Assisted Living

Citrus Gardens

Name: Public quality & inspection record for Citrus Gardens
Creator: EveryPlace
License: https://everyplace.care/research-policy

Limited public data on Citrus Gardens. Call, tour, and ask to meet current residents' families — your own impression matters most.

25911 Stanford St, Hemet, CA 92544|55 beds|Licensed & Active

Google rating

3.7/5

based on 27 Google reviews

(951) 925-7107 Directions Website

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What this means for your family

While some families find exceptional specialized care for dementia and aphasia here, the recent trend of reviews is alarming. You should prioritize a physical inspection of hygiene standards and ask for specific protocols regarding wound care and medical monitoring, as multiple recent reports allege serious medical neglect and lack of oversight.

Google Reviews

27 reviews on Google

“Citrus Gardens receives praise from several families for its compassionate staff and its ability to provide specialized care for residents with dementia and aphasia. However, there are extremely serious allegations regarding medical neglect, including unaddressed injuries and lack of hygiene, as well as reports of sudden room changes and financial disputes.”

Quality Themes

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Strengths

Compassionate and friendly care staff
Effective memory care for dementia/aperture patients
Affordable pricing compared to competitors
Engaging daily activities for residents

Concerns

Serious medical neglect and hygiene issues (mentioned by 2 reviewers)
Unprofessional management and lack of oversight (mentioned by 2 reviewers)
Sudden changes in room quality or amenities due to cost (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 29 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1We've heard wonderful things about how compassionate and friendly the care staff is here; how do you foster that culture within your team?
2With the engaging daily activities mentioned by others, what does a typical weekly schedule look like for residents to ensure they stay socially active?
3Could you walk us through your specific protocols for monitoring resident hygiene and maintaining high standards of cleanliness in the living areas?
4How does the management team ensure consistent communication with families, especially when there are updates regarding a resident's care or changes in facility amenities?
5In the event of a medical emergency or a sudden change in a resident's health, what is the exact process for notifying the family and coordinating care?
6How does the facility manage oversight and quality control to ensure that the high level of care provided in your memory care unit is consistent across all resident services?

Personalized based on this facility's data

Key Review Excerpts

“She receives wonderful care and always is clean and well groomed. I've been there for a few meal times and sampled the food (for safety measures of course LOL) and can say it was quite delicious.”

Long-term resident's family · 2025★★★★★

“This is the only place where she has succeeded and strive and gotten better she’s never gonna overcome the aphasia without a miracle which miracles do happen however this memory care facility i”

Memory care family member · 2025★★★★★

“I wouldn't recommend this facility for my Dog. My brother went to see our mother and found her foaming at the mouth and demanded they call for Ambulance. A needle mark was found on my mother's foot which left a blood clot.”

Family member · 2025★☆☆☆☆

Source: 27 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

51total

14 Type A— immediate health risk

31 Type B— non-compliance

Clean record— no deficiencies found

Apr 27, 2026ComplaintNo deficiencies

Clean