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Strong Medicare quality ratings; public reviewers often praise exceptional physical and occupational therapy outcomes. Still worth an in-person visit.
based on 232 Google reviews
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Mary Free Bed Sub-Acute Rehabilitation has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: exceptional physical and occupational therapy outcomes and state-of-the-art rehabilitation equipment. Review the component ratings and current source records before deciding.
Mary Free Bed is a highly regarded rehabilitation facility that consistently receives praise for its life-changing physical and occupational therapy programs. However, many families report significant concerns regarding inpatient nursing care, specifically citing poor communication, slow response times for call buttons, and inconsistent medical oversight. While outpatient and specialty services are frequently lauded, the inpatient experience appears to be highly variable depending on the assigned floor and staff.
Quality Themes
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Concerns
Rating Trends
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Distribution · 221 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The physical therapist and occupational therapist were great. The in patient care was traumatizing to my son. Completely went against what I was telling them and finally I had to make the decision to leave!”
“The physical therapy is great, but this place is just as corrupt in their response to reports of elder mistreatment as any other elder care setting I have been in so far.”
“The staff were professional, knowledgeable, and compassionate. I would list their names but fear I will forget someone. MFB, thank you.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints about this facility resulting in documented deficiencies, including a recent serious medication error and repeated safety hazards. The most persistent problems involve food safety and dietary services (appearing in three separate surveys) and accident prevention. While the facility has corrected past violations, the recurring nature of food safety issues and complaint-triggered medication and safety problems suggest ongoing quality concerns that warrant careful consideration.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Mary Free Bed Sub-Acute Rehabilitation
for profit
Trinity Health
19 facilities nationwide
Chain avg rating: 3.4/5 · Rank 10 of 20
Owners
Mary Free Bed Rehabilitation Hospital
Owner (parent company) · Organization
Trinity Continuing Care Services
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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