Nursing Home · Newport, NC
210 Foxhall Road, Newport, NC 28570
Medicare overall rating
4 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 64 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Your next step
You don't need to know everything. Start with these questions.
Croatan Ridge Nursing and Rehabilitation Center has a strong overall Medicare rating. Medicare reports an average of 0.44 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 3.1 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Croatan Ridge Nursing and Rehabilitation Center receives highly polarized feedback, with some families praising the therapy team and staff kindness, while others report severe neglect and hygiene issues. Critical concerns include consistent understaffing, poor communication from administration, and frequent loss of personal belongings. Prospective families should be aware of the significant disparity between positive rehab experiences and reports of inadequate basic care.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are split between praise for 'amazing' staff and reports of neglect, ignored call lights, and unprofessionalism.
Multiple families reported that administrators and nursing directors failed to return urgent phone calls.
Multiple reports of rooms not being cleaned, residents left in soiled linens, and an overall smell of urine.
While some visitors enjoyed meals, multiple residents reported flavorless food, kitchen closures, and failure to follow dietary restrictions.
One reviewer noted consistent activities, though this is not a widely mentioned theme.
Specific reports of missed medication doses, including critical pain management, are deeply concerning.
One visitor noted that guest meals are very affordable.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
Key Review Excerpts
“My family member was urgently hospitalized less than 24 hours after discharge from this rehab facility. He was rarely bathed, often dirty in his own incontinence and relied on his own family members to advocate for bare minimum necessities.”
“The nursing staff, kitchen staff, everyone we were in contact with were more than helpful. They all treated my mother like family. They worked with happy attitudes and always looking out for her best interest.”
“When I called the Administrator and Director of Nursing about him not getting his Morphine on the night shift, they never returned my phone call. When he passed away, they kept his screaming roommate in the room with my father’s body and my sister in the bed crying.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has recurring issues with medication management and fire safety systems that persist across multiple surveys, raising concerns about ongoing compliance. Families filed complaints about medication errors and respiratory care safety. While most deficiencies show correction dates, the pattern of repeated fire alarm and medication oversight problems suggests systemic challenges that families should investigate during visits to ensure current safety standards are maintained.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Construction Deficiencies
Meet other general requirements.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Provide properly protected cooking facilities.
Croatan Ridge Nursing and Rehabilitation Center
for profit
Principle Long Term Care
40 facilities nationwide
Chain avg rating: 3.1/5 · Rank 32 of 44
Owners
Boice, Gale
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with NC Division of Health Service Regulation. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit croatanridge.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby places may offer different services. Check care type and availability as you compare.
Carteret House
1.2 miAssisted Living · Newport, NC
Cherry Point Bay Nursing and Rehabilitation Center
5.5 miNursing Home · Havelock, NC
Brookdale Morehead City
6.2 miAssisted Living · City, NC
Carteret Landing
7.5 miAssisted Living · City, NC
Keep this place handy
Optional: get a one-time email with this profile. You can also save or share it without an email address.
This sends one email and does not add you to a mailing list.