Community Medical Center Tcu
Strong Medicare quality ratings; families often praise compassionate nursing and therapy staff. Still worth an in-person visit.
based on 198 Google reviews
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What this means for your family
The facility has a dedicated team of therapists and nurses who provide excellent emotional support and rehabilitation. However, you must closely monitor the physical environment and medication logs, as recent reports indicate serious issues with building heating and medication errors.
Google Reviews
Google Reviews
198 reviews on Google“Families may find comfort in the highly praised nursing and therapy teams, which many reviewers describe as compassionate and professional. However, significant concerns exist regarding facility maintenance, specifically reports of lack of heat, and serious allegations of inconsistent medication management and hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate nursing and therapy staff
- Professional and kind administrative team
- Responsive maintenance and housekeeping staff
- Cleanliness in certain areas/rooms
Concerns
- Lack of adequate heating in resident rooms (mentioned by 2 reviewers)
- Inconsistent medication management and dispensing (mentioned by 2 reviewers)
- Issues with food quality and dietary needs (mentioned by 2 reviewers)
- Staffing shortages and communication lapses (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed how much care you put into responding to feedback from families; how do you typically incorporate family suggestions into the care plans here?
- 2With such a high CMS staffing rating, how do you ensure that the staff can provide personalized attention to each of the 25 residents?
- 3Could you walk us through what a typical day of activities and social engagement looks like for the residents?
- 4Since this is a TCU, how do you manage transitions in medical care or handle unexpected medical emergencies during the night?
- 5I saw there were a few recent state observations noted; what specific steps has the facility taken to address those and ensure continued excellence?
- 6How do the staff members build relationships with residents to make this small community feel like a true home?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department got me moving again and the nurses and the aides were so kind and caring the administrator Riten was always there to help.”
“The nurses cared so much for Pop and made him feel very at home. Myself and my 2 sisters who were there visiting daily, saw so much compassion and kindness out of the staff there.”
“Medication dispensing was forgotten many times, she had to keep asking and reminding staff. Used latex gloves thrown around bathroom floor and at room entrance, 5 times in two weeks they had no milk for coffee or lunch.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Community Medical Center TCU has 11 deficiencies across 3 surveys with no complaint-triggered issues, suggesting problems were caught through routine inspections rather than family reports. The facility shows recurring issues with fire safety systems, food service operations, and care planning that persist across multiple years, though all deficiencies have reported correction dates, indicating the facility addresses identified problems.
Jul 2, 2025Routine7
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Jan 31, 2024Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Sep 20, 2021Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Community Medical Center Tcu
nonprofit
Ownership & Management
Owners
Manigan, Mark
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
198 reviews from families & visitors
Official Website
Visit ccholidaycity.com
Medicare data downloads
Original nursing home datasets
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