Nursing HomeMedicaid

Courtyard at Seasons

Strong Medicare quality ratings; public reviewers often praise warm, engaging social and activity programs. Still worth an in-person visit.

7100 Dearwester Drive, Cincinnati, OH 45236|45 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 142 Google reviews

(513) 984-7274 Directions Website

Street View

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What this means for your family

Courtyard at Seasons has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, engaging social and activity programs and beautiful, well-maintained facility grounds. Review the component ratings and current source records before deciding.

Google Reviews

142 public Google reviews available

The Courtyard at Seasons is a large, multi-level senior living community that receives high praise for its beautiful grounds, active social calendar, and helpful admissions staff. However, families should be aware of significant, recurring complaints regarding the skilled nursing and rehab departments, specifically concerning slow response times to call lights, understaffing, and inconsistent care quality.

Quality Themes

Tap a score for details

Strengths

Warm, engaging social and activity programs
Beautiful, well-maintained facility grounds
Helpful and responsive admissions/sales staff
Strong independent and assisted living experience

Concerns

Slow or ignored call light response times in skilled nursing/rehab (mentioned by 6 reviewers)
Understaffing and high staff turnover (mentioned by 4 reviewers)
Poor communication and lack of follow-through from management (mentioned by 4 reviewers)
Inconsistent quality and delivery of meals (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 114 analyzed

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed you have a very active social calendar; could you walk me through how you encourage residents to participate in these programs and keep them engaged daily?
2Given that you have a 5-star staffing rating, how do you ensure that call lights are answered promptly and that residents feel their needs are addressed quickly?
3I see that you are very active in responding to feedback online; how does that open communication translate into how you address family concerns or requests once a resident is living here?
4Could you explain your current process for medication management and how you ensure accuracy and consistency for residents?
5With your beautiful grounds and facility, what steps are you taking to ensure that the dining experience and meal quality consistently meet the high standards of the rest of the community?
6What is your protocol for handling medical emergencies or changes in a resident's health status, and how do you keep family members informed during those times?

Personalized based on this facility's data

Key Review Excerpts

“The Seasons is an A+ all around considering the above. I have not had any input from a resident but if it is anything like the staff I have met then it should be A+ too!”

Visitor/Prospective family · 2025★★★★★

“The nursing staff is quick to respond to issues as they arise. The social scene is also really important and my dad has made many new friends here as well as reconnecting with people he knew from years ago.”

Assisted living family member · 2025★★★★★

“She would ring for assistance because she can’t get up herself to go to the restroom and it would take 15-20 minutes before someone would show up. Her tv in her room didn’t work. The food she received was not very good and it would often come cold.”

Skilled nursing family member · 2019★☆☆☆☆

Source: 114 Google reviews in the current analysis set; Google reports 142 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.00hrs

Registered nurses for medical care

Total Nursing

4.19hrs

All nurses + aides combined

Staff Turnover

28%

Lower is better (< 30% = good)

RN Turnover

29%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility1.2%

Better than Avg

Here

1.2%

12.8%

30.1%

Hamilton

36.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on antipsychotic medication

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

15.4%

8.8%

Hamilton

9.3%

Residents whose walking got worse

↓ Lower is better

This Facility19.2%

Worse than Avg

Here

19.2%

14.1%

6.1%

Hamilton

6.2%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.5%

92.7%

Hamilton

88.0%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility10.3%

Better than Avg

Here

10.3%

19.0%

21.4%

Hamilton

20.1%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility15.6%

Better than Avg

Here

15.6%

19.5%

25.5%

Hamilton

22.3%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility98.0%

Better than Avg

Here

98.0%

79.8%

75.6%

Hamilton

61.9%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.8%

Better than Avg

Here

98.8%

82.0%

78.5%

Hamilton

67.6%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility2.0%

Worse than Avg

Here

2.0%

1.6%

1.2%

Hamilton

1.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

52findings in history

Latest survey: 8 · near OH avg (10.1)

Courtyard at Seasons shows a concerning pattern of recurring deficiencies across all three surveys, particularly in fire safety systems, infection control, and food service. The facility has repeatedly struggled with fire alarm maintenance, sprinkler systems, and food safety protocols, with the same issues appearing in 2019, 2022, and 2025. While all deficiencies show correction dates, the persistent recurrence of safety-critical problems suggests ongoing operational challenges that families should carefully consider.

Sep 4, 2025Routine16 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Jul 12, 2022Routine24 findings

0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0346Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0565Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0880Minimal · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 9, 2019Routine12 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0346Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0037Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Courtyard at Seasons

Organization Type

for profit

Ownership & Management

Owners

Ccrc Ops Mb1-T LLC

Owner · Organization

100%

Ga Hc Reit II Trs Midwest Ccrc Holdings, LLC