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Nursing HomeMedicaid Investigative

Country Lane Gardens Rehab & Nursing Ctr

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

7820 Pleasantville Road, Pleasantville, OH 4314899 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.3/5

based on 23 Google reviews

5
4
3
2
1

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9/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (55 vs median 8.0)

Bottom 25% in OH · Critically understaffed (RN) · $54,312 in fines · Special Focus Facility (CMS) · Abuse citation

Source: Medicare data

What this means for your family

Given the consistent reports of medical neglect, poor hygiene, and nutritional concerns, we strongly advise families to exercise extreme caution. If you are considering this facility, we recommend reviewing the most recent state inspection reports and conducting an unannounced visit to observe the actual conditions of the residents and the cleanliness of the environment.

Google Reviews

Google Reviews

23 reviews on Google
Country Lane Gardens Rehab & Nursing Ctr receives overwhelmingly negative feedback from families, with frequent reports of patient neglect, poor hygiene, and inadequate nutrition. While a small minority of reviewers report positive experiences, the majority of detailed accounts cite serious concerns regarding understaffing, lack of communication, and substandard living conditions.

Quality Themes

Tap a score for details
Food1.0Staff2.0Clean1.0ActivitiesN/AMedsN/AMemoryN/AComms2.0Value1.0

Strengths

  • Occasional positive respite care experiences
  • Some staff members described as caring by select families

Concerns

  • Poor quality and nutritional value of food (mentioned by 6 reviewers)
  • Understaffing and slow response times (mentioned by 4 reviewers)
  • Poor hygiene and lack of cleanliness (mentioned by 5 reviewers)
  • Lack of communication regarding patient health status (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(1)'21(3)'23(4)'25(3)'26(1)

Distribution · 26 analyzed

5
7
4
2
3
0
2
2
1
15

How They Respond to Reviews

22%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the current staffing levels, what is the specific process for ensuring residents receive timely assistance when they press their call lights?
  • 2I noticed some feedback regarding meal quality; could you walk me through how the facility manages nutritional standards and if families are able to provide input on menu preferences?
  • 3Could you describe the daily cleaning schedule for resident rooms and common areas to ensure a consistently high standard of hygiene?
  • 4What is your formal process for keeping family members updated on changes in a resident’s health status or care plan?
  • 5I see that you have responded to some online feedback; how do you use that family input to make tangible improvements to the daily resident experience?
  • 6How does your team handle medical emergencies or urgent health changes during overnight hours when staffing levels are at their lowest?

Personalized based on this facility's data


Key Review Excerpts

My Uncle was neglected so bad he ended up in ICU on life support because his bed sores were so bad they infected his entire body.

Long-term resident's family · 2022☆☆☆☆

My dad was in there. He went down to 137 lbs. We got him moved to another place first week there he gained 4lbs back.

Long-term resident's family · 2022☆☆☆☆

Worst facility I have encountered in 20+ years of healthcare! Understaffed, ran down, lack of management due to high turnover.

Healthcare professional · 2024☆☆☆☆
Source: 23 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.34hrs
45%
Registered nurses for medical care
Total Nursing
3.14hrs
77%
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

2

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility49.7%
Worse than Avg
Here
49.7%
US
12.1%
OH
28.2%
Fairfield
27.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility43.3%
Worse than Avg
Here
43.3%
US
19.5%
OH
25.4%
Fairfield
22.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
14.4%
OH
5.8%
Fairfield
6.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.3%
Better than Avg
Here
3.3%
US
15.3%
OH
6.9%
Fairfield
8.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.9%
Better than Avg
Here
14.9%
US
19.4%
OH
21.6%
Fairfield
20.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.5%
Better than Avg
Here
98.5%
US
93.4%
OH
92.6%
Fairfield
96.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.0%
Mixed vs Avgs
Here
87.0%
US
79.8%
OH
75.6%
Fairfield
87.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility80.9%
Mixed vs Avgs
Here
80.9%
US
81.8%
OH
78.4%
Fairfield
81.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Fairfield
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

58deficiencies
3penalties
Well above state avg (10.1)
52 complaint-triggered
$54,312 in fines

Families have frequently filed reports triggering numerous inspections that revealed recurring problems with preventing abuse and neglect, medication management, and basic nursing care. The facility has a troubling pattern of 123 total deficiencies including recent violations for failure to protect residents from abuse, medication errors, and inadequate supervision. While the facility claims corrections, the repeated nature of serious violations across multiple years suggests ongoing challenges with fundamental resident safety and care quality.

Mar 5, 2026Complaint
5
0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Feb 2, 2026Complaint
2
0744Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0584Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Dec 15, 2025Complaint
3
0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Nov 26, 2025Complaint
4
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Oct 28, 2025Complaint
1
0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Oct 15, 2025Complaint
20
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0687Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0692Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0837Potential for harm · WidespreadCorrected

Administration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

0841Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

0865Potential for harm · WidespreadCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0565Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Federal Penalties

Fine

Apr 29, 2025

$17,655

Fine

Jul 8, 2024

$26,737

Fine

Apr 2, 2024

$10,230

Ownership & Operations

Who Operates This Facility

Owner / Operator

Country Lane Gardens Rehab & Nursing Ctr

Organization Type

for profit

Chain Affiliation

Chain Name

Ephram Lahasky

Chain Size

23 facilities nationwide

Chain avg rating: 1.9/5 · Rank 10 of 26

Ownership & Management

Owners

Chickiestrong Fairfield Gardens LLC

Owner · Organization

86%

Leshkowitz, Eli

Owner (parent company)

Key personnel

Harris, KentManaging Control - Governing BodyMiller, DanielManaging Control - Governing BodyLeshkowitz, EliOfficer / DirectorHarris, KentManagerMiller, DanielManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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