See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Concordia at Villa St Joseph

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1030 State Street, Baden, PA 15005120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 83 Google reviews

5
4
3
2
1
Concordia at Villa St Joseph Nursing Home in Baden, PA — Street View
Street View

Watch Concordia at Villa St Joseph

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (21 vs median 8.0)

Bottom 25% in PA · Meets national RN staffing standard · Worst in CONCORDIA LUTHERAN MINISTRIES chain · $31,788 in fines

Source: Medicare data

What this means for your family

While the rehab therapy team is frequently cited as a major strength, the facility has seen a significant increase in negative reports regarding staffing levels and patient safety over the last few years. If you choose this facility, ensure you have a family member present to advocate for your loved one, and specifically ask management how they handle call-light response times and medication oversight.

Google Reviews

Google Reviews

83 reviews on Google
Concordia at Villa St. Joseph receives highly polarized feedback, with many families praising the physical therapy and nursing staff for their compassionate, high-quality care during short-term rehab. However, a significant number of reviewers report severe concerns regarding understaffing, slow response times to call lights, and inconsistent communication from management. Families considering this facility should be aware of these starkly different experiences, as quality of care appears to vary greatly depending on the unit and staffing levels.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean7.0Activities6.0Meds2.0Memory7.0Comms3.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy teams
  • Compassionate and attentive nursing staff in specific units
  • Clean and well-maintained facility environment
  • Strong, personalized care for long-term memory care residents

Concerns

  • Chronic understaffing leading to slow response times (mentioned by 12 reviewers)
  • Poor communication and lack of transparency from management (mentioned by 6 reviewers)
  • Inconsistent or poor quality of food service (mentioned by 4 reviewers)
  • Neglect of basic patient needs (hygiene, call lights, monitoring) (mentioned by 8 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(15)'21(10)'23(6)'25(19)'26(6)

Distribution · 88 analyzed

5
44
4
5
3
4
2
1
1
34
10 reviews posted between Jun 3, 2025Jun 4, 2025 · 10 were 1-2 star

How They Respond to Reviews

57%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the feedback regarding response times, what is the current process for ensuring call lights are answered promptly, especially during shift changes?
  • 2I noticed the facility has a strong reputation for physical and occupational therapy; how do you integrate those therapy goals into the daily routine for residents who need extra support?
  • 3Could you walk me through how your management team keeps families updated on changes in a resident's health or care plan, particularly regarding medication management?
  • 4Since dining is an important part of daily life, what steps are being taken to improve the variety and quality of the meals served to residents?
  • 5I see that you actively respond to feedback online; how do you use that input from families to make tangible improvements to the care experience here?
  • 6How does your nursing team coordinate with on-site medical staff to ensure that urgent health concerns are addressed immediately, even outside of standard business hours?

Personalized based on this facility's data


Key Review Excerpts

The rehab team is top notch! Brandon and Nikki work with my Mom like she’s their own.

Rehab patient's family · 2025★★★★★

The staff are exceptionally dedicated. I visit several times a week. On most days, my rating for the care my brother-in-law receives is “15” on a scale of 1-10!

Memory care family member · 2019★★★★★

It should never take over 45 minutes to have her light answered. I started having her call me and I wait with her while waiting for somebody to come in.

Long-term resident's family · 2021☆☆☆☆
Source: 83 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.87hrs
OK
Registered nurses for medical care
Total Nursing
3.88hrs
95%
All nurses + aides combined
Staff Turnover
27%
Lower is better (< 30% = good)
RN Turnover
28%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility41.6%
Worse than Avg
Here
41.6%
US
15.3%
PA
18.4%
Beaver
17.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
93.4%
PA
87.1%
Beaver
80.4%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility17.2%
Worse than Avg
Here
17.2%
US
5.3%
PA
6.4%
Beaver
7.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility25.0%
Worse than Avg
Here
25.0%
US
14.4%
PA
17.5%
Beaver
19.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.6%
Worse than Avg
Here
29.6%
US
19.4%
PA
26.0%
Beaver
26.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
12.1%
PA
8.3%
Beaver
7.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.5%
Better than Avg
Here
98.5%
US
81.8%
PA
69.2%
Beaver
58.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility89.4%
Better than Avg
Here
89.4%
US
79.8%
PA
68.7%
Beaver
51.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Mixed vs Avgs
Here
2.0%
US
1.6%
PA
1.4%
Beaver
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
3penalties
Above state avg (10.1)
7 complaint-triggered
$31,788 in fines

This facility shows concerning patterns with families filing complaints about resident safety and care quality, including issues with protection from abuse and neglect. The most recurring problems involve medication management, infection control, and safety hazards, with many issues persisting across multiple surveys from 2023 through 2025. While all deficiencies show correction dates, the repeated nature of core care problems suggests ongoing operational challenges that families should carefully consider.

Mar 5, 2026Routine
14
0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Dec 30, 2025Complaint
2
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Feb 28, 2025Routine
22
0726Immediate jeopardy · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0622Potential for harm · PatternCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0835Potential for harm · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

0838Potential for harm · IsolatedCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 28, 2025Complaint
1
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Mar 14, 2024Routine
9
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Mar 14, 2024Complaint
1
0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Federal Penalties

Fine

Feb 28, 2025

$16,195

Fine

Oct 26, 2023

$7,796

Fine

Oct 26, 2023

$7,797

Ownership & Operations

Who Operates This Facility

Owner / Operator

Concordia at Villa St Joseph

Organization Type

for profit

Chain Affiliation

Chain Name

Concordia Lutheran Ministries

Chain Size

9 facilities nationwide

Chain avg rating: 3.3/5 · Rank 8 of 8 (Worst)

Ownership & Management

Owners

Concordia Care Network

Owner · Organization

Key personnel

Arnold, RachelleOfficer / DirectorFalbo, MichaelOfficer / DirectorFrndak, KeithOfficer / DirectorGrimenstein, EdwardOfficer / DirectorHortert, BrianOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call