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Strong Medicare quality ratings; public reviewers often praise vibrant, engaged resident community. Still worth an in-person visit.
based on 24 Google reviews
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3 findings in latest survey
Cascade Manor has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: vibrant, engaged resident community and excellent fitness and wellness amenities. Review the component ratings and current source records before deciding.
Cascade Manor is a highly regarded continuing care retirement community (CCRC) that residents consistently praise for its vibrant social atmosphere, excellent fitness amenities, and convenient location near local services. While independent living residents report high satisfaction with the community's lifestyle and staff, there are isolated concerns regarding administrative responsiveness and communication during the admissions process.
Quality Themes
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Concerns
Rating Trends
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Distribution · 41 analyzed
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Key Review Excerpts
“My husband and I had been retired for ten years when we decided we needed a change from managing our big house and property. We chose Cascade Manor, and we're so glad we did.”
“I had no idea I’d be getting healthier as I added years, but that’s just what happened. Seven years ago, my husband and I moved to Cascade Manor, and we’ve taken full advantage of what I call the “movement amenities.””
“I checked my mother in today and they have my highest regards. Nice accommodations. Very nice nurses. Feels very peaceful.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 9 measures
7
measures
2
measures
Residents with pressure sores (bedsores)
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who fell and were seriously hurt
Residents vaccinated for pneumonia
Residents who got a urinary tract infection
Residents who were physically restrained
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Cascade Manor has a concerning pattern of 26 deficiencies across multiple surveys, including four complaint-triggered issues where families reported problems. The facility has recurring problems with nursing staffing, care planning, and safety hazards that persist across all three survey periods. While the facility corrects issues when cited, the repeated nature of deficiencies in core care areas suggests ongoing operational challenges that families should investigate thoroughly.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Federal Penalties
Fine
Feb 23, 2024
$10,033
Cascade Manor
nonprofit
Pacific Retirement Services
10 facilities nationwide
Chain avg rating: 4.6/5 · Rank 10 of 10 (Lowest rating)
Key personnel
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Medicare Care Compare
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Google Reviews
24 reviews from families & visitors
Official Website
Visit cascademanor.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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