A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 605 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Carolina Rehab Center of Burke has a middle-range Medicare overall rating. Strengths include highly skilled therapy (pt/ot) staff. Some reviewers note concerns about delays in medication administration (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families often praise the facility for its exceptionally clean environment, engaging activities department, and highly skilled physical and occupational therapy teams. However, there are serious, recurring allegations regarding medication delays, inconsistent hygiene/bathing for long-term residents, and instances of staff shortages. While many visitors report a warm and professional atmosphere, some families have experienced significant distress regarding patient neglect and communication failures.
Quality Themes
Strengths
Concerns
Rating Trends
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Distribution · 239 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“The woundcare nurse, Becca, is very knowledgable and extremely attentive to my husbands wounds. She is very patient centered. I especially like how she makes it her point to reach out to me, his wife, to keep me jnformed of his progress, and significant changes she may encounter.”
“My mom's recent stay was excellent. PT and OT was great. She left stronger than ever. They also helped with the equipment we needed at home. The activity dept is fantastic!”
“I have been here six days and still haven't been given my meds I'm on at home. They continue telling you that you will get it bet you never do. That is not a caring facility.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Multiple families have filed complaints triggering 13 of 30 total deficiencies, indicating concerning care patterns. The most recurring issues involve care planning and assessment problems, medication management errors, and resident rights violations including poor family communication. While all deficiencies show correction dates, the high volume of complaint-driven citations suggests families should carefully evaluate current care quality before placement decisions.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
Aug 25, 2025
$16,985
Fine
Jan 22, 2024
$517
Fine
Jan 22, 2024
$8,512
Carolina Rehab Center of Burke
for profit
Lifeworks Rehab
64 facilities nationwide
Chain avg rating: 2.1/5 · Rank 12 of 57
Owners
Carolina Burke Holdings I LLC
Owner · Organization
Charles 1994 Family Grantor Trust
Owner (parent company) · Organization
Ck 2008 Family Trust
Owner (parent company) · Organization
Drm South LLC
Owner (parent company) · Organization
Lauren 2020 Family Grantor Trust
Owner (parent company) · Organization
Lauren 2020 LLC
Owner (parent company) · Organization
Leps 2003 Family Trust
Owner (parent company) · Organization
Norman 5571 & Family LLC
Owner (parent company) · Organization
Norman 5571 Family Grantor Trust
Owner (parent company) · Organization
Norman 5571 LLC
Owner (parent company) · Organization
Rl 2008 Family Trust
Owner (parent company) · Organization
Robin 2008 Family Grantor Trust
Owner (parent company) · Organization
Robin 2008 LLC
Owner (parent company) · Organization
Saul 2012 Family Grantor Trust
Owner (parent company) · Organization
Springrock South LLC
Owner (parent company) · Organization
Summer South LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
605 reviews from families & visitors
Official Website
Visit carolinarehabcenterburke.com
Medicare data downloads
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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