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Nursing HomeMedicaid Top Rated

Accolade Paxton Senior Living

Strong Medicare quality ratings; families often praise attentive and compassionate nursing staff. Still worth an in-person visit.

450 Fulton Street, Paxton, IL 6095775 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 76 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly regarded for its rehabilitation therapy and active social calendar, making it a strong choice for short-term recovery. However, families should be aware of reports regarding inconsistent response times and staffing levels; we recommend asking management about their current staffing ratios and how they handle call-light response times during peak hours.

Google Reviews

Google Reviews

76 reviews on Google
Accolade Paxton Senior Living is widely praised by families for its dedicated nursing staff, effective rehabilitation programs, and vibrant activity schedule. While the vast majority of reviews are highly positive, a small number of families have raised serious concerns regarding staffing shortages, slow call-light response times, and inconsistent food quality.

Quality Themes

Tap a score for details
Food6.0Staff9.0Clean9.0Activities10.0Meds5.0MemoryN/AComms9.0ValueN/A

Strengths

  • Attentive and compassionate nursing staff
  • Effective physical and occupational therapy programs
  • Engaging and frequent resident activities
  • Strong communication with out-of-town families

Concerns

  • Slow response times to call lights (mentioned by 2 reviewers)
  • Understaffing issues (mentioned by 2 reviewers)
  • Poor food quality and temperature (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.4'19(18)4.94.5'21(8)3.84.8'23(6)4.94.8'25(19)5.0'26(2)

Distribution · 80 analyzed

5
68
4
6
3
1
2
0
1
5

How They Respond to Reviews

88%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you are very active in responding to feedback online; how do you use that family input to improve the daily experience for residents?
  • 2With the current staffing levels, what systems do you have in place to ensure that call lights are answered promptly and residents' needs are met quickly?
  • 3We’ve heard great things about your physical and occupational therapy programs; could you walk us through how those are integrated into a resident's routine?
  • 4Since you have such a strong reputation for keeping out-of-town families in the loop, what does your standard communication process look like when a medical change or emergency occurs?
  • 5We understand that dining is a major part of community life; what steps are you taking to ensure that meals are served at the right temperature and meet the residents' quality expectations?
  • 6Given the variety of activities mentioned by families, how do you tailor these programs to ensure residents with different mobility levels remain engaged and active?

Personalized based on this facility's data


Key Review Excerpts

The staff were kind and also provided many opportunities for activities and socializing. They are the reason mom was able to return to her apartment in a senior community.

Rehab patient's family · 2025★★★★★

The entire staff went above and beyond to make him feel comfortable and cared for. Holly, Tammy, and Lane were amazing advocates for him, especially when challenges came up.

Long-term resident's family · 2025★★★★★

My mother had to wait sometimes up to 2 hours or longer for a response upon pressing her call button. At times she had no other choice than to...

Rehab patient's family · 2021☆☆☆☆
Source: 76 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.76hrs
OK
Registered nurses for medical care
Total Nursing
3.88hrs
95%
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility47.3%
Mixed vs Avgs
Here
47.3%
US
12.1%
IL
52.5%
Ford
16.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility6.1%
Better than Avg
Here
6.1%
US
15.4%
IL
21.8%
Ford
16.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
IL
91.8%
Ford
93.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.1%
Worse than Avg
Here
23.1%
US
15.3%
IL
15.9%
Ford
19.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility23.6%
Worse than Avg
Here
23.6%
US
19.5%
IL
18.3%
Ford
17.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.9%
Worse than Avg
Here
23.9%
US
19.4%
IL
21.1%
Ford
23.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility50.3%
Worse than Avg
Here
50.3%
US
81.8%
IL
69.0%
Ford
70.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility66.3%
Mixed vs Avgs
Here
66.3%
US
79.7%
IL
63.1%
Ford
76.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Mixed vs Avgs
Here
1.6%
US
1.6%
IL
2.4%
Ford
0.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (12.0)
3 complaint-triggered
Clean record — no deficiencies

This facility has recurring safety and care quality concerns, with families filing three complaint-triggered deficiencies over the review period. The most persistent issues involve accident prevention and safety hazards, which appeared in all four surveys, along with problems in respiratory care, wound care, and resident rights. While all deficiencies were reportedly corrected, the pattern of repeated safety violations and multiple family complaints suggests ongoing challenges with maintaining consistent care standards.

Mar 7, 2024Routine
7
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Aug 17, 2023Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 21, 2023Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 14, 2023Routine
5
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Accolade Paxton Senior Living

Organization Type

for profit

Chain Affiliation

Chain Name

Accolade Healthcare

Chain Size

7 facilities nationwide

Chain avg rating: 2.7/5 · Rank 1 of 6 (Best)

Ownership & Management

Owners

Freedman, Moshe

Owner

99%

Key personnel

Chitty, WilliamW-2 Managing EmployeeGross, NormanW-2 Managing EmployeeJarrett, AllisonW-2 Managing Employee
Source: Medicare provider data

Contact

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References & Resources

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