Covenant Woods Nursing Home
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 36 Google reviews

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What this means for your family
Covenant Woods offers an excellent lifestyle for independent living, with high-quality dining and amenities. However, families considering the assisted living or memory care units should exercise extreme caution and conduct unannounced visits to observe staffing ratios and resident engagement, as multiple reports suggest significant lapses in clinical care.
Google Reviews
Google Reviews
36 reviews on Google“Covenant Woods receives high praise for its independent living cottages, beautiful campus, and high-quality dining program. However, multiple families report significant concerns regarding the quality of care in the assisted living and memory care units, specifically citing high staff turnover, inadequate supervision, and failure to follow medical plans.”
Quality Themes
Tap a score for detailsStrengths
- High-quality, restaurant-style dining
- Beautiful, well-maintained campus and grounds
- Responsive maintenance for independent living
- Active social and activity programming
Concerns
- Inadequate care and supervision in memory care/assisted living (mentioned by 4 reviewers)
- High staff turnover and inconsistent staffing levels (mentioned by 3 reviewers)
- Failure to follow medical plans or medication schedules (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the beautiful campus and restaurant-style dining, how do you ensure that residents in memory care receive the same level of engagement and supervision as those in independent living?
- 2I noticed some concerns regarding staffing consistency; could you explain your current strategy for maintaining stable staffing levels and how that impacts daily care?
- 3With the current CMS staffing rating, what specific protocols do you have in place to ensure that medication management and medical care plans are followed accurately for every resident?
- 4How does your leadership team approach communication with families, especially when there are changes in a resident's health or care plan?
- 5I see that you occasionally respond to feedback online; how do you use that family input to improve daily operations and resident experiences?
- 6What does a typical day look like for a resident in your memory care wing, and how do you tailor your activity programming to meet their specific needs?
Personalized based on this facility's data
Key Review Excerpts
“Every step of her journey was handled professionally and with care. The staff were always so helpful, caring, and compassionate.”
“Covenant Woods is good until you go to assisted living or memory care. They do not follow the medical plan. They do not walk the residents. Residents fall all the time while the CNAs sit in the main room on insta or tik tok.”
“Memory care is a joke. The quality and quantity of care is sub standard. The staff is in constant turnover and memory patients need stability.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Covenant Woods has recurring issues with care planning and respiratory care appearing across multiple surveys, with families filing complaints about nursing care quality and incontinence management in 2024. The facility shows a pattern of deficiencies spanning fire safety, medication management, and resident care from 2021 through 2024, though all violations have been corrected according to federal records.
Mar 13, 2024Routine3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Mar 13, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Apr 21, 2022Routine2
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Feb 25, 2021Routine15
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Ownership & Operations
Who Operates This Facility
Covenant Woods Nursing Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit covenantwoods.com
Medicare data downloads
Original nursing home datasets
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