Assisted Living

Clark Retirement

Name: Public quality & inspection record for Clark Retirement
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention clean and well-maintained facilities. Schedule a visit to confirm the fit.

1551 Franklin St., Eastown · Grand Rapids, MI 49506|Reported capacity: 104|Licensed & active

Google rating

4.0/5

based on 39 Google reviews

(616) 452-1568 Directions Website

Street View

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What this means for your family

Public Google reviewers rate Clark Retirement highly. Reviewers highlight: clean and well-maintained facilities, professional and welcoming staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

43 public Google reviews available

Clark Retirement is generally viewed as a well-maintained and professional facility, with many long-term residents and their families praising the clean environment and the 'Life Time Care' policy. However, recent negative reviews highlight significant concerns regarding inconsistent care delivery and slow staff response times, particularly in memory care and rehabilitation settings.

Quality Themes

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Strengths

Clean and well-maintained facilities
Professional and welcoming staff
Life Time Care financial security policy
Strong variety of on-site amenities and programs

Concerns

Slow response to call lights and understaffing (mentioned by 3 reviewers)
Inconsistent quality of care provided (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 43 analyzed

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1With your Life Time Care policy providing such strong financial peace of mind, how does that stability translate into the daily quality of care for residents?
2I noticed you have a wide variety of on-site amenities and programs; could you walk us through what a typical social day looks like for a resident here?
3When a resident needs assistance, what is the standard process for responding to call lights, and how do you ensure that support is consistent throughout the day and night?
4Given that memory care is a specialized area, what specific training or staffing approaches do you use to ensure residents in that wing receive the focused attention they need?
5How does your leadership team monitor the consistency of care across different shifts to ensure every resident receives the same high standard of service?
6In the event of a medical emergency, how quickly can your staff mobilize, and what is your process for keeping family members informed during those moments?

Personalized based on this facility's data

Key Review Excerpts

“My family found great comfort with the policies of Life Time Care. If a Clark Resident outlives their money they can continue to live at Clark.”

Long-term resident's family · 2013★★★★★

“Despite the lack of staffing and the slow response to call lights, as a family, we overlooked that because he was happy to be at”

Memory care family member · 2024★★☆☆☆

“We moved my father to skilled nursing here after having a poor experience elsewhere. They seem very attentive and intentional about involving him in activities.”

Skilled nursing family member · 2022★★★★☆

Source: 43 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

Clark Retirement INC.

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(616) 452-1568

clarkretirement.org

1551 Franklin St.

Grand Rapids, MI 49506

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

39 reviews from families & visitors

Official Website

Visit clarkretirement.org

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.