Loading EveryPlace content…
Public Google reviewers rate this highly and often mention clean and well-maintained facility. Schedule a visit to confirm the fit.
based on 109 Google reviews
Email Bay City Assisted Living and Memory Care to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Bay City Assisted Living and Memory Care highly. Reviewers highlight: clean and well-maintained facility, engaging activities and outings. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Bay City Assisted Living and Memory Care receives polarized feedback, with many reviewers praising the clean environment, friendly staff, and variety of activities. However, serious concerns have been raised regarding resident safety, including allegations of neglect and poor training, alongside reports of high staff turnover and unprofessional management practices.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 114 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The care and compassion that the workers display with the clients and the extra effect they put in to make not only the residents happy but also the families really shows.”
“I have lived here for 2 years. Everyone is friendly and caregivers are helpful and they help in a manner that makes your feel at home. Kitchen staff are wonderful.”
“Workers are overloaded. Not required for assisted livings to have certified workers, so anyone off the street is giving your family member their medications. Residents seem sad. High turn over of employees.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had several special investigations regarding resident behaviors and care management. While some allegations of theft and improper eviction were not substantiated, one investigation established a deficiency regarding the facility's ability to manage uncontrollable resident behaviors.
Additional Findings: The investigation noted various behavioral issues involving a resident (wandering, combativeness, refusal of medication, and unauthorized entry into other residents' rooms), though the specific allegations of theft and eviction were not established as violations.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Resident E has uncontrollable behavior issues that the caregivers do not know how to handle.
Bay City Assisted Living and Memory Care LLC
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
109 reviews from families & visitors
Official Website
Visit comfortcaresl.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Sheffield Bay
< 1 miAssisted Living · Bay City, MI
Red Oaks Afc, Fsm, LLC
1.2 miAssisted Living · Bay City, MI
Close to Home
1.2 miAssisted Living · Bay City, MI
Niche Aging Center LLC
1.4 miAssisted Living · Bay City, MI
Bay Shores Senior Care and Rehab Center
1.7 miNursing Home · Bay City, MI
Bayfield Assisted Living
2.0 miAssisted Living · Bay City, MI