Core of Dale
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 8 Google reviews

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What this means for your family
Given the recurring reports of staff dishonesty and serious allegations of neglect, this facility presents significant risks. We strongly advise families to look elsewhere, as multiple reviewers have documented traumatic experiences and a lack of transparency regarding resident care.
Google Reviews
Google Reviews
8 reviews on Google“CORE OF DALE faces severe criticism regarding patient safety, honesty, and the quality of care provided. While some reviewers praise the staff as friendly, multiple families report instances of neglect, lack of transparency, and retaliatory behavior when attempting to transfer residents to other facilities.”
Quality Themes
Tap a score for detailsStrengths
- Friendly staff members
- Dedicated administration
Concerns
- Dishonesty and lack of transparency regarding resident status and medical condition (mentioned by 3 reviewers)
- Negligent care leading to physical decline or injury (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding transparency, what is your specific process for updating families on a resident's medical condition and changes in health status?
- 2With 9 state violations over the past year, what concrete steps has the leadership team taken to improve facility oversight and address these regulatory concerns?
- 3How do you ensure consistent communication between the nursing staff and family members, especially when a resident experiences a decline in health or a physical injury?
- 4Could you walk me through your current protocols for facility maintenance and sanitation to ensure a clean and comfortable environment for all 52 residents?
- 5What measures are in place to ensure that the staff providing direct care are fully supported and trained to prevent incidents that could lead to resident injury?
- 6What does a typical daily activity schedule look like for residents, and how do you encourage participation to keep everyone engaged?
Personalized based on this facility's data
Key Review Excerpts
“They were killing my sister and telling me it was 'decline'. She has been in her new facility for a year and is doing wonderful. No more bed sores, no more constant UTIs, no more monthly hospitalizations.”
“Despite confirming by other means that he is actually there, the nursing staff repeatedly lie to me saying hes not there. They are rude, disrespectful, and and act like its a pain to do their job.”
“My grandmother fell, and nobody seen it. Then instead of physical therapy, they stuck her in a wheelchair. I'm so thankful she was moved somewhere else.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
8
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Core of Dale has a concerning pattern of 18 complaint-triggered deficiencies where families reported issues, indicating ongoing problems with resident protection from abuse and neglect, care planning, and basic daily care assistance. The facility shows recurring deficiencies across multiple surveys in resident safety, care planning, and emergency preparedness, suggesting systemic issues that persist despite corrections being reported for individual violations.
Apr 7, 2026Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Apr 7, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Sep 25, 2025Routine11
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Sep 25, 2025Complaint5
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
May 19, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jan 7, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Aug 21, 2024
$12,682
Payment Denial
Aug 21, 2024
6-day denial
Fine
Aug 2, 2023
$73,762
Payment Denial
Aug 2, 2023
98-day denial
Ownership & Operations
Who Operates This Facility
Core of Dale
government
Chain Affiliation
Major Hospital
6 facilities nationwide
Ownership & Management
Owners
Horton, Frances
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit corenursing.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.