Courtyard Rehabilitation and Health Center, LLC
Strong Medicare quality ratings; families often praise compassionate and kind nursing staff. Still worth an in-person visit.
based on 13 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff and effective therapy services, making it a strong candidate for rehabilitation and long-term care. While food quality is a minor point of contention for some, the overall culture of kindness and respect reported by families is a significant positive indicator.
Google Reviews
Google Reviews
13 reviews on Google“Courtyard Rehabilitation and Health Center receives high praise for its compassionate nursing staff and effective therapy teams, with multiple families noting positive experiences for both short-term recovery and end-of-life care. While some reviewers mention minor complaints regarding food quality, the overall sentiment is strongly positive, emphasizing the kindness and respect shown to residents.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and kind nursing staff
- Highly effective therapy team
- Excellent care for end-of-life residents
- Respectful and loving treatment of patients
Concerns
- Food quality and seasoning preferences (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that this level of kindness is maintained across all shifts?
- 2The therapy team here has a great reputation; could you tell us more about how the therapists work with residents to meet their specific mobility goals?
- 3How do you approach customizing meal options or seasoning to ensure residents enjoy their food and have different flavor preferences?
- 4What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 5Could you describe what a typical day looks like for residents, including the types of social activities or outings available?
- 6I noticed you are very involved in the community; how does the management team typically interact with families regarding feedback or concerns?
Personalized based on this facility's data
Key Review Excerpts
“The staff treated me as if I was a biological sister . I was truly treated with kindness , respect and love .”
“Both my parents went there at the end of their lives and had the best care. I appreciate everyone there that helped take care of them.”
“My Mom had a bad fall in her home in October 2022. It was obvious when she came home from the hospital that she would not live very long without some good care and rehabilitation. Courtyard came and took her to their facility shortly after I contacted them. The staff was very kind.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns of recurring deficiencies across all three years of inspections, particularly with fire safety systems and food service operations appearing in every survey. The most frequent issues involve fire safety equipment (alarm systems, smoke detection), nutrition and dietary services, and quality of care. While all deficiencies were reportedly corrected, the persistence of similar problems across multiple years suggests ongoing operational challenges that families should discuss during visits.
Feb 27, 2026Routine4
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Aug 29, 2024Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 22, 2023Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ownership & Operations
Who Operates This Facility
Courtyard Rehabilitation and Health Center, LLC
for profit
Chain Affiliation
Southern Administrative Services
35 facilities nationwide
Chain avg rating: 3.6/5 · Rank 15 of 35
Ownership & Management
Owners
4p2t1 Ops Holding Lp
Owner · Organization
Jej Assets Lp
Owner (parent company) · Organization
Jej Management, LLC
Owner (parent company) · Organization
Ponthie, Sharlot
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit courtyardrehabcenter.com
Medicare data downloads
Original nursing home datasets
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