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Nursing HomeMedicaid Investigative

Eastland Subacute and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3825 Durfee Ave, El Monte, CA 91732139 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.7/5

based on 14 Google reviews

5
4
3
2
1
Eastland Subacute and Rehabilitation Center Nursing Home in El Monte, CA — Street View
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1/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Above-median deficiencies (15 vs median 13.0)

Below average in CA · Below recommended RN staffing · Above recommended total nurse staffing · Chain outperformer · $56,394 in fines

Source: Medicare data

What this means for your family

This facility presents significant risks regarding medical oversight and staff transparency. While the front desk staff may be pleasant, the recurring reports of medication errors, poor hygiene, and lack of communication with families are critical red flags that require immediate investigation during a tour.

Google Reviews

Google Reviews

14 reviews on Google
Families should exercise extreme caution, as multiple reviewers report severe issues including medical negligence, lack of transparency, and poor hygiene. While some praise the front desk staff and recent facility updates, others describe a distressing environment characterized by understaffing and a lack of communication regarding patient care.

Quality Themes

Tap a score for details
Food5.0Staff1.0Clean2.0Activities1.0Meds1.0MemoryN/AComms1.0Value1.0

Strengths

  • Helpful front desk reception
  • Availability of subacute trach care
  • Recent updates to the front area
  • Grade A kitchen rating

Concerns

  • Negligent or unfriendly nursing staff (mentioned by 3 reviewers)
  • Poor facility cleanliness and outdated equipment (mentioned by 2 reviewers)
  • Lack of transparency and communication with families (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02021(1)1.02022(2)5.02023(1)1.02024(2)4.02025(4)1.82026(5)

Distribution · 15 analyzed

5
6
4
0
3
0
2
0
1
9

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the kitchen has received a Grade A rating; could you tell me more about how the meal program and nutrition are managed for residents?
  • 2Since the facility offers specialized subacute trach care, how do you ensure the nursing team is specifically trained for these complex medical needs?
  • 3What specific steps are being taken to ensure consistent, clear communication between the nursing staff and family members regarding daily updates?
  • 4How does the facility approach regular deep cleaning and maintenance of the equipment to ensure a comfortable environment for everyone?
  • 5What kind of daily activities or social events are planned to keep residents engaged and connected with one another?
  • 6In the event of a medical emergency during the night, what is the protocol for notifying the family and ensuring immediate care?

Personalized based on this facility's data


Key Review Excerpts

This place has a lot to offer—subacute trach care, physical and occupational therapy, and more. They even have private rooms, which is a big plus.

Rehab patient/Family · 2025★★★★★

The staff are very negligent. My father in law was here for one day only and we transferred somewhere else the next day. Very unclean.

Long-term resident's family · 2026☆☆☆☆

DO NOT COME HERE FOR PHYSICAL THERAPY OR OTHER SERVICES. UNDERSTAFF MAY LOSE PATIENTS MEDS.

Long-term resident's family · 2022☆☆☆☆
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.56hrs
74%
Registered nurses for medical care
Total Nursing
4.66hrs
OK
All nurses + aides combined
Staff Turnover
30%
Lower is better (< 30% = good)
RN Turnover
32%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

4

measures

Mixed Results

4

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility2.9%
Better than Avg
Here
2.9%
US
19.4%
CA
10.7%
Los angeles
9.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.1%
Better than Avg
Here
8.1%
US
19.5%
CA
13.7%
Los angeles
10.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.3%
Better than Avg
Here
7.3%
US
15.3%
CA
10.5%
Los angeles
9.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
15.5%
CA
11.7%
Los angeles
11.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.7%
Mixed vs Avgs
Here
97.7%
US
93.4%
CA
98.6%
Los angeles
99.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility77.3%
Worse than Avg
Here
77.3%
US
81.8%
CA
94.2%
Los angeles
94.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.0%
Mixed vs Avgs
Here
90.0%
US
79.8%
CA
93.2%
Los angeles
92.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.3%
Worse than Avg
Here
2.3%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

18deficiencies
2penalties
Above state avg (15.4)
15 complaint-triggered
$56,394 in fines

This facility has concerning patterns with families filing complaints that triggered inspections, including issues with emergency care response and staff training. The most recurring problems involve resident safety and accident prevention, medication management, and food safety standards. While all 72 deficiencies across 13 surveys show correction dates, the persistence of similar issues—particularly safety hazards appearing in both routine and complaint-driven inspections—suggests ongoing challenges with maintaining consistent care standards that prospective families should carefully evaluate during visits.

Apr 8, 2026Complaint
2
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Mar 3, 2026Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 20, 2025Complaint
1
0573Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Jul 25, 2025Routine
15
0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0732Minimal · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Aug 16, 2024Routine
19
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0848Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0732Minimal · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

May 20, 2024Complaint
1
0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Federal Penalties

Fine

Feb 20, 2024

$23,088

Fine

Dec 7, 2023

$33,306

Ownership & Operations

Who Operates This Facility

Owner / Operator

Eastland Subacute and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Longwood Management Corporation

Chain Size

38 facilities nationwide

Chain avg rating: 2.2/5 · Rank 12 of 38

Ownership & Management

Owners

Friedman Family Trust

Owner · Organization

20%

Ira D Friedman 1991 Trust

Owner · Organization

20%

Lehmann Family 1991 Trust

Owner · Organization

20%

The Klavan Family Trust

Owner · Organization

20%

The Tzippy Friedman Notis 1990 Trust

Owner · Organization

20%

Friedman, Aaron

Owner (parent company)

20%

Klavan, Rachel

Owner (parent company)

20%

Lehmann, Libby

Owner (parent company)

20%

Notis, Shmuel

Owner (parent company)

20%

Friedman, Aaron

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Friedman, IraOfficer / DirectorAguirre, Vernon LeonardoManagerBalacuit, DonaldManagerDiaz, ImeldaManagerFriedman, IraManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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