Creekside Health and Rehab of Cascadia
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 32 Google reviews
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What this means for your family
This facility's rehab team is highly regarded for their compassion and effectiveness in post-surgery recovery. However, recent trends indicate significant concerns regarding management and staffing levels; families should conduct an in-person tour to assess the current state of the facility's cleanliness and responsiveness before committing.
Google Reviews
Google Reviews
32 reviews on Google“Creekside Health and Rehab of Cascadia presents a polarized experience, with many families praising the compassionate, attentive nursing and physical therapy staff, while others report significant concerns regarding facility maintenance and management. While some visitors highlight excellent care and personalized attention, critics point to dated infrastructure, poor food quality, and inconsistent responsiveness to call lights.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical therapy programs
- Professional and caring rehabilitation team
- Strong support for post-surgery recovery
Concerns
- Facility maintenance and dated infrastructure (mentioned by 3 reviewers)
- Slow response times to call lights (mentioned by 2 reviewers)
- Poor food quality and lack of nutritional value (mentioned by 2 reviewers)
- Understaffing and management issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's 5-star CMS rating for health inspections, what specific protocols do you have in place to maintain that high standard of care for residents?
- 2I noticed some feedback regarding the facility's infrastructure; are there any current or upcoming renovation plans to update the living spaces?
- 3How does the nursing team manage call light response times to ensure residents feel supported and heard throughout the day and night?
- 4Could you walk me through the current dining program and how you ensure that meals are both nutritious and appealing to the residents?
- 5With the rehabilitation team being a noted strength here, how do you integrate physical therapy into a resident's daily routine to support their recovery and mobility?
- 6How do you ensure consistent staffing levels to maintain the personalized level of attention that residents need, especially during peak hours?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Creekside are absolutely some of the most professional and compassionate individuals that exist. The standard of care at this facility is exceptional.”
“The staff always went above and beyond to make my mom comfortable and respected. They were kind, gentle, and patient.”
“I have had the pleasure of being a resident twice for inpatient physical therapy at Creekside. Upon arrival it felt like home, with caring employees to take you to your private, homey room where they help you get settled.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to inspections, including concerns about resident rights and medication management. The facility shows recurring issues with fire safety systems, resident rights compliance, and medication oversight across multiple surveys from 2022 to 2025. While most deficiencies appear corrected, the pattern of repeat problems in critical areas like safety systems and one recent unresolved resident rights issue warrant careful consideration during your visit.
Jun 12, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 18, 2025Routine6
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Oct 20, 2023Complaint3
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Oct 20, 2023Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Sep 9, 2022Routine12
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Construction Deficiencies
Install noncombustible or limited-combustible interior walls.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Creekside Health and Rehab of Cascadia
for profit
Chain Affiliation
Cascadia Healthcare
44 facilities nationwide
Chain avg rating: 3.2/5 · Rank 7 of 43 (Best)
Ownership & Management
Owners
Cascadia Oregon Operations LLC
Owner · Organization
Cascadia Hc Group LLC
Owner (parent company) · Organization
Cascadia Healthcare LLC
Owner (parent company) · Organization
Cascadia Holdco LLC
Owner (parent company) · Organization
Hammond, Owen
Owner (parent company)
Laforte, Stephen
Owner (parent company)
Nelson, Timothy
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit creeksidehealthandrehabofcascadia.com
Medicare data downloads
Original nursing home datasets
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