Nursing HomeMedicaid

Lanfair Center for Rehab & Nsg Care INC

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.

1590 Chartwell Street, Lancaster, OH 43130|84 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.2/5

based on 63 Google reviews

(740) 687-5100 Directions Website

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What this means for your family

Lanfair Center is highly regarded for its physical therapy and rehab programs, often providing a positive recovery experience. However, because multiple families have reported dangerous medication errors and neglect, you must be highly involved in your loved one's daily care. We strongly recommend visiting frequently at different times of the day to monitor their medical status and ensure nursing staff are responsive to their needs.

Google Reviews

63 reviews on Google

“Lanfair Center for Rehab & NSG Care receives high praise for its physical and occupational therapy programs, with many families highlighting the professionalism and compassion of the staff. However, there are serious, recurring reports of neglect, medication errors, and slow response times that have led to critical health complications for some residents. Families should weigh the facility's strong rehabilitation reputation against these significant concerns regarding nursing oversight and patient safety.”

Quality Themes

Tap a score for details

Strengths

Highly effective physical and occupational therapy
Clean and well-maintained facility environment
Professional and supportive administrative staff
Compassionate nursing and STNA care

Concerns

Neglect and slow response to urgent medical needs (mentioned by 5 reviewers)
Serious medication management errors (mentioned by 2 reviewers)
Understaffing leading to poor patient oversight (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 57 analyzed

How They Respond to Reviews

23%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Given the facility's focus on physical and occupational therapy, how do you integrate these sessions into a resident's daily routine to ensure they stay active?
2With 10 recent state violations, what specific steps has the leadership team taken to improve oversight and ensure residents receive consistent, high-quality care?
3I noticed some feedback regarding response times to urgent medical needs; what is your current protocol for ensuring staff are alerted and respond promptly when a resident requires immediate assistance?
4Can you walk me through your medication management process and the double-check systems you have in place to prevent errors and ensure residents receive the correct dosages?
5Since staffing levels are a priority, how do you manage shift handoffs and ensure that nursing staff remain attentive to residents' needs throughout the entire day and night?
6I see that you engage with feedback online; how does the administrative team use input from families to make tangible improvements to the quality of life here?

Personalized based on this facility's data

Key Review Excerpts

“I went in not knowing how I was going to function without my foot and left confident that I would be just fine. The nursing staff was excellent. The office staff was very friendly and helpful.”

Rehab patient · 2026★★★★★

“The staff here nearly killed my husband. After open heart surgery, my husband wasn't bathed for 5 days. They let his fluid build up to the point where his shoes fell off from swelling; then congestive heart failure sent him to the hospital after the nursing staff ignored his cries and pleas for help were ignored.”

Long-term resident's family · 2024★☆☆☆☆

“The administration and staff in this facililty are caring, patient and professional. They are a special group of people that really do care about their patients & reside”

Memory care family member · 2022★★★★★

Source: 63 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.93hrs

Registered nurses for medical care

Total Nursing

3.73hrs

91%

All nurses + aides combined

Staff Turnover

51%

Lower is better (< 30% = good)

RN Turnover

29%

Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility36.6%

Worse than Avg

Here

36.6%

12.1%

28.2%

Fairfield

28.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility33.5%

Worse than Avg

Here

33.5%

19.5%

25.4%

Fairfield

23.8%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility5.3%

Better than Avg

Here

5.3%

14.4%

5.8%

Fairfield

6.1%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility7.1%

Mixed vs Avgs

Here

7.1%

15.3%

6.9%

Fairfield

8.2%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility7.6%

Better than Avg

Here

7.6%

15.5%

9.4%

Fairfield

11.1%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.1%

Better than Avg

Here

99.1%

93.4%

92.6%

Fairfield

96.4%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility93.7%

Better than Avg

Here

93.7%

81.8%

78.4%

Fairfield

80.4%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility90.1%

Better than Avg

Here

90.1%

79.8%

75.6%

Fairfield

87.2%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.7%

Better than Avg

Here

0.7%

1.6%

1.2%

Fairfield

1.9%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies

Near state avg (10.1)

7 complaint-triggered

This facility shows concerning patterns with 39 deficiencies across 7 surveys, including 14 complaint-triggered violations where families reported problems. Recurring issues involve infection control, fire safety systems, and resident rights violations. While all deficiencies show correction dates, the repeated problems with infection control (appearing in multiple years) and ongoing complaints about resident treatment suggest persistent operational challenges that families should carefully evaluate.

Jun 11, 2025Complaint2 findings

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 8, 2025Routine9 findings

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Nov 19, 2024Complaint3 findings

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Feb 26, 2024Routine10 findings

0868Potential for harm · WidespreadCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0569Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Aug 15, 2023Complaint2 findings

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Apr 4, 2022Routine6 findings

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0568Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lanfair Center for Rehab & Nsg Care INC

Organization Type

for profit

Chain Affiliation

Chain Name

Altercare

Chain Size

22 facilities nationwide

Chain avg rating: 3.3/5 · Rank 13 of 22