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Strong Medicare quality ratings; public reviewers often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 31 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
2 findings in latest survey · Staff turnover reported at 25%
College Pines Health and Rehabilitation has a strong overall Medicare rating. Public reviewers frequently mention: effective physical and occupational therapy and clean and well-maintained facility. Review the component ratings and current source records before deciding.
College Pines Health and Rehabilitation receives high praise for its physical therapy team and compassionate nursing staff, with many families reporting significant improvements in their loved ones' health. However, there are serious, recurring complaints regarding poor communication, difficulty reaching staff by phone, and occasional lapses in medication management or patient care protocols.
Quality Themes
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Concerns
Rating Trends
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Distribution · 62 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“My grandmother broke her ankle and was rehabilitated within 3 months! she's back to mowing her yard at 87 years old now!! Thank you College Pines and the therapy team for a wonderful job!”
“My dad spent almost 6 months at College Pines before he went to Heaven. This nursing home is clean and feels like a home environment. All the staff from the front desk, cnas, nurses, cafeteria and grounds maintenance were always friendly, helpful and caring.”
“I came to College Pines as a brand new graduate nurse, and everyone was always asking and willing to help and teach me with anything I needed. I have worked here for over a year and do not plan on leaving anytime soon.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed complaints that led to deficiencies in March 2024 regarding failure to notify families of resident incidents, inadequate treatment and care, and quality oversight problems. The facility also has recurring issues with fire safety systems and building maintenance across multiple surveys. All deficiencies show correction dates, suggesting the facility addresses problems when identified, though the complaint-triggered care issues raise concerns about communication and treatment quality.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Federal Penalties
Fine
Mar 6, 2024
$8,400
Fine
Mar 6, 2024
$8,401
College Pines Health and Rehabilitation
for profit
Sanstone Health & Rehabilitation
18 facilities nationwide
Chain avg rating: 4.1/5 · Rank 1 of 17 (Highest rating)
Owners
Sprenger, Christopher
Owner
Key personnel
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Google Reviews
31 reviews from families & visitors
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