Beaver Healthcare and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 27 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (21 vs median 8.0)
Bottom 25% in PA · Worst in BONAMOUR HEALTH GROUP chain · No penalties on record · Abuse citation
What this means for your family
This facility has a dedicated therapy team that some families find highly effective, but the inconsistency in nursing care is a major red flag. Before choosing this location, you must visit in person to inspect room cleanliness and ask specifically about their protocol for responding to call bells during off-hours, as this is a recurring point of failure.
Google Reviews
Google Reviews
27 reviews on Google“Beaver Healthcare and Rehabilitation Center receives highly polarized feedback, with some families praising the therapy team and individual staff members, while others report severe neglect and unprofessional behavior. Critical concerns include slow response times to call bells, poor hygiene in patient rooms, and dismissive or rude interactions from nursing staff. Families should be aware that experiences appear inconsistent, ranging from compassionate care to reports of substandard treatment.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated therapy department
- Small, cozy facility layout
- Some long-tenured, compassionate aides
Concerns
- Slow or ignored call bell responses (mentioned by 4 reviewers)
- Rude, dismissive, or unprofessional nursing staff (mentioned by 6 reviewers)
- Poor room cleanliness and hygiene maintenance (mentioned by 3 reviewers)
- Difficulty communicating with facility via phone (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since the facility has such a cozy, small layout, how do you ensure that residents are able to get around safely and that staff can respond quickly when a call bell is pressed?
- 2We've heard wonderful things about your dedicated therapy department; could you tell us more about how the rehab process works for new residents?
- 3What specific protocols do you have in place to ensure the highest standards of cleanliness and hygiene are maintained in the resident rooms and common areas?
- 4How does the nursing team approach communication with families, especially if we have questions or need an update on a loved one's care?
- 5Can you describe what a typical day looks like for residents, including any social activities or programs designed to keep them engaged?
- 6In the event of a medical emergency during the night or over the weekend, what is the immediate process for ensuring a resident receives urgent care?
Personalized based on this facility's data
Key Review Excerpts
“The aides took such good care of my 89 year old Mother and Anita, the Manager of Therapy was awesome.”
“The staff went above and beyond to make her feel comfortable and at ease. From the nurses to the therapists to the activities women, everyone was friendly, knowledgeable, and compassionate.”
“Most workers are so disrespectful, rude, miserable, unfriendly, and unaccomodating...only there for a paycheck. A few were caring but the rest need to find other jobs because they don't care about a person's dignity or well being.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of repeated deficiencies, with 28 violations triggered by family and resident complaints. The most recurring problems involve food safety and nutrition services, medication management, and infection control protocols. While all violations show correction dates, the same issues persist across multiple surveys, suggesting ongoing challenges with maintaining consistent standards of care and regulatory compliance.
Dec 3, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
May 30, 2025Routine28
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Environmental Deficiencies
Keep all essential equipment working safely.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies
Provide training in compliance and ethics.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Administration Deficiencies
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
May 30, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Mar 26, 2025Complaint1
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Sep 4, 2024Complaint3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Aug 8, 2024Complaint1
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Ownership & Operations
Who Operates This Facility
Beaver Healthcare and Rehabilitation Center
for profit
Chain Affiliation
Bonamour Health Group
5 facilities nationwide
Chain avg rating: 1.6/5 · Rank 4 of 5 (Worst)
Ownership & Management
Owners
Zidele, Mordechai
Owner
Zidele, Yeshayahu
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit beaverrhc.com
Medicare data downloads
Original nursing home datasets
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