Assisted Living · Newport, NC
3020 Market Street, Newport, NC 28570
About this listing
Catalog updated Aug 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 64 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Reviewer feedback for Carteret House suggests areas to investigate further. Common concerns include: medication errors and mismanagement (mentioned by 3 reviewers), poor management and high staff turnover (mentioned by 2 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should exercise extreme caution, as recent reviews highlight severe and recurring issues with medication management, staff errors, and poor administrative oversight. While some visitors have praised the facility's welcoming atmosphere and cleanliness in the past, multiple family members have reported dangerous lapses in care and lack of communication from management.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While some note friendly med techs, multiple reviews report dangerous medication errors and neglect.
Several family members reported being ignored or receiving conflicting information regarding resident status.
Reviews are split between praise for clean surroundings and reports of the facility falling into filth.
Multiple reviewers reported serious issues including incorrect medication administration and unattended medication carts.
One reviewer specifically mentioned the facility offered cost-effective care.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
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Rating Trends
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Distribution · 12 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“Carteret House offered cost effective excellent care while helping smooth the transition.”
“my father has been here since the beginning of Dec 2022, the woman who enters any resident medications and doctor orders is clueless, i have been told many many untrue things, they will not follow doctors orders”
“I walked into the Carteret House to do a walk through and it was one of the most warming welcoming places I have ever seen or been in, in a very long time”
Source: NC Division of Health Service Regulation
The facility failed to meet required staffing levels for its census of 21 residents. Specifically, the facility did not provide the minimum required aide duty hours mandated for facilities with a census of 21 or more residents.
The facility failed to ensure the required staffing hours for the Assisted Living unit. Based on a census of 38 residents, the facility failed to meet required staffing hours for 8 out of 21 sampled shifts.
The facility failed to ensure medications were administered according to provider orders for several residents. Specifically, a resident did not receive their prescribed dose of Toujeo Solostar insulin because the medication pen was empty and no replacement was available on the cart. Additionally, the facility failed to ensure proper medication administration for residents with diabetes and those requiring pain management.
The facility failed to ensure medications were administered as ordered for several residents. Specifically, during an 8:00am medication pass, an error occurred where an insulin pen dose selector stopped at 13 units instead of the ordered 35 units for a resident with diabetes.
The facility failed to maintain a safe environment by leaving an oxygen tank unsecured on the floor in a resident's room. This practice violated the facility's own policy requiring oxygen tanks to be secured upright in a rack, cart, or holder to prevent hazards.
The provided text contains the header for a medication administration deficiency, but the specific findings and details for this citation were truncated in the provided document.
The facility failed to maintain a safe environment by leaving an oxygen tank unsecured on the floor in a resident's room. This practice violated the facility's own policy requiring oxygen tanks to be secured upright at all times to prevent hazards.
The facility failed to provide supervision according to the resident's assessed needs, as evidenced by a resident who experienced a choking episode and was later found unresponsive. Additionally, the facility failed to adequately address the resident's high risk for falls, noted by 14 documented falls over a 10-week period.
The facility failed to ensure immediate referral to meet the acute health care needs of a resident following an injury. Specifically, the facility did not provide timely referral for a resident who experienced an unwitnessed fall resulting in injuries to the lower back and right arm.
The facility failed to complete a resident assessment/care plan within 30 days of admission for one sampled resident. Records showed the resident was admitted on 06/02/22, but no care plan was present in the medical record.
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3020 Market Street, Newport, NC 28570
Confirm current status with NC Division of Health Service Regulation.
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Google Reviews
12 reviews from families & visitors
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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