Country Lane Gardens Rehab & Nursing Ctr
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 23 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (55 vs median 8.0)
Bottom 25% in OH · Critically understaffed (RN) · $54,312 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
Given the consistent reports of medical neglect, poor hygiene, and nutritional concerns, we strongly advise families to exercise extreme caution. If you are considering this facility, we recommend reviewing the most recent state inspection reports and conducting an unannounced visit to observe the actual conditions of the residents and the cleanliness of the environment.
Google Reviews
Google Reviews
23 reviews on Google“Country Lane Gardens Rehab & Nursing Ctr receives overwhelmingly negative feedback from families, with frequent reports of patient neglect, poor hygiene, and inadequate nutrition. While a small minority of reviewers report positive experiences, the majority of detailed accounts cite serious concerns regarding understaffing, lack of communication, and substandard living conditions.”
Quality Themes
Tap a score for detailsStrengths
- Occasional positive respite care experiences
- Some staff members described as caring by select families
Concerns
- Poor quality and nutritional value of food (mentioned by 6 reviewers)
- Understaffing and slow response times (mentioned by 4 reviewers)
- Poor hygiene and lack of cleanliness (mentioned by 5 reviewers)
- Lack of communication regarding patient health status (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what is the specific process for ensuring residents receive timely assistance when they press their call lights?
- 2I noticed some feedback regarding meal quality; could you walk me through how the facility manages nutritional standards and if families are able to provide input on menu preferences?
- 3Could you describe the daily cleaning schedule for resident rooms and common areas to ensure a consistently high standard of hygiene?
- 4What is your formal process for keeping family members updated on changes in a resident’s health status or care plan?
- 5I see that you have responded to some online feedback; how do you use that family input to make tangible improvements to the daily resident experience?
- 6How does your team handle medical emergencies or urgent health changes during overnight hours when staffing levels are at their lowest?
Personalized based on this facility's data
Key Review Excerpts
“My Uncle was neglected so bad he ended up in ICU on life support because his bed sores were so bad they infected his entire body.”
“My dad was in there. He went down to 137 lbs. We got him moved to another place first week there he gained 4lbs back.”
“Worst facility I have encountered in 20+ years of healthcare! Understaffed, ran down, lack of management due to high turnover.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have frequently filed reports triggering numerous inspections that revealed recurring problems with preventing abuse and neglect, medication management, and basic nursing care. The facility has a troubling pattern of 123 total deficiencies including recent violations for failure to protect residents from abuse, medication errors, and inadequate supervision. While the facility claims corrections, the repeated nature of serious violations across multiple years suggests ongoing challenges with fundamental resident safety and care quality.
Mar 5, 2026Complaint5
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Feb 2, 2026Complaint2
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Dec 15, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nov 26, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Oct 28, 2025Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Oct 15, 2025Complaint20
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Nursing and Physician Services Deficiencies
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal Penalties
Fine
Apr 29, 2025
$17,655
Fine
Jul 8, 2024
$26,737
Fine
Apr 2, 2024
$10,230
Ownership & Operations
Who Operates This Facility
Country Lane Gardens Rehab & Nursing Ctr
for profit
Chain Affiliation
Ephram Lahasky
23 facilities nationwide
Chain avg rating: 1.9/5 · Rank 10 of 26
Ownership & Management
Owners
Chickiestrong Fairfield Gardens LLC
Owner · Organization
Leshkowitz, Eli
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit countrylaneghc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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