Clarewood House Extended Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 23 Google reviews
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What this means for your family
This facility offers a deeply compassionate and familiar environment that many families find comforting for long-term care. However, you should closely monitor management's communication and specifically inquire about the professionalism of the nursing leadership, as recent reports suggest significant issues with respect and follow-through.
Google Reviews
Google Reviews
23 reviews on Google“Clarewood House is highly regarded by many long-term residents and their families for its compassionate, home-like environment and attentive staff. While many praise the facility's stability and warmth, some recent reviews express significant concerns regarding the professionalism of specific nursing leadership and management responsiveness.”
Quality Themes
Strengths
- Compassionate and long-term staff
- Warm, home-like atmosphere
- Well-maintained grounds and facilities
- Effective management follow-up on small issues
Concerns
- Unprofessionalism in nursing leadership
- Management communication and responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With a smaller community of 70 residents, how do you ensure that every person gets personalized attention during meal times and daily care?
- 2What specific steps is the facility taking to increase the number of caregivers available on each shift to support the residents?
- 3How do you manage medical emergencies or sudden changes in a resident's health during the overnight hours?
- 4Could you tell us more about the types of social activities or outings organized to keep the residents engaged and connected with each other?
- 5I noticed the team is very responsive to feedback; how does the administration involve families in the care planning process?
- 6What is the protocol for ensuring that residents' specific dietary needs and preferences are consistently met by the kitchen staff?
Personalized based on this facility's data
Key Review Excerpts
“My 92-year-old mother moved to Independent Living at Clarewood House in 2016. After three years, she transitioned to Assisted Living, and now, as she needs more care, is living in the Extended Care Center. I can’t say enough good things about Clarewood House. Outstanding, longtime staff, feels like home, caring and compassionate environment.”
“I want to share what a wonderful home my husband and I have found at Clarewood House. We sold our home and moved here almost twelve years ago and have never regretted it for a second.”
“My mother has been at Clarewood house for 8 years and loves it. The staff are long term and very compassionate. Well run facility.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
12
measures
1
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to deficiencies in environmental safety and abuse reporting procedures, which raises concerns about oversight and resident protection. The facility shows recurring issues with fire safety systems (cited twice) and resident care planning, though all violations have been corrected by the provider. With 10 deficiencies across recent surveys involving safety, care planning, and response to complaints, families should visit to assess current conditions firsthand.
Dec 3, 2025Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 12, 2024Routine2
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Aug 17, 2023Routine3
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
May 22, 2023Complaint3
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
May 22, 2023
$38,877
Ownership & Operations
Who Operates This Facility
Clarewood House, INC
nonprofit
NISHABEN PATEL
Ownership & Management
Owners
Pheifer, Patrick
Owner
Freeman, Caroline
Owner (parent company)
Spaw, Richard
Owner (parent company)
Tanguilig-Robinson, Cynthia
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit clarewoodhouse.com
Medicare data downloads
Original nursing home datasets
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