Claremont Assisted Living
Families consistently rate this highly — reviewers highlight compassionate and caring staff. Schedule a visit to confirm the fit.
based on 13 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, community-oriented environment where residents are treated with genuine affection. The high quality of food and activities is a significant plus, though you may want to follow up on the single neutral review from late 2024 to see if any specific service gaps were addressed.
Google Reviews
Google Reviews
13 reviews analyzed“Claremont Assisted Living is highly regarded by families for its compassionate, loving staff and a strong sense of community. Reviewers frequently praise the quality of the meals, the variety of activities, and the clean, welcoming atmosphere, though one recent rating was neutral without specific feedback.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring staff
- Engaging resident activities
- High-quality meal service
- Clean and welcoming environment
- Strong sense of community
Rating Trends
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Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It’s wonderful to see how much the management values feedback from the community; how does the staff incorporate resident and family suggestions into the daily routine?
- 2We've heard great things about the meal service here, so could you tell us more about how the menus are planned and if there are options for specific dietary needs?
- 3The community seems very active, so what kind of engaging daily activities or social outings are currently available for residents to participate in?
- 4The facility looks incredibly clean and welcoming; what are your standard procedures for maintaining the cleanliness and comfort of the resident living areas?
- 5Since we are looking for a supportive environment, how would you describe the way the staff builds compassionate relationships with the residents?
- 6In the event of a medical emergency or a change in health status during the night, what is the protocol for ensuring a resident receives immediate care?
Personalized based on this facility's data
Key Review Excerpts
“The staff here treats him with so much love and care. There are always many fun activities going on (although he doesn’t always want to participate). He is also very well fed by both chefs!”
“My experience during my everyday visits with my mother have given me a great deal of peace, knowing that Mom is respected, loved and well taken care of at Prestige at Claremont.”
“The facility was clean, comfortable and had a warm, welcoming atmosphere from the moment we walked in. The staff were friendly and took time to answer all of our questions without making us feel rushed.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Aug 15, 2025OtherCleanReport
On August 15, 2025, an off-site desktop review to change the license from directed care services to personal care services was completed.
Sep 11, 2024Routine
The following deficiencies were found during the on-site compliance inspection conducted on September 11, 2024:
Based on documentation review, record review, and interview, the governing authority failed to ensure compliance with A.R.S. \'a7 36-411.C , for two of six personnel records sampled. The deficient practice posed a risk if the personnel were a danger to a vulnerable population. Findings include: A.R.S. \'a7 36-411 C. Owners shall make documented, good faith efforts to: 1. Contact previous employers to obtain information or recommendations that may be relevant to a person's fitness to work in a residential care institution, nursing care institution or home health agency. 1. Review of E5's personnel record revealed no documentation that owners had attempted to contact previous employers to obtain information or recommendations that may be relevant to a person's fitness to work in a residential care institution, nursing care institution or home health agency. 2. Review of E6's personnel record revealed a document titled "References" which included the contact information for four professional references. However, no documentation that the owners had contacted E6's references was available. 3. In an interview, E1 acknowledged documentation of compliance with A.R.S. \'a7 36-411(C) was missing.
Based on record review and interview, the manager failed to ensure a caregiver's or assistant caregiver's skills and knowledge were verified and documented before the caregiver or assistant caregiver provided physical health services, for two of six employees reviewed. The deficient practice posed a risk if an employee was unable to meet a resident's needs. Findings include: 1. Review of E5's personnel record revealed documentation of E5's skills and knowledge was not available for review. 2. Review of E6's personnel record revealed documentation of E6's skills and knowledge was not available for review. 3. In an interview, E1 acknowledged E5's and E6's skills and knowledge were not documented before the caregiver or assistant caregiver provided physical health services.
Based on documentation review, record review, and interview, the manager failed to ensure an employee provided documentation of freedom from infectious tuberculosis (TB) on or before the date the individual began providing services at or on behalf of the assisted living facility, as specified in R9-10-113, for one of six employees reviewed. The deficient practice posed a potential TB exposure risk to residents. Findings include: 1. R9-10-113.A states "If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and implements tuberculosis infection control activities that...2. Include: a. For each individual who is employed by the health care institution, provides volunteer services for the health care institution, or is admitted to the health care institution and who is subject to the requirements of this Section, screening, on or before the date specified in the applicable Article of this Chapter, that consists of: i. Assessing risks of prior exposure to infectious tuberculosis, ii. Determining if the individual has signs or symptoms of tuberculosis, and iii. Obtaining documentation of the individual's freedom from infectious tuberculosis according to subsection (B)(1)..." 2. Review of the Centers for Disease Control and Prevention website revealed a web page titled "TB Screening and Testing of Health Care Personnel." The web page stated, "If the Mantoux tuberculin skin test (TST) is used to test health care personnel upon hire (preplacement), two-step testing should be used." 3. Review of E5's personnel record revealed no documentation of freedom from infectious TB was available for review. 4. In an interview, E1 acknowledged E5 did not provide documentation of freedom from infectious TB as specified in R9-10-113 on or before the date the individual began providing services at or on behalf of the assisted living facility.
Based on documentation review, record review, and interview, the manager failed to ensure there was a documented residency agreement with the assisted living facility, for four of four residents reviewed. The deficient practice posed a risk if the resident was not informed of the terms of residency. Findings include: 1. Review of Department documentation revealed a change of ownership from AL0574 to AL13133 on August 28, 2024. 2. Review of R1's medical record revealed a residency agreement between R1 and AL0574 prior to the change of ownership. However, an updated residency agreement between R1 and AL13133 was not available for review. 3. Review of R2's medical record revealed a residency agreement between R2 and AL0574 prior to the change of ownership. However, an updated residency agreement between R2 and AL13133 was not available for review. 4. Review of R3's medical record revealed a residency agreement between R3 and AL0574 prior to the change of ownership. However, an updated residency agreement between R3 and AL13133 was not available for review. 5. Review of R4's medical record revealed a residency agreement between R4 and AL0574 prior to the change of ownership. However, an updated residency agreement between R4 and AL13133 was not available for review. 6. In an interview, E1 acknowledged R1's, R2's, R3's, and R4's residency agreements were not updated after the change of ownership.
Based on documentation review and interview, the manager failed to ensure a fire inspection was conducted by the local fire department according to the time-frame established by the local fire department. Findings include: 1. Review of facility documentation indicated a fire inspection was conducted by Lake Havasu City Fire Department on May 9, 2023. 2. In an email interview, O1 a representative of the Lake Havasu City Fire Department reported that fire inspections were required annually in Lake Havasu City. 3. In an interview, E1 acknowledged that a fire inspection was not conducted by the local fire department according to the time-frame established by the local fire department.
Aug 23, 2024RoutineCleanReport
An off-site review of documentation for a change of ownership was completed on August 23, 2024.
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Google Reviews
13 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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