door alarms, cameras, constant staff oversight, security bracelets that are part of an alarm system, or delayed egress mechanisms. Evidence: 1. On 03/16/25, LI received a self-reported incident that Resident 1 eloped from facility via stairwell door on 03/16/25 at 10:33pm and was found on the ground in the garden with ambulance arriving and securing Resident 1 at 10:56pm. 2. Staff 1 confirmed that the cameras with motion sensors and door alarms were not actively monitored at the time of this event.
Based on staff interview and record review, the facility failed to provide supervision of resident schedules, care, and activities, including attention to specialized needs, such as wandering from the premises. Evidence: 1. On 03/16/25, LI received a self-reported incident that Resident 1 eloped from facility via stairwell door on 03/16/25 and was found on the ground in the garden. 2. LI observed video recording of the resident 1 leaving their apartment, going down 3 flights of steps and exiting via stairwell door and then falling into the mulch. 3. Staff 1 confirmed that the resident 1 eloped on 03/16/25 at 10:33pm, ambulance arrived and secured the resident at 10:56pm and then ambulance alerted staff at 11pm.
Type of inspection: Renewal Inspection Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 8/6/2024 - 8/7/2024 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 65 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 3 Number of staff records reviewed: 3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2 Observations by licensing inspector: Observed activities, lunch and medication passes for residents. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov. Should you have any questions, please contact Alexandra Roberts, Licensing Inspector at (804) 845-6956 or by email at Alexandra.N.Roberts@dss.virginia.gov.
Based on record review and staff interview, facility failed to ensure that action taken in response to the oversight of special diets is documented in the resident?s record. 1. Resident 3?s (admitted 9/21/2023), ISP
22VAC40-73-450-F Based on record review, facility failed to ensure that Individualized service plans are reviewed and updated at least once every 12 months and as needed for a significant change of a resident?s condition. Evidence: 1. Resident 1?s (admitted on 06/23/2023) ISP
Based on observation and record review, facility failed to ensure that the Rights and Responsibilities of Residents of Assisted Living Facilities is posted in a conspicuous place with the name and telephone number of the appropriate regional licensing supervisor of the department, the Adult Protective Services' toll-free telephone number, the toll-free telephone number of the Virginia Long-Term Care Ombudsman Program and any substate(i.e., local) ombudsman program serving the area, and the toll-free telephone number of the disability Law Center of Virginia. Evidence: 1. During 8/06/2024 inspection, LI did not observe posted resident rights in a public place. LI asked Staff 1 where Rights and Responsibilities of Residents of Assisted Living Facilities was posted. Staff 1 stated that Rights and Responsibilities of Residents of Assisted Living Facilities are posted on the 6th floor. Staff 1 stated that the 6th floor is the main dining area for residents and her office. 2. Posted Rights and Responsibilities of Residents of Assisted Living Facilities had incorrect names and telephone numbers of appropriate contacts. 3. Rights and Responsibilities of Residents of Assisted Living Facilities that were in Resident 1 (dated 06/07/2024), resident 2 (dated 06/21/2024) & resident 3 (dated 06/07/2024) charts also had incorrect name and telephone numbers of appropriate contacts.
Based on record review and staff interview, facility failed to ensure semi-annual review on the emergency preparedness and response plan for all staff and residents. Evidence: 1. LI requested Emergency preparedness policy (Revised on 04/2024) and supporting documentation that a review was conducted with staff and residents over the past year. 2. Staff 1 stated that facility does not have any documentation for the semi-annual reviews for the past year to present.
Based on record review and staff interview, facility failed to ensure Physician's or other prescriber's oral orders are reviewed and signed by a physician or other prescriber within 14 days. Evidence: 1. Resident 2?s record contained a verbal hospice order taken on 7/3/2024 by Staff 3. The order had not been signed by MD as of date of inspection on 08/06/2024. 2. Staff 1 confirmed there was no signature on the verbal order.
Based on observation, facility failed to ensure cleaning supplies and other hazardous materials are in a locked area. Evidence: 1. Facility serves a mixed population. 2. On 8/06/2024, LI observed bleach wipes unattended with no staff present on the 3rd floor window seal in the dining area. 3. Photo evidence was taken of the bleach wipes.
22VAC40-73-950-F Based on record review and staff interview, the facility failed to ensure that the annual emergency preparedness plan review was documented by signing and dating the plan. Evidence: 1. Staff 1 provided Emergency preparedness policy with a review date of March 2024 at the footer of the policy. 2. LI requested documentation with exact date and signatures of the review. Staff 1 stated that facility does not have any documentation for the review with signature or the exact dates.
Date of Inspection: September 14, 2023 Type of Inspection: Renewal Inspection If you have any questions or email changes, please do not hesitate to contact me at laura.lunceford@dss.virginia.gov. If you need a copy of any of the DSS Model forms or to review any inspection or regulation, you can find the information on the internet: www.dss.virginia.gov. Census 69 Number of records reviewed and interviews conducted- 9 records (both staff and residents), 7 interviews. All facility self-reported incidents since the last inspection were reviewed on this date. The Licensing Inspector and the Administrator discussed the risk assessment ratings for the violations for this inspection. Please complete the ?plan of correction? and ?date to be corrected? for each violation cited on the violation notice and returned it to the office. You will need to specify how the deficient practice will be or has been corrected. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). The Licensing Inspector observed the residents at lunch and activities. The Licensing Inspector reviewed the following at the time of inspection: resident council reports, activity calendars, menus, fire drills, dietician report and healthcare oversight.
Based on staff record review and staff interview, it was determined that the facility failed to have a staff record at the facility as required. Evidence: Staff Z's record was not at the facility as required.
Based on resident record review and staff interview, it was determined that the facility failed to have a coordinated plan of care between the hospice agency and the facility on the Individualized Service Plan ( ISP
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