Cascade Manor
Strong Medicare quality ratings; families often praise vibrant, engaged resident community. Still worth an in-person visit.
based on 24 Google reviews
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What this means for your family
Cascade Manor is highly recommended for its active lifestyle, excellent fitness facilities, and strong sense of community. However, families navigating the admissions process should be prepared for potential communication delays and may want to follow up persistently if they do not receive a timely response.
Google Reviews
Google Reviews
24 reviews on Google“Cascade Manor is a highly regarded continuing care retirement community (CCRC) that residents consistently praise for its vibrant social atmosphere, excellent fitness amenities, and convenient location near local services. While independent living residents report high satisfaction with the community's lifestyle and staff, there are isolated concerns regarding administrative responsiveness and communication during the admissions process.”
Quality Themes
Tap a score for detailsStrengths
- Vibrant, engaged resident community
- Excellent fitness and wellness amenities
- Convenient location near shopping and services
- High-quality rehab and physical therapy
Concerns
- Poor administrative responsiveness and communication during admissions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard such wonderful things about the fitness and wellness amenities here; could you show us how residents typically participate in those programs?
- 2Since we value staying connected to the local community, how easy is it for us to access the nearby shopping and services during our visits?
- 3We noticed the management is very attentive to feedback from the community; how does the administration typically handle communication with families during the admissions process?
- 4With the high-quality rehab and physical therapy services you offer, what does the recovery plan look like for a resident transitioning back to daily living?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
- 6Could you tell us more about the daily social activities that help keep the resident community so vibrant and engaged?
Personalized based on this facility's data
Key Review Excerpts
“My husband and I had been retired for ten years when we decided we needed a change from managing our big house and property. We chose Cascade Manor, and we're so glad we did.”
“I had no idea I’d be getting healthier as I added years, but that’s just what happened. Seven years ago, my husband and I moved to Cascade Manor, and we’ve taken full advantage of what I call the “movement amenities.””
“I checked my mother in today and they have my highest regards. Nice accommodations. Very nice nurses. Feels very peaceful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 13 measures
9
measures
4
measures
Residents who lost too much weight
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with pressure sores (bedsores)
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Cascade Manor has a concerning pattern of 26 deficiencies across multiple surveys, including four complaint-triggered issues where families reported problems. The facility has recurring problems with nursing staffing, care planning, and safety hazards that persist across all three survey periods. While the facility corrects issues when cited, the repeated nature of deficiencies in core care areas suggests ongoing operational challenges that families should investigate thoroughly.
Mar 27, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Provide properly protected cooking facilities.
Feb 23, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Feb 23, 2024Complaint4
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Dec 20, 2022Routine10
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Federal Penalties
Fine
Feb 23, 2024
$10,033
Ownership & Operations
Who Operates This Facility
Cascade Manor
nonprofit
Chain Affiliation
Pacific Retirement Services
10 facilities nationwide
Chain avg rating: 4.6/5 · Rank 10 of 10 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit cascademanor.org
Medicare data downloads
Original nursing home datasets
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