Country Health
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 12 Google reviews
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What this means for your family
Country Health is highly regarded for its clean environment and proactive medical oversight, making it a strong candidate for families prioritizing attentive care. While the facility has received excellent feedback, families should always schedule a tour to observe staff-to-resident interactions firsthand during different times of the day.
Google Reviews
Google Reviews
12 reviews on Google“Country Health receives high praise for its compassionate, dignified care and clean, well-maintained environment. Families specifically highlight the staff's ability to communicate effectively and provide thorough medical attention, often noting that the facility feels more attentive than local hospital alternatives.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dignified patient care
- Clean and well-maintained facility
- Proactive and thorough medical attention
- Excellent communication with families
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on staffing levels in your quality reports, how do you ensure consistent, personalized attention for each of your 89 residents throughout the day?
- 2I noticed there have been some recent state-level findings; could you walk me through the specific steps the facility is taking to address those areas and improve your overall quality ratings?
- 3Your families often praise the compassionate care provided here—how do you foster that culture of dignity among your staff during busy shifts?
- 4What specific protocols are in place to handle medical emergencies or sudden changes in a resident's health status, especially during overnight hours?
- 5Since your facility is well-regarded for being clean and well-maintained, what is your team's approach to ensuring that environment remains consistent for residents?
- 6What does a typical daily activity schedule look like for residents who want to stay socially engaged and active within the facility?
Personalized based on this facility's data
Key Review Excerpts
“They take extra effort to get to know the patient so they can determine what is normal and what is not. I have the opposite opinion of Carle Hospital. When my father was in the hospital, Country health reviewed his hospital records and saw things the hospital staff was missing.”
“From the beginning of his stay until his last breath he was treated with dignity. We his family was welcomed and made to feel at home.”
“Best Rehab place for the elderly. Everyone looks friendly and the elderly look happy unlike other places around town.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints triggering 14 deficiencies, indicating ongoing concerns about safety, medication management, and abuse prevention. The facility shows recurring problems with accident hazards and supervision (cited 6 times across multiple years), medication errors, and protecting residents from abuse and neglect. While all deficiencies show correction dates, the persistent pattern of safety issues and complaint-driven citations suggests families should carefully evaluate this facility's ability to maintain consistent quality care standards.
Dec 13, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Oct 21, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 24, 2025Routine13
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Apr 29, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Apr 21, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 11, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Oct 23, 2024
$73,353
Payment Denial
Oct 23, 2024
42-day denial
Payment Denial
Sep 13, 2023
15-day denial
Ownership & Operations
Who Operates This Facility
Country Health
nonprofit
Chain Affiliation
Heritage Operations Group
9 facilities nationwide
Chain avg rating: 2.1/5 · Rank 4 of 8
Ownership & Management
Owners
Country Health, INC.
Owner · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit countryhealthgifford.org
Medicare data downloads
Original nursing home datasets
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