Clarewood House, INC
Limited public data on Clarewood House, INC. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 23 Google reviews
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What this means for your family
This facility has a long history of providing a compassionate, home-like environment for long-term residents. However, families should be cautious and ask specifically about the communication style and professionalism of the nursing leadership, as recent feedback indicates significant issues with empathy and follow-through.
Google Reviews
Google Reviews
23 reviews on Google“Families can expect a long-standing community known for its compassionate, long-term staff and a sense of home-like security. While many residents have lived here for many years, recent reviews highlight significant concerns regarding the professionalism and empathy of specific nursing leadership.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and long-term staff
- Well-maintained grounds and facilities
- Strong sense of community and safety
- Effective multi-level care transitions
Concerns
- Unprofessional behavior from nursing leadership
- Management communication and responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how long-term many of your staff members are; how does that stability help create the sense of community here?
- 2Since the grounds and facilities are so well-maintained, what are some of the favorite outdoor or common area activities residents enjoy together?
- 3How does the management team ensure that families are kept consistently informed about any changes in a resident's care or daily updates?
- 4If a medical situation arises after hours, what is the specific protocol for ensuring our loved one receives immediate care?
- 5We are looking for a place where care can grow with our needs; can you explain how the transitions between different levels of care work within the facility?
- 6What steps does the nursing leadership take to ensure that communication between the clinical staff and the residents' families is always professional and clear?
Personalized based on this facility's data
Key Review Excerpts
“My 92-year-old mother moved to Independent Living at Clarewood House in 2016. After three years, she transitioned to Assisted Living, and now, as she needs more care, is living in the Extended Care Center. I can’t say enough good things about Clarewood House. Outstanding, longtime staff, feels like home, caring and compassionate environment.”
“Every staff member treats us residents with kindness, respect and (most importantly to me) good humor. We wanted a happy place to laugh as we grow older. There is a complete feeling of safety and security.”
“Nisha Patel- Extended Care Director of Nursing- who works for Clarewood House Senior Community, is very dismissive and disrespectful. Nisha will hang up the lovely phone on you, shows no empathy, does not follow through on researching or contacting families for information and makes quick judgments.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Clarewood House, Inc. has no current enforcement actions on record. A previous inspection in June 2019 identified one Life Safety Code violation regarding ventilation in odor-producing rooms, which was documented as corrected by July 2019.
Jun 20, 2019Routine
Life Safety Code (1 violations)
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
Ownership & Operations
Who Operates This Facility
Clarewood House, INC
nonprofit
MAVIS BREWSTER
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit clarewoodhouse.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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