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Nursing HomeMedicaid Investigative

Accolade Hc of Paxton on Pells

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1001 East Pells Street, Paxton, IL 60957106 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 66 Google reviews

5
4
3
2
1
Accolade Hc of Paxton on Pells Nursing Home in Paxton, IL — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (18 vs median 11.0)
  • High staff turnover (51%)

Bottom 25% in IL · Critically understaffed (RN) · Above average staffing · Worst in ACCOLADE HEALTHCARE chain · $111,570 in fines

Source: Medicare data

What this means for your family

This facility is frequently praised for its cleanliness and professional nursing staff, making it a strong contender for those prioritizing a well-kept environment. However, families should be vigilant regarding communication; we recommend establishing a clear point of contact and visiting during off-hours to ensure the level of care meets your expectations.

Google Reviews

Google Reviews

66 reviews on Google
Accolade Healthcare of Paxton on Pells receives highly polarized feedback, with many families praising the facility's cleanliness, aesthetic environment, and dedicated nursing staff. However, a significant number of reviewers report serious concerns regarding inconsistent communication, poor bedside manner from specific staff members, and issues with missing personal belongings. Families should be aware that while many have had positive experiences, there are recurring reports of neglect and administrative unresponsiveness.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean9.0Activities8.0Meds2.0Memory3.0Comms4.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Professional and attentive nursing staff
  • Effective rehab-to-home program
  • Welcoming and bright environment

Concerns

  • Poor communication and responsiveness from staff (mentioned by 6 reviewers)
  • Missing or stolen personal belongings (mentioned by 2 reviewers)
  • Inadequate care or neglect of residents (mentioned by 5 reviewers)
  • Poor quality or inedible food (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(2)'20(1)'22(11)'24(4)'26(6)

Distribution · 70 analyzed

5
50
4
5
3
1
2
3
1
11

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you are very active in responding to online feedback; how do you use that family input to improve daily communication between your staff and residents' loved ones?
  • 2Given the recent focus on medication management in your internal reviews, what specific protocols do you have in place to ensure accuracy and safety for residents?
  • 3With the current staffing levels, how does your team ensure that residents receive timely assistance when they press their call lights or need help with daily tasks?
  • 4I’ve read some concerns regarding the dining experience; could you walk me through the current meal service and how you ensure residents are receiving nutritious, appetizing food?
  • 5What security measures do you have in place to help residents keep track of their personal belongings and ensure their items remain safe in their rooms?
  • 6How does your nursing team coordinate with families during medical emergencies or sudden changes in a resident's health status?

Personalized based on this facility's data


Key Review Excerpts

The facility is always very clean with no odors. The staff are all very friendly and knowledgeable and make sure every person is treated with dignity and respect.

Family member · 2025★★☆☆☆

Some RN’s & Male nurses at this facility have no compassion. They lack communication skills, bedside manners & Carry an attitude as if they are better than everyone else.

Resident's family · 2025★★☆☆☆

My father in law was here for a little over a month. We have never met such caring and considerate staff! We had lots of family in and out and they learned our names and tolerated our many requests and questions with a smile.

Family member · 2024★★★★★
Source: 66 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.43hrs
58%
Registered nurses for medical care
Total Nursing
3.30hrs
81%
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

13

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility39.8%
Mixed vs Avgs
Here
39.8%
US
12.1%
IL
52.5%
Ford
17.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.5%
Worse than Avg
Here
24.5%
US
15.3%
IL
15.9%
Ford
19.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.5%
Better than Avg
Here
98.5%
US
93.4%
IL
90.0%
Ford
89.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility16.8%
Better than Avg
Here
16.8%
US
19.4%
IL
21.1%
Ford
24.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility15.2%
Better than Avg
Here
15.2%
US
15.4%
IL
21.8%
Ford
15.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility12.0%
Better than Avg
Here
12.0%
US
14.4%
IL
14.2%
Ford
18.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.1%
Better than Avg
Here
94.1%
US
79.7%
IL
63.1%
Ford
70.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.6%
Better than Avg
Here
91.6%
US
81.8%
IL
69.0%
Ford
64.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IL
2.4%
Ford
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

18deficiencies
7penalties
Above state avg (12.0)
29 complaint-triggered
$111,570 in fines

This facility shows concerning patterns with families repeatedly filing complaints about safety hazards and protection from abuse. Across 81 deficiencies, the most frequent issues involve accident prevention and safety hazards, followed by abuse protection and medication management problems. While the facility has corrected past violations, safety and abuse concerns persist throughout the inspection record, including recent complaints in 2024 and 2025, suggesting ongoing challenges in these critical care areas.

Nov 25, 2025Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Sep 26, 2025Complaint
1
0628Potential for harm · IsolatedResolved (past non-compliance)

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Sep 12, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 27, 2025Complaint
2
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0699Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

Jan 16, 2025Routine
17
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0353Potential for harm · Widespread

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0271Potential for harm · WidespreadCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0930Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper storage of liquid oxygen.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Jan 16, 2025Complaint
3
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Federal Penalties

Fine

Aug 27, 2025

$41,990

Fine

Jan 16, 2025

$35,669

Fine

Oct 10, 2024

$20,865

Fine

Jul 1, 2024

$14,050

Fine

Mar 10, 2024

$23,751

Fine

Mar 10, 2024

$12,048

Fine

Oct 24, 2023

$5,187

Ownership & Operations

Who Operates This Facility

Owner / Operator

Accolade Hc of Paxton on Pells

Organization Type

for profit

Chain Affiliation

Chain Name

Accolade Healthcare

Chain Size

7 facilities nationwide

Chain avg rating: 2.7/5 · Rank 5 of 6 (Worst)

Ownership & Management

Owners

Freedman, Moshe

Owner

98%

Key personnel

Haas, KimW-2 Managing EmployeeOzhayta, SheilaW-2 Managing EmployeeFreedman, MosheOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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