Assisted LivingMemory Care

Grand Brook Memory Care of Garland

Name: Public quality & inspection record for Grand Brook Memory Care of Garland
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate and caring staff. Schedule a visit to confirm the fit.

5600 North Shiloh Rd, Camelot · Garland, TX 75044|Reported capacity: 46|Licensed & active

Source: TX HHSC — view official record

Google rating

5.0/5

based on 47 Google reviews

(972) 530-7700 Directions Website

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What this means for your family

Public Google reviewers rate Grand Brook Memory Care of Garland highly. Reviewers highlight: compassionate and caring staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

49 public Google reviews available

Grand Brook Memory Care of Garland is highly regarded by families for its exceptionally compassionate and attentive staff who treat residents like family. Reviewers frequently praise the clean, home-like environment and the variety of engaging activities provided, though one reviewer noted concerns regarding management's consistency.

Quality Themes

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Strengths

Compassionate and caring staff
Clean and well-maintained facility
Engaging daily activities and programs
Welcoming, home-like atmosphere
Professional and communicative management

Concerns

Inconsistency in management/director attention

Rating Trends

Tap a year to see what changed

Distribution · 49 analyzed

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1We've heard wonderful things about how much the staff here truly cares for the residents; how do you ensure that same level of compassion is maintained across all shifts?
2Since the facility has such a lovely, home-like atmosphere, how do you tailor daily activities to keep the residents engaged and mentally active?
3With the small, intimate capacity of 46 residents, how does the management team stay personally involved in the day-to-day care and communication with families?
4Can you walk us through the specific protocols in place for handling medical emergencies or sudden changes in a resident's health during the night?
5How do you ensure that the high standards of cleanliness and maintenance seen in your facility are upheld every single day?
6What kind of specialized memory care programs do you have in place to help residents navigate the unique challenges of memory loss?

Personalized based on this facility's data

Key Review Excerpts

“The care and expertise that Janene and the staff show towards the residents is truly something special. The residents are loved, nurtured, and cared for each and every day.”

Long-term resident's family · 2025★★★★★

“The first day there, they potted plants outside and Lauren sent me a picture of my dad smiling. I had not seen him smile in over a year.”

Deceased resident's family · 2021★★★★★

“The caregivers are amazing and very hard working people, they constantly stay busy making sure the residents are safe and well taken care of. Unfortunately, I’ve noticed that the Director seems to be forgetful at times, ( and this is concerning to me)”

Resident's family · 2023★★★☆☆

Source: 49 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

2deficiencies

Key Findings

The most recent comprehensive inspection for Grand Brook Memory Care of Garland on January 3, 2022, identified two specific violations related to Life Safety Codes regarding fire resistance ratings and lighting levels. There are currently no enforcement actions on record for this facility.

Jan 3, 2022Routine2 deficiencies reported

View official report

Life Safety Code (2 violations)

Life Safety Code

The facility failed to ensure the building structure was sheathed to provide a 20-minute fire resistance rating or was constructed to meet the construction requirements for a nursing home.

Life Safety Code

The facility failed to provide the minimum levels of illumination required in the facility.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Constant Care Management Company

Organization Type

for profit

Management Company

CONSTANT CARE MANAGEMENT COMPANY, LLC

Administrator

JANENE BOUGHTON

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(972) 530-7700

grandbrook.com

jlopez@constantcare.com

5600 North Shiloh Rd

Garland, TX 75044

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

47 reviews from families & visitors

Official Website

Visit grandbrook.com

TX HHSC — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.