Clara Baldwin Stocker Home for Women
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 45 Google reviews

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What this means for your family
While the physical therapy and rehabilitation services receive high marks from some families, there is a deeply concerning pattern of neglect regarding basic hygiene and responsiveness to call lights. If you choose this facility, you must implement a rigorous daily checking routine to ensure your loved one is being changed and that their medical needs are being met promptly.
Google Reviews
Google Reviews
45 reviews on Google“Families considering Clara Baldwin Stocker Home for Women should be aware of significant discrepancies in care quality. While some residents receive exceptional rehabilitation and compassionate nursing, multiple reviewers report severe issues with neglect, including failure to change soiled diapers, missed infections, and unresponsive call lights. The facility's reputation is split between high-praise for specific rehab therapists and intense criticism regarding management competence and basic hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate physical therapy team
- Attentive staff during short-term rehab
- Cleanliness in certain wings
- Friendly reception and administrative staff
Concerns
- Neglect regarding hygiene and diaper changes (mentioned by 5 reviewers)
- Unresponsive call lights and slow staff response (mentioned by 4 reviewers)
- Incompetent or unprofessional management/administration (mentioned by 3 reviewers)
- Poor food quality and small portions (mentioned by 3 reviewers)
- Understaffing leading to patient neglect (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy team; how do you work with therapists to help residents regain their independence?
- 2How do you ensure that call lights are answered promptly, especially during the night shifts?
- 3What specific steps are in place to ensure residents receive regular assistance with personal hygiene and incontinence care?
- 4Could you tell us more about the daily dining experience, specifically regarding portion sizes and how you ensure meals are nutritious and appetizing?
- 5How does the nursing staff manage medication schedules to ensure there are no errors or delays?
- 6What kind of social activities or daily outings are available to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“My uncle was admitted only 1 day ago to start physical therapy after having a stroke. The hospitals didn't bathe him, but as soon as I asked the admin if they could give him a bath, 3 attendants were in his room getting ready to bathe him.”
“My husband was assigned to Clara Baldwin Stocker Home for short-term rehabilitation (10-12 days) after breaking his hip on May 16, 2024. Words cannot express the gratitude and appreciation that we feel for the care that he was given.”
“My mom was here at the beginning the year. For several months. It started good but eventually they started neglecting her. Leaving her in soiled diapers for hours.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints about this facility, triggering numerous deficiencies in treatment and care, medication management, and infection control. The most concerning pattern involves recurring issues with providing appropriate treatment according to residents' care plans and preventing accidents, appearing across multiple complaint-driven surveys from 2023-2024. While all deficiencies show correction dates, the persistent nature of core care problems suggests ongoing systemic challenges that warrant careful consideration before visiting.
Apr 28, 2026Complaint2
Environmental Deficiencies
Keep all essential equipment working safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 30, 2026Routine20
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nov 14, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Sep 16, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Feb 25, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 27, 2024Routine17
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Federal Penalties
Fine
Aug 1, 2023
$7,443
Ownership & Operations
Who Operates This Facility
Clara Baldwin Stocker Home for Women
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit clarabaldwinstocker.com
Medicare data downloads
Original nursing home datasets
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