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Strong Medicare quality ratings; public reviewers often praise warm, attentive nursing and aide staff. Still worth an in-person visit.
based on 392 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 2 findings in latest survey
Complete Care at Green Acres has a strong overall Medicare rating. Public reviewers frequently mention: warm, attentive nursing and aide staff and clean, well-maintained facility. Review the component ratings and current source records before deciding.
Complete Care at Green Acres receives high praise for its attentive nursing staff, clean facility, and effective rehabilitation programs, with many families noting significant progress in their loved ones' recovery. However, there are recurring, serious complaints regarding the quality of food and occasional reports of missing personal belongings or neglectful care, which families should investigate closely.
Quality Themes
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Concerns
Rating Trends
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Distribution · 255 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“The nurses are wonderful. They are very helpful and extremely friendly. They sincerely care about all the patients and will answer your questions.”
“The PT staff is so awesome and encouraging. The nurses, even with so much to do, do their best to not only accommodate patients needs, but actively work to prioritize.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Complete Care at Green Acres shows concerning patterns with families filing complaints that triggered deficiencies related to abuse reporting and food safety. The facility has recurring issues with fire safety systems, infection control, and care planning across multiple surveys from 2021-2025. While all deficiencies show correction dates, the persistence of infection control violations and safety system problems suggests ongoing operational challenges that warrant careful consideration during visits.
Construction Deficiencies
Install noncombustible or limited-combustible interior walls.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Complete Care at Green Acres
for profit
Complete Care
85 facilities nationwide
Chain avg rating: 3.2/5 · Rank 1 of 85 (Highest rating)
Owners
Eef Capital LLC
Owner · Organization
Green Acres Org LLC
Owner · Organization
Schlaff, Benny
Owner (parent company)
Schlaff, Nachum
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
392 reviews from families & visitors
Official Website
Visit ccatgreenacres.com
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Original nursing home datasets
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