Community Services Group Personal Care Home

A red and black substance was found on the lower right corner of the shower in bathroom 2.

Patches of ice were found on the common room exit ramp and the B hallway emergency exit ramp.

Unlabeled and undated cookies were found partially covered on a paper plate on the kitchen counter.

Cigarette butts were found on the ground in the smoking pavilion, and a resident was smoking outside of the designated smoking area.

Glucometers for Resident #2 and Resident #3 were not calibrated to the correct time.

The facility failed to develop and receive Department approval for a supervision plan before returning a staff member to work following an allegation of abuse.

A staff member failed to treat a resident with dignity and respect by making inappropriate comments, using a loud voice, and removing the resident's walker.

The home failed to provide proof of when a medication error report was sent to the department and did not indicate when the error was discovered.

Direct care staff did not receive required annual training in medication self-administration and personal care service needs during 2023.

A dented can of yams was found in the dry pantry area during the inspection.

Emergency evacuation diagrams were not posted in a conspicuous and public location.

A resident's glucometer reading of 149 was not documented in the Medication Administration Record.