Grand Brook Memory Care of Garland
Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.
based on 46 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a deeply compassionate, person-centered environment where residents are treated with genuine affection. The high quality of the dining and the cleanliness of the building are standout features. While the caregiving is exceptional, you may want to verify the consistency of management during your tour, as one family noted occasional lapses in director oversight.
Google Reviews
Google Reviews
46 reviews on Google“Grand Brook Memory Care of Garland is highly regarded by families for its exceptionally compassionate and attentive staff who treat residents like family. Reviewers frequently praise the clean, home-like environment and the variety of engaging activities provided, though one reviewer noted concerns regarding management's consistency.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring staff
- Clean and well-maintained facility
- Engaging daily activities and programs
- Welcoming, home-like atmosphere
- Professional and communicative management
Concerns
- Inconsistency in management/director attention
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about how much the staff here truly cares for the residents; how do you ensure that same level of compassion is maintained across all shifts?
- 2Since the facility has such a lovely, home-like atmosphere, how do you tailor daily activities to keep the residents engaged and mentally active?
- 3With the small, intimate capacity of 46 residents, how does the management team stay personally involved in the day-to-day care and communication with families?
- 4Can you walk us through the specific protocols in place for handling medical emergencies or sudden changes in a resident's health during the night?
- 5How do you ensure that the high standards of cleanliness and maintenance seen in your facility are upheld every single day?
- 6What kind of specialized memory care programs do you have in place to help residents navigate the unique challenges of memory loss?
Personalized based on this facility's data
Key Review Excerpts
“The care and expertise that Janene and the staff show towards the residents is truly something special. The residents are loved, nurtured, and cared for each and every day.”
“My Mother-in-Law is at Grand Brook. Last time we arrived, my MIL was dressed so nicely, she was playing Bingo, and so really happy! ... My MIL gets so much love there!”
“The first day there, they potted plants outside and Lauren sent me a picture of my dad smiling. I had not seen him smile in over a year.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for Grand Brook Memory Care of Garland on January 3, 2022, identified two specific violations related to Life Safety Codes regarding fire resistance ratings and lighting levels. There are currently no enforcement actions on record for this facility.
Jan 3, 2022Routine
Life Safety Code (2 violations)
The facility failed to ensure the building structure was sheathed to provide a 20-minute fire resistance rating or was constructed to meet the construction requirements for a nursing home.
The facility failed to provide the minimum levels of illumination required in the facility.
Ownership & Operations
Who Operates This Facility
Constant Care Management Company
for profit
CONSTANT CARE MANAGEMENT COMPANY, LLC
JANENE BOUGHTON
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit grandbrook.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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