The Villas at Rochester

Five mattresses and multiple piles of trash were left on the ground around the home's trash compactor.

Multiple live bed bugs and excrement were found on beds, and dead bed bugs were found under a bed frame.

A resident's assessment failed to include documented behaviors of irritability, agitation, and aggression.

Prescription medications, including insulin and vaccines, were found in an unlocked medication refrigerator in an unattended nursing area.

A regulation book was not posted in a conspicuous and public place in the home.

A resident's record did not contain a signed statement acknowledging receipt of resident rights and complaint procedures.

The Narcotics log and communication log were left unlocked, unattended, and accessible in the nursing station.

The licensing inspection summary dated 1/4/23 was not posted in a public or conspicuous location in the home.

Two direct care staff members lacked documentation of a high school diploma, GED, or active registry status.

Multiple residents did not have a completed resident-home contract in place upon admission.

The home failed to report an incident to the Department regarding a resident's personal items being taken without permission.

Department agents requested medical evaluation forms for several residents, but the forms were not provided until later that day.

A staff member did not receive required orientation on fire safety and emergency preparedness topics on their first day of work.

Hot water temperatures at bathroom sinks in resident rooms 230 and 240 exceeded the 120°F limit.

Kitchenette refrigerators and freezers were found at temperatures above the required 40°F/0°F limits, and a freezer thermometer was unreadable due to frost.

A 25-pound box of white rice was not stored in a closed or sealed container.

First aid kits in the nurse station and other areas were missing required items such as gloves, thermometers, breathing shields, and eye coverings.

Unlabeled spray bottles containing clear liquid, identified as isopropyl alcohol, were found on the kitchenette counter.