Colonial Oaks Senior Living at Campbell Park
Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.
based on 53 Google reviews
Watch Colonial Oaks Senior Living at Campbell Park
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While this facility has a history of providing exceptional, hotel-like care and a beautiful environment, recent reviews indicate a troubling decline in staffing levels and medication safety. If you choose this facility, we strongly advise conducting unannounced visits to verify that the high standard of care seen in previous years is still being maintained.
Google Reviews
Google Reviews
53 reviews on Google“Families often praise the facility for its warm, compassionate staff and its beautiful, hotel-like cleanliness, particularly within the memory care unit. However, recent reviews raise serious concerns regarding staffing shortages, medication errors, and significant management turnover that has impacted the quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregivers
- Clean and well-maintained facility
- Engaging social activities and events
- High-quality memory care environment
Concerns
- Staffing shortages and high turnover (mentioned by 2 reviewers)
- Medication administration errors and neglect (mentioned by 2 reviewers)
- Management and administrative instability (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and attentive the caregivers are here; how do you ensure that level of personal connection is maintained with every resident?
- 2With the beautiful social activities mentioned in your community highlights, what does a typical weekly calendar look like for residents in assisted living?
- 3Could you walk us through your specific protocols for medication administration and how you double-check accuracy to ensure resident safety?
- 4How does the management team communicate important facility updates or changes in care plans to family members to ensure we are always in the loop?
- 5In the event of a medical emergency during the night, what is the immediate process for notifying both the medical staff and our family?
- 6How does the team specifically tailor the environment and daily routines for those in the memory care wing to ensure they feel engaged and secure?
Personalized based on this facility's data
Key Review Excerpts
“The facility's cleanliness stood out. Despite my efforts to find fault, I couldn't. Kudos to the Colonial Facility!”
“The great folks at Colonial Oaks bent over backwards to help convince our folks to leave their home while giving them self respect they deserved.”
“It's practically one nurse for every patient, so it's a great ratio there. The staff is exceptional. The facility is beautiful, well kept, very clean, and it looks like a hotel.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Colonial Oaks at Campbell Park has had two significant inspection periods, with the most recent in March 2023 involving 10 Life Safety Code violations related to fire safety systems and facility maintenance. Previous inspections in September 2021 also noted issues regarding food safety and resident service plans. No formal enforcement actions were found in the current report.
Mar 15, 2023Routine10Report
Life Safety Code (8 violations)
The facility failed to keep documentation about the fire sprinkler system onsite at the facility.
The facility failed to inspect, test, and maintain fire sprinkler system components.
The facility failed to protect cooking operations according to the Life Safety Code.
The facility failed to provide an approved outdoor area for the segregated unit.
The facility failed to keep documentation about the fire alarm system onsite at the facility.
The facility failed to provide required emergency lighting.
The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.
The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.
The facility failed to provide the minimum levels of illumination required in the facility.
The facility failed to provide proper locking devices
Sep 22, 2021Routine
Health Code (3 violations)
The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.
The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
Ownership & Operations
Who Operates This Facility
Colonial Oaks at Firewheel Property Company, LLC
for profit
COLONIAL OAKS AT FIREWHEEL MANAGER, LLC
JOSEPH HAGAN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit colonialoaks.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Ariel Pointe Senior Living
4.4 miAssisted Living · Sachse, TX
1 Caring Hands LLC
4.4 miAssisted Living · Richardson, TX
Arbor Hills Memory Care Community
5.5 miAssisted Living · Plano, TX
New Haven Assisted Living of Wylie, LLC
6.5 miAssisted Living · Wylie, TX
Abba Care Assisted Livingb
6.6 miAssisted Living · Garland, TX
Silver Leaf Assisted Living LLC
7.6 miAssisted Living · Garland, TX